Book Budget car rentals in San Luis Obispo

Reviews for Budget in San Luis Obispo

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6.4

Pros:Staff is nice, car pick up was easyCons:They need to have a drop off box OUTSIDE Of airport for after hours especially since it’s closed early due To the pandemicReviewed 16 Sep. 2020

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3.6

Dirtiest environment ever!!Pros:The minivan itself was comfy, and the manager of the rental office was easygoing (also very poor customer attentiveness overall).Cons:The office was filthy, dirt on furniture, floor, all surfaces. It is a ramshackle, tiny office with no working toilet (my two year old needed to pee!), and my kids literally touched the door and windowsill & had black hands! The service manager was on the phone when we arrived, didn't even acknowledge us with eye contact until the phone was replaced, then said, "I'll be right with you, this is an important call," and disappeared with his cell phone into a back room. There was nowhere for my kids to be safely and the office was SO dirty! Gravel parking lot directly out the door with large rental trucks coming in and out...scary for children. Then when he came out he was reluctant to expend any effort...the minivan had huge damage spots "Well, it's a rental car," he said. The interior was dirty too. There is NO short or long term parking on site, so I had to put car seats in while huge trucks are arriving and leaving. He didn't show us anything about how to work the seats, song was there for an hour and had to go get him twice to explain things. Then had to drive around the corner with my own car to search for street parking...horrible. Drop off was bad too - he literally just took the keys, but didn't do a damage check in front of me and I'm afraid he'll claim things that I didn't do because the whole operation there is chaotic and seems sheisty. And we hardly saved any money for all the inconveniences.Reviewed 3 Dec. 2015

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4.0

Poor customer serviceCons:When I asked if I could pick up the vehicle an hr earlier than scheduled, it took 4 phone calls to get someone at the location to answer the phn. I was able to get the vehicle early but it meant I had to go to another budget location for the car. Upon my return, noone was at the counter working even though they were "open:" and I waited an hr before giving up and leaving the keys in a drop box. Also, Budget charges an additional full day of feesa if you come bk even 30 min past your original rental pick up time!Reviewed 12 Jun. 2016

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10.0

Pros:Friendly staff. Easy pick up and drop off. Super clean car.Reviewed 31 May 2020

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10.0

Great rentalPros:The staff in San Luis Opispo and San Jose CA were super nice. It was a great experience. Last month I had to return a car at the Santa Barbara airport. The two guys working the budget desk there were terrible. Slow, rude, incompetent, unhelpful and one of the smelled very strongly of marijuana at 10:30am. It was the worst experience I've ever had. I was hesitant to go back this month but had no choice. Thankfully your staff this week was wonderfully professional. Somebody should really give those guys in Santa Barbara a talking to about not being so bad at their jobs and not showing up high in the morning.Cons:I have. I complaints about my rental this week. It was great.Reviewed 31 Dec. 2017

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2.0

Cons:They gave away my car before I landed and did not provide me with any alternativesReviewed 22 Mar. 2021

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4.4

Customer Service & Safety IssuePros:Car was clean - no problems.Cons:Wait time while clerk assisted another customer, left counter to walk customer to inspect car. No customer assistance to inspect car - handed keys, given general direction to parking lot with "oops, parking spot not indicated, you'll need to check license plates. If you spot any damage, drive the car back to and let us know." Found car in dark, non secured parking lot, alone, with two bags - startled by sudden appearance of another person. Clerk assisted next customer with walk to parking lot.Reviewed 29 Apr. 2016

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2.0

Pros:the counter was closed even though all of the other car rental counters were open. I was stuck without a carCons:actually getting the car i rentedReviewed 30 Mar. 2021

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4.0

Pros:The price was about the only thing I likedCons:The pick up was a nightmare. I had to cross the highway with a suitcase and no sidewalks. The directions to the pick up weren't clear at all. I walked around forever before I actually found the right building. Then my car wasn't ready. The whole process took an hour and a half.Reviewed 4 May 2021

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2.0

Pros:absolutely nothing.Cons:everything. a terrible experienceReviewed 26 Apr. 2021

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10.0

Pros:Leticia N. who works at San Luis Obispo Budget at Broad st. was awesome !! She was alone and the place was busy, she got all customers taking care of in a timely and professional manor... Neil RealiReviewed 8 May 2021

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6.0

Cons:Despite having a reservation, they didn't have a car ready for me when I arrived. I had to wait while they prepared the car and it was pretty dirty when I did receive it. As soon as I got into the car, the "needs maintenance" warning showed up on the dashboard.Reviewed 17 May 2021

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More

• 8.0 /10Enterprise Car Rentals at San Luis Obispo
• 7.8 /10Avis Car Rentals at San Luis Obispo
• 7.0 /10Hertz Car Rentals at San Luis Obispo

• Has the Budget rental car policy in San Luis Obispo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in San Luis Obispo?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Budget in San Luis Obispo.

• How many car rental locations does Budget have in San Luis Obispo?

  Budget has 2 rental locations in San Luis Obispo. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: County airport (SBP)?

  Yes

• Does Budget offer shuttle or airport pick-up services from County airport (SBP)?

  Yes