Book Budget car rentals at St. Augustine Northeast Florida Regional Airport

Reviews

Recent reviews

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Wonderful

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Very good

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Good

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Okay

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Fair

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Mediocre

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Poor

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6.0

Pros:Got to Budget and no representative was there. I waited 45 minutes before someone showed up. As a result I was very late to my appointment.Reviewed 4 May 2021

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10.0

Best help everPros:There was no rep to drop off to. However, there was a rep there from Orlando just picking up car seats. He helped me with the entire return process. I was very grateful. I can remember his name. I then maybe Mike. He gave me his card, but I cannot locate it. He should be prased for his above and beyond.Reviewed 2 Mar. 2017

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10.0

Exactly what I neededPros:I received a very clean, comfortable vehicle and excellent customer service assistance.Reviewed 24 Feb. 2017

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10.0

Great ExperiencePros:Was upgraded on a vehicle and it was the best choice I could have made. The system was down when we showed up but it didn't hinder the experience at all. Great service and I would totally rent from them again!Cons:Nothing!Reviewed 17 Oct. 2016

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9.2

Cons:Glove compartment had sand and sea shells from another renter.Reviewed 26 Sep. 2016

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7.6

Car Was DirtyPros:Liked the car, Ford Focus was good rental car. No problems with the price. They honored the quoted price.Cons:I had no flexibility to shorten the rental period. It would have cost more, even thought it appears I was paying a daily rate. Not a big deal, but would have liked to change it. The car was dirty, found another renters empty sun glass case in the car. Outside hadn't been washed before giving us the car.Reviewed 8 May 2016

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2.0

Terrible Service, Only Accept Credit Cards!Cons:Literally stranded in Florida and despite booking my car months in advance I was told I could not pay with a debit card OR cash. Credit card only! Would not mind so much as the fact the attendant pretty much didn't care and did nothing to help rectify the situation. I was told to literally go find another car rental service, despite the fact I told the attendant I would be stranded with no help without a car. I had plenty of money in my account, which is why I offered cash, but was denied. thankfully there was a Hertz, who was super helpful and got me a car in minutes with my debit card. Never using Budget again!Reviewed 20 Apr. 2016

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8.4

Pros:They followed up to see if I was actually coming to pick it up since they have weird hours of operation.Cons:Car had hesitation issues.Reviewed 3 Jan. 2016

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8.0

Pros:Quick to get the car and to return, not the car I wanted to rent!Cons:The car didn't ride smooth , thought it might stall .Reviewed 14 Dec. 2015

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6.0

Pros:Free upgrade after first car smelled like urine.Cons:Tried to give me a urine soaked car.Reviewed 7 Dec. 2015

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2.0

Terrible, Terrible, Terrible employeesCons:I had to return my rental from Hertz and switch to a rental from Budget, I talked to the front desk agent at Budget and she advised me to return my car from Hertz first. The desks were about 10ft away from each other mind you, after the return to Hertz I walked over to Budget and they were closed down because they apparently switched there hours to earlier times on Saturdays (which wasn't stated on the website). So my reservation and me being there did not mean anything to them, they just wanted to get out of there on time and left me stranded in the airport and was forced to rent at top dollar through another company, instead of costing me $41 for a 24 hour rental it cost me $120. I have never been so irritated with a business in my life.Reviewed 9 Nov. 2015

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More

• What is the most popular rental car from Budget at St. Augustine Northeast Florida Regional Airport?

  Standard (Ford Edge or similar) is the most frequently booked rental car type from Budget at St. Augustine Northeast Florida Regional Airport.

• Where can I find Budget car rentals at St. Augustine Northeast Florida Regional Airport?

  4900 Us Highway 1 North is the closest Budget rental location to St. Augustine Northeast Florida Regional Airport. The telephone number for this location is +1 904 824 6372.

• Does Budget offer shuttle or airport pick-up services from St. Augustine Northeast Florida Regional Airport (UST)?

  Yes