Book Budget car rentals in St. Augustine

Reviews for Budget in St. Augustine

Recent reviews

Traveler rating

Wonderful

5

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

2

10.0

The rental was great but was not clean. We found socks and crushed chips in the back. We returned it cleaner than we got it.Reviewed 3 Aug. 2023

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10.0

The people of this business make it effortless to pick up a car and return it. They are helpful and friendly, too.Reviewed 30 May 2023

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10.0

Car had way too much air freshener smell in it, made me want to get sickReviewed 23 Aug. 2022

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10.0

Great vehicle drove fantastic. Staff very courteous at both ends. Car needed better exterior cleaning but the interior was good.Reviewed 19 Jul. 2022

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10.0

Everything was quick and easy and right on time. Car was new and clean.Reviewed 25 Apr. 2022

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2.0

Arrived to pick up car and they said "bad news, computer is down, can't fulfill your reservation." Thumbs down.Reviewed 13 Apr. 2022

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1.9

I will never use Budget again for my rental needs... The Reservation I made for a Ford Transit passenger van, was not honored. I received a call from local agent a few hours before scheduled pickup, who stated that they were sold out of the vehicle I had "RESERVED"... What's the point of making a reservation, when most of the car rental companies, OVERBOOK their vehicles, Just like the airlines!!! Very dissatisfied customer!!!Reviewed 24 Jun. 2021

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6.0

Pros:Got to Budget and no representative was there. I waited 45 minutes before someone showed up. As a result I was very late to my appointment.Reviewed 4 May 2021

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4.0

Pros:Drop off was easy and the car was comfy.Cons:I made a reservation for a compact car the day before at a specific location and I get to the pickup location and they tell me I have to drive another 15 minutes to another location because they were out of compact cars. That part was fine but a heads up ahead of time would’ve been great. The car I was given at the new location was dirty. The trunk was full of old receipts, a roll of raffle tickets and other trash. The cashier at the new location tried to charge me 30 dollars more than i was quoted. Luckily I caught it before he ran my card.Reviewed 9 Jan. 2021

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10.0

Pros:The gentlemen who works there is always friendly and very helpfulReviewed 22 Aug. 2019

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6.4

Do you or do you not have a rental car?Pros:My daughter and I went to Budget office in St Augustine, FL to pick up car. First off, hours online were stated as 'opens at 7'am. The employee was not there until going on 8am. Another person told us they didn't have any cars. It was stressful waiting for person to arrive to check. Lucky for me, they did have a car. Headed up the road (an hour plus late) for Concord, NC. Arrived after hours at Avis-Budget office so I had to ca,l Budget for instructions. 'Charlie's helped me get a new drop off spot at Regional airport. I had NO idea how to vet t hete but a friend said they would get me to the airport, which was only 5 miles away. I was instructed to get there before 9pm when they close. We found our way there by 7:15 AND THEY WERE CLOSED!!! Had to drop keys in Dropbox. No one to check car. E etc. POOR BUSINESS!! Susan StreiselReviewed 9 Nov. 2018

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10.0

Excellent carPros:Excellent carCons:It was easy to pick up and easy to drop off so there was nothing that I did not like about this rental car and company.Reviewed 16 Mar. 2018

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More

• 9.4 /10Enterprise Rent-A-Car Car Rentals at St. Augustine
• 5.4 /10Avis Car Rentals at St. Augustine
• 4.6 /10Hertz Car Rentals at St. Augustine

• Has the Budget rental car policy in St. Augustine changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in St. Augustine?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Budget in St. Augustine.

• How many car rental locations does Budget have in St. Augustine?

  Budget has 3 rental locations in St. Augustine. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Northeast Florida Regional airport (UST)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Northeast Florida Regional airport (UST)?

  Yes