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2.0
Didn’t have the car I ordered. Car they gave me hadn’t been cleaned and it was blocked in by 5 other cars, so took 30 minutes to get out.Reviewed 22 May 2023
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10.0
Friendly helpful staffReviewed 20 Apr. 2023
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2.0
I booked the car, showed up, and they said they wouldn’t honor my booked reservation because they “weren’t doing same day rentals”. The agent was rude, unhelpful and dismissive. I’ll never book budget again. Enterprise had NO problem helping me out for a last minute same day rental. It’s obvious budget didn’t need my patronage so I’m fine to take my business elsewhere.Reviewed 22 Mar. 2023
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2.0
We asked for no insurance as we carry our own. It was added and at $25 a day it added 25% to our total bill. As a courtesy the return assistant deducted $40.Reviewed 7 Mar. 2023
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2.0
Didn’t honor the reservation from a 3rd party. Terrible customer serviceReviewed 24 Sep. 2022
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10.0
Gas prices! 😵💫Reviewed 13 Sep. 2022
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4.0
Showed up and they did not have the Ford a mustang car we reserved . At first they tried to offer an “upgrade” but that was a hybrid or Chrysler which is a joke. We ended up taking a Chevy Camaro. Car was filthy and covered in dust and bird poop. I returned the car full but they still charge me for 3 gallons of gas totaling over $35! It was a good deal for a sporty car but not worth the hassle and extra fees.Reviewed 29 Jul. 2022
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10.0
So easy and convenient to get a car a few steps away from the airport!Reviewed 17 Jul. 2022
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10.0
Tyler at SBA budget was an awesome customer service agent.Reviewed 17 May 2022
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10.0
Seth is an amazing agent. Friendly, professional, kind…really outstanding and memorable.Reviewed 17 May 2022
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8.0
Needed washer fluid and the windows were dirty, otherwise it was a nice, clean car and the staff was great to work with.Reviewed 19 Apr. 2022
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8.0
Customer service was great! Really friendly and helpful. The first car we rented had a low tire pressure light on. We got a replacement quickly and we’re on our way.Reviewed 17 Apr. 2022
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