Cagayan de Oro hotels

Pros: Check in and check out was a breeze and the breakfast selection was very good. The staff were super friendly and accommodating. Location was excellent as it was right beside Ayala Centrio mall. Great value for money.

Pros: The staff there is just an amazing! Helpful, friendly as the great staff has to be. The hotel location is right in the center, so the perfect spot for the tourists. Gym had most basic things that are needed, brekkie was good, bed comfortable

Cons: No possibility to open windows

Pros: Hot water, clean bed, and swimming pool

Cons: With any other hotel I get there early sometime before 12 and my room is ready. In Seda it was 2pm and no room available, It took almost 2 hour to get a room.i had only one night to stay and wanted to rest already, but had to wait. The afternoon staff kept tell me that housekeeping was running behind. But when night staff got there. I asked about my room and I was informed my room has been ready for awhile. Instead of giving look for us at the lobby to inform us the room was ready we had to keep asking. The staff should have give us something complimentary for out inconveniences they were offering unlimited coffee or tea for a expensive price....

Pros: Very accommodating staff, good breakfast spread

Cons: Gym could use a little bit more space

Pros: Great location. Bed was comfortable and clean Wifi is very good also.

Cons: Staff assigned at the lounge (11th flr). Mgt must reassign him or send to training on improving customer service. Recommend to invest on regular maintenance of facilities. Had water leaks at my room.

Pros: Location was superb. It was a walking distance ro 3 shopping malls - Ayala, SM CDO Downtown, and Robinsons where you can find all that you may need. It was also easy to take public transport or even grab a taxi towards wherever you might want to go. The staff was really accomodating and helpful. They went out of their way to help me find some place to print my paperworks since they could not do it in the hotel.

Cons: The room wasn't well-ventilated so that at night the floor was still damp from the cleaning in the morning which totally invites germs. The towels and bath robes were dilapidated - not mecessarily dirty but looking dirty.

Pros: My husband and i enjoyed their gym facilities which opens until 10am. The staffs are very helpful to accommodate our early check in coz we arrived before check in time. Wi fi is fast and location is strategic. There is also a 50 % discount for government employees which we failed to avail because i already paid for it ahead online. Definitely next time we will stay there again.

Cons: Breakfast must be improved

Pros: Good location. Next to malls and main road.

Pros: The hotel was in full capacity at the time I checked in. Breakfast selection was okay but the staff had to constantly refill the food. I must commend here the very accommodating and courteous staff who were doing their best under the pressure! This was true not only at Kave, where the breakfast buffet was, but during the entire stay at the hotel. A big THANK YOU to the hotel staff! You made our stay a memorable one!

Cons: Over-all experience was okay except for the slight delay during the check in process. But this was understandable as the hotel was at full capacity during the time of my stay. The reception staff did their best and I was fine with that!

Pros: The staff was excellent. More professional, friendly and accomidating than anywhere I've stayed. The rooms are very clean and intelligently equipped. Security was top notch. Room service meals were impressive... The service, food, presentation, and timeliness were all excellent.

Cons: I was disappointed by the swimming pool hours. It's a great pool, but it closes at 10 pm. I'm sure that most adult guests would prefer that it was open much later. The laundry service is reliable but way overpriced. The buffet is very good, but far more visually attractive than it is delicious. Many items are cooked in an oil whose taste I find unpleasant (possibly palm oil).

Pros: i like the location.

Cons: the breakfast food selection was not that great.

Pros: Approachable employees

Cons: Non so far

Pros: It was good but lacked some European dishes

Pros: Love the location. Next to malls and main road. Room is clean. Secure access to each floors.

Cons: Had to call staff to turn tv on...

Pros: The breakfast buffet at this hotel is excellent. Period.

Cons: The street in front of the hotel floods during heavy rainstorms. That's the only negative I could conjure. I was very happy with this hotel.

Pros: Swimming pool is really nice. Being close to shopping and restaurants is a huge plus. Breakfast buffet is good but needs improvement. Getting 2 rooms next to each other was good.

Cons: Standing in line waiting to get helped did not worked at all for the 2 front desk staff behind the counter. I was there for check-in and standing in line waiting to get help in my opinion is the most polite way but these 2 ladies behind the counter did not see that as 1 customer cut into the line and was helped right away. If being rude is their normal way of practice of customer service then this nice hotel will soon go away.

Pros: the view from the rooms. the breakfast at kuya j's. the staff in the front desk are friendly and accomodating.

Cons: the floor was sticky possibly because of the mop used. when it gets wet its slippery.

Pros: The view and cleanliness and staff helpfulness

Cons: Everything was perfect

Pros: Excellent staff! The front desk staff and security were excellent during our stay. Since we were a couple of one Filipino and one American and strangers to the area we were treated quite well. Most often information was given in both languages so we both understood well. Very friendly and helpful in exploring CDO's local style. Comfortable beds and clean rooms. Security takes good care of you, flags cabs and opens doors because they recognize you as a guest.

Cons: Soft opening a little too soft. No coffee or tea in room or available. No amenities to speak of other than toiletries in room. Never saw fitness center or restaurant or bar or tennis. Exterior glass above first floor is very dirty.

Pros: Clean room, comfortable bed, convenient location, AC was cold, there was a bidet in the shower, and lights were easy to control.

Cons: No coffee, sugar, or even a single teaspoon. Had to request and even then I had to ask twice. Staff seemed surprised I needed sugar at all. No slippers, thin & rough blankets & towels. Breakfast "buffet" at P450 was not worth it so do not add. Remote control for the AC did not work. Front desk took forever to pick up the phone every single time and reservations never replied to my repeated emails requesting for late check in. Had to call them twice as soon as I was in the country before my calls were even answered. Cramped hallways. Security guard was not visible when I checked in at 1230AM.

Pros: Fast Internet, cleanliness of the room, location.

Cons: They don't have floor mats/rags. TV remote was kind of broken.

Pros: Good location

Cons: Cleanliness can be improved.

Pros: I liked the fact that the photo of our room on line was exactly what we got.

Cons: The room does not smell good. Sink and some other parts are not properly cleaned. The heater still has water inside.

Pros: The staff is super helpful and goes the extra mile to help you in any way that they can. The food at all of the eating establishments is great. The location is excellent with four of the big malls in CDO within a very short walking distance.

Cons: The internet connection was the most frustrating part of my stay here. It was constantly losing connection and was very weak in my room, also, the passwords were changed very often.

Cons: Room safe was non functional.

Pros: Just the location

Cons: My 1st hotel na walang libreng drinking water, and telepono sa loob ng room, walang toothbrush, ironing facilities.. i am totally disappointed

Pros: I liked that its very accessible and walking distance to all the malls. Its actually just in front of SM downtown.

Cons: You could already see the paint on the walls peeling.

Pros: The bed was comfy and the room was clean.

Cons: The wifi Was not working, it was not accessible. Our car was blocked at the parking space. It took us 15 mins of waiting before we could get out. And the light on our room was not functioning properly , it was flickering when we turned it on. And it takes a few minutes before the aircon turns on.

Pros: The location was excellent, the facilities were new and modern, and the staff were very nice and helpful. They also had hot water which I liked.

Cons: My particular room has mold and mildew in the shower and the drain was slow causing the nearly the bathroom to flood whenever I took a shower. The room was also extremely small hardly any room to move around in at all.

Pros: Close to transportation and markets

Cons: Nulla

Cons: they allowed smoking in the hallway area

Pros: OK place for terminal. Check the times so you get the right person. On check out the girl was polite, smiles. Room attendants ( boys ) very polite.

Cons: ON CHECKING IN, the girl was miserable, did not know who i was, no idea of my booking, and asked if i wanted room for SHORT TIME. I gave her my name 3 times but she insisted i spell it...MESSENGER. because she was a miserable ar** i refused to spell the most common used thing on the internet. I think she was having a stupid moment.

Pros: It is conveniently located inside the bus terminal.

Cons: The personnel are the most unwelcoming staff I've ever encountered. The linens have signs that they may have been used by previous guests and were not cleaned and changed at all.

Pros: Very good value, you get a hot shower, soft sheets, A/C, Cable TV, Security and very convenient location,

Cons: Being in a MAJOR transit hub...it can get noisy. Bring earplugs

Pros: Great value for money. Very near food establishments, bus and public utility vehicles. Great for travellers , very convenient.

Cons: None really..

Pros: location and comfort

Cons: none

Cons: No bidet hose. No exhaust fan. Not good showers. Building is old, and the beds are not comfy. :(

Pros: The room sa bigger than i expected. The bathroom was spacious as well. The staff was kind to bring more pillows to our room

Cons: The hotel fixtures are old. There was no bidet and handheld shower. The room was for 2 people but i had to call the front desk because there was only 1 set of toiletries in the bathroom

Pros: Staff were friendly and helpful Good location for CDO

Pros: The front desk staff were friendly courteous and professional in the manner and appearance xx .

Cons: Slight delay in room being available at checkin

Cons: Shower drains are clogged and it took almost three days for the maintenance guy to show up. Bathroom sink is broken, no cold water.

Cons: Old furnitures, water for shower pressure take too long for a shower.

Pros: Love the beds

Cons: Comfort rooms should be the utmost priority when cleaning

Pros: I like the location coz near and easy access to everyone

Cons: My internet modem was left in the room. No one bothers to call.

Pros: The accessible location. The housekeeping cleans our room everyday, comfortable stay for 6days 5nights. Really value for money

Pros: The comfortable bed & aircon is so good

Cons: No towel rug outside the comfort room and the floor is slipery inside the bathroom

Pros: Good accommodation.

Cons: NA

Pros: Evrything

Cons: Ok

Pros: Bed was comfy

Cons: No hot shower

Pros: Big rooms

Cons: Location was not ideal

Pros: Good

Cons: Breakfast not included

Pros: Nothing

Cons: Everything

Pros: Good location

Cons: Late check in

Pros: I asked for hut water they asked fo 40 p I give every day the house coping every day for clinging 50 p but for hut water I can’t believe they are cheap

Cons: You can hear the ether room

Cons: Luck of breakfast. The breakfast started at 7. We arrived 7.30 the food was empty. And it wasn’t even full of people inside. We stand and waiting but they only come out with four eggs first and ofcourse it gets empty directly. Follows with the cornedbeef in which i guess the cornedbeef was comes directly from the can and not from the pan. It took a while before we got another food. The hotel clearly they don’t have proper maintenance. The toilet includes with the shower are problem. Even the rooms(coz we booked 3 rooms) are not clean. But ofcourse, if you really choosing a very low budget hotel for a big group this hotel is really a good choice. Just don’t trust whats on the picture on booking or any siteS coz I swear you will get disappointed.

Pros: It’s nearby the hospital that we intend to go to. And near the malls as well. Its comfortable stay though

Cons: It wasnt stated in the ads that the pool is closed. Only when u already book the room then they will let u know.

Pros: Location and set up

Cons: the sliding door to the balcony couldn’t be locked, it was not functioning, security Issues here

Cons: Aircon was too small for the large space. Room was very hot in the afternoon. The room wasn’t comfortable until around 9PM

Pros: Staff

Cons: The room stinks of drainage odor , at first I thought there is a gas leak but the staff says it’s from the drainage and it will go away if I turn on the water. But the odor did not go away, I have to hide my face inside the blanket to avoid the foul smell. Wasn’t able to sleep . It’s good I only booked one night.

Pros: The room is bigger than what you'll usually find around Cagayan De Oro and I liked the area as it is more calmer than downtown Cagayan De Oro.

Cons: The room was not in good condition, some lights weren't working, windows are filthy dirty, the shower would not drain and the staff could not fix the issue no matter how much we complained, and breakfast each morning was unreliable to be delivered. One day the wait time for breakfast was almost 5 hours because there was no cook, simply unacceptable.

Pros: The Room

Pros: The breakfast cafe was good, friendly staff, decent quality but that wasn't condotel

Cons: Room missing much of essential items for self catering.