5.9
I cannot believe how many add ons you can come up with to increase the price of the rental. Realistically this car should have been half the price charged. The car was good and ran well. I was a compact and I had it just over 24 hours. I felt the charge was excessive and included multiple un explained add ons. Might best be described as a rip offReviewed 23 Sep. 2021
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2.0
Cons:To actually get a car, the renting service did not had a car for me although I booked one.Reviewed 9 May 2021
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2.0
Worst car rental experience everPros:Rented out the original car we reserved. Instead, Gave us a car that wouldn't hold air pressure and had some weird acceleration problem that felt like a slip in transmission,We had to change out cars half way through trip. The girl ( crystal, in ft Collins) was snotty and rude and told us she was doing us a favor by giving us a different car. Wached her argue with the customer before us too. To top it off, just found out they double charged our credit cards in witchita falls when we rented the car. What a huge pain this company has been. If you have any other choice, don't use budget.Cons:Nothing, it was a pain from the word go and still trying to rectify the double charge on credit card.Reviewed 3 Apr. 2017
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4.8
"Reservations" doesn't really mean you have a resePros:There was a car.Cons:Reserved a certain size of car online before flying in. Upon arrival I was informed that the reservations online didn't really hold any weight on whether or not I would get a car. They had one full size SUV available which was double the price of the vehicle I had "reserved." Not very happy with having to pay the price, but I guess i really didn't have a choice because I would have been stranded without it. Had I known this beforehand, I could have made the choice to not even bother with trying to do business with Budget.Reviewed 19 Oct. 2015
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