Find reviews that mention:
8.0
The lot was so small that people who were returning their cars were parking in the available cars. I had walked out to the lot to see that my car was blocked by two other cars, and had to walk back to the desk to request the other cars be moved. It was a lot of back-and-forth with my luggage.Reviewed 12 Nov. 2022
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10.0
The people in SLO were just great. Very helpful and informative. LAX were fine except for bus driver. ThanksReviewed 8 Jul. 2022
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8.0
Scheduled @ one location but that location closed on day of pickup Had to go to a second location Rented a Camry but got a JeepReviewed 1 Jun. 2022
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10.0
No one in lot who could help us with return. Small airport with minimal staff who were courteousReviewed 15 May 2022
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10.0
Smooth process from start to return.Reviewed 22 Jan. 2022
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2.0
When we went to pick up the car, the office was closed and no one responded. When I called the Budget national office, they said the office should have been open and apologized but offered no solutions. Don't book with Budget!!Reviewed 7 Jan. 2022
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10.0
I picked up a car at one location, SBP, to be dropped off at LAX. The customer service girl, Liz, was very accommodating and very helpful. As i was driving, the car i had started to flash strange warning lights while i was on the freeway. I ended up switching out the car at another location along the way. They were very quick and helpful with the transition. Customer service at both places was greatReviewed 19 Dec. 2021
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6.0
The offsite pickup at the San Luis Obispo airport was closed for lunch. We were not informed and had to walk back to airport for onsite pickup.Reviewed 8 Nov. 2021
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3.9
Budget took a really long time to get our check in process. Also it was super unclear where the car was parked so we walked a long ways only to turn around and walk back and the San Luis AirportReviewed 11 Sep. 2021
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1.9
When we dropped off the car, the place was closed. No after hours key drop off either. Even thought I selected 4:00 drop off and paid for that, the place closed at 2Reviewed 5 Aug. 2021
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1.9
There was no one there when I went to pick up my car. So I never got itReviewed 2 Aug. 2021
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2.0
Cons:I made a reservation three weeks in advance to pick up a car at 5:00 PM for a two week rental. My flight was late coming in, and when I got to the Budget counter at 5:10 PM they had already left. Needless to say, I am very unlikely to use Budget again.Reviewed 27 Jun. 2021
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