Book Enterprise Rent-A-Car car rentals at Santa Barbara Airport

Reviews

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

1

4.0

Pros:The staff was able to point me in the right direction after they recognized their mistake.Reviewed 5 Oct. 2020

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9.6

Pros:Gentleman who helped me was professional, courteous and efficient.Cons:Only thing that was a VERY MINOR problem was my lack of knowledge that the button to open gas tank cover was located on the car door (had not encountered this in other vehicles).Reviewed 31 Aug. 2019

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2.0

Cons:Staff was not friendly and they did not have a car for us when we arrived.Reviewed 3 Jul. 2019

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2.0

Pros:Enterprise did not honor my reservation. They make me another reservation under enterprise website and charged me a lot moreCons:Enterprise should not be part of the website or part of the business provided. Terrible company and customer service. Mean managers st chapala st office in Santa Barbara. The agent helping me was great and very kind and helpful. Manager didn’t give a dam abt customers.Reviewed 13 Apr. 2019

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10.0

Pros:Friendly, quickReviewed 17 Mar. 2019

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2.0

No work around offeredPros:Counter accessibilityCons:Lack of helpfulness. Didn't honor our pre-booked rental.Reviewed 2 Jan. 2019

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10.0

FriendlyPros:Staff were helpful and professionalReviewed 27 Nov. 2018

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8.0

Pros:Representative efficiently corrected a billing error made by the representative in Los AngelesReviewed 23 Apr. 2017

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9.6

Successful TripPros:The staff was very friendly, expedient and helpful at picking up and dropping off.Reviewed 1 Mar. 2017

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10.0

Pros:Excellent customer service at the airportReviewed 3 Jan. 2017

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8.8

Cons:went to drop off car, but there were no instructions on what to do. finally, i wandered into the terminal to find a desk after a few minutes. would be nice to have instructions for this out by where the cars are parked.Reviewed 16 Dec. 2016

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6.0

Good rental; poor telephone customer servicePros:Rental was smooth, car was nice.Cons:Telephone customer service was terrible. Poor communications overall.Reviewed 28 Nov. 2016

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More

• What is the most popular rental car from Enterprise Rent-A-Car at Santa Barbara Airport?

  Standard (Hyundai Santa Fe or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car at Santa Barbara Airport.

• Where can I find Enterprise Rent-A-Car car rentals at Santa Barbara Airport?

  500 James Fowler Rd is the closest Enterprise Rent-A-Car rental location to Santa Barbara Airport. The telephone number for this location is +1 805 683 3012.

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Santa Barbara Airport (SBA)?

  Yes