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2.0
I never received my car. I arrived at the time of pickup only to be told then that they had no vehicles for me and made no further effort to assist.Reviewed 23 Jan. 2023
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2.0
They could have better customer service the gentleman that was there when I went to pick up the vehicle was extremely rude and had very poor customer service! I needed up not getting the rental because of this! I’ll go to hertz from now on they were way better and cheaper!!Reviewed 23 Jul. 2022
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2.0
They allow you to book cars when they dint have any to give the front desk woman was very rude.Reviewed 21 Jul. 2022
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7.9
Nice car. Mitsubishi Outback. Drove really well.Reviewed 3 Aug. 2021
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10.0
Great service, needed to change drop-off location to the airport. Was originally told by the general rep on the phone that I couldn't change the location, took it to the office and before I could finish asking, the rep at the desk was like "done!!"Reviewed 10 Jul. 2021
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2.0
Pros:NothingCons:There was no car available when I showed up. The one person working there did not help me find another Budget location with a car, so I had to go to Enterprise and pay double the amount due to the increased rates of same day rental reservations. I won’t use Kayak for car rentals again either.Reviewed 30 Dec. 2020
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9.6
Pros:Friendly efficient staffCons:Greater selectionReviewed 22 Aug. 2020
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4.0
Pros:The car at least worked.Cons:Staff were frustrated and rude. They could not add insurance even though I wanted it, asked me to call someone else to purchase. It took and hour and 15 minutes to get a car, and it was not cleaned nor was the gas to fill. I will not rent from this venue again.Reviewed 28 Dec. 2019
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9.6
Soul rentalPros:Easy to pick up, near my house. Friendly staff. Well priced.Cons:The Kia Soul needed a good outside washing but the office did not do that because of its location. The inside of the car was spotless.Reviewed 28 Jul. 2019
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3.6
Pros:This rental was not available when we arrived to pick up and they had my son run all over to get a vehicle.Cons:Budget could have the car available that was rented. Would not rent a vehicle again thru Kayak.Reviewed 24 Jun. 2019
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7.6
Drop off was easy.Pros:Easy return.Reviewed 13 May 2018
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10.0
Pros:Clean car and came with a damage report already so I didn't get stuck paying for someone else's damage on the carReviewed 2 Sep. 2017
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