Find reviews that mention:
2.0
Because of no car I missed my flight. And cost me $$ for another ride plus cost of hotel Not happyReviewed 21 Apr. 2023
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2.0
I did not get my vehicle. Was told would get it 2 days later. Not acceptableReviewed 19 Apr. 2023
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2.0
they tried to add $50 to my rental saying i had a Corporate rate anyway i got my original rate after i was informed to reach out to Budget i said was going to but they called me 10 min later to inform that they would except my original price for rental. So my weekend started out very upsetting i kept thinking what was going on… but in the end they honored my rateReviewed 13 Sep. 2022
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2.0
The car drop of was supposed to be Palm Springs and had to change it at time of pickup then the vehicle was not cleaned at all inside the check air light was on I was not happy because I use budget 6 to 8 times a yearReviewed 6 Mar. 2022
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8.0
Minor damage on the vehicle I had to get the company to sign off on before I took the car. It should have been noted before I was handed the keys. Great price and service otherwise.Reviewed 1 Dec. 2021
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3.9
we asked for a toyota camry specifically online, also not being able to talk to someone was bad, the whole car renting proceedure needed to have a phone conversation so we do not get any dissappointing surprises when we come to pick up the car, so we will not be using budget again. we were told to accept an equivalent, a gmc terrain, which we did not like. ie. the push button shift, the rotating dial 4 x 4 control knob, the car didn't handle well compared to a camry, the head lite control was hard to figure out and the whole button pushing sequence was confusing, there is way to many keystrokes involved in just driving the car, also we wanted the camry for comfort and gas mileage, the gmc had very little passing power especially uphill, it handled horible and it's gas mileage was not what we expected, it is not the car we wanted to rent!! The woman at the office in yuma was polite as she had no control over the type of car we were supposed to get, so this needs to be fixed at the management level. We definately will go to other rental car companies in the future, you have lost a customer by not delivering what we ordered.Reviewed 31 Jul. 2021
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2.0
Pros:I cancelled the reservation but keep getting reminders and surveys about the experienceCons:The cancellation could have been processedReviewed 20 May 2021
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10.0
Pros:Staff was very helpful snd friendly. Great customer service! It was so easy fast and very smooth transaction we have had for car rentals.Reviewed 23 Nov. 2020
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10.0
Pros:Everything was easy, fast and pleasantCons:nothingReviewed 5 Mar. 2018
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4.0
the car had a bad smell so we had to keep the aircontioning blowing alPros:price waa a good dealCons:the smell was disturbingReviewed 30 Jan. 2018
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10.0
Pros:The drop off was speedy and the customer service was great!Reviewed 16 Jan. 2018
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8.0
Pros:No line up when dropping off in yumaReviewed 14 Jan. 2018
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