Trips
Krystal Grand Punta Cancun

Krystal Grand Punta Cancun

8.2
Excellent

Based on 4,182 reviews
 
Blvd Kukulkan Km 8.5, 77500 Cancun, Quintana Roo, Mexico
  +52 998 891 5555
Krystal Grand Punta Cancun - Cancun, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
Cancelon C$ 155
Orbitz C$ 165
Roomer C$ 171
Cancelon
per night
Orbitz
per night
Roomer
per night

Rooms

Check-in
Check-out

Double Rooms

C$ 231+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 231 per night
IMAGE
King bed
C$ 291 per night
IMAGE
King bed
C$ 298 per night
IMAGE
King bed
C$ 303 per night
IMAGE
Unknown
C$ 311 per night
IMAGE
Unknown
C$ 384 per night
IMAGE
Unknown
C$ 420 per night

Standard Rooms

C$ 307+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 307 per night

King Rooms

C$ 555+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
King bed
C$ 555 per night

Luxury Rooms

C$ 336+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 336 per night
IMAGE
Unknown
C$ 339 per night

Deluxe Rooms

C$ 155+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Unknown
C$ 155 per night
IMAGE
Unknown
C$ 165 per night
IMAGE
Unknown
C$ 171 per night
IMAGE
Unknown
C$ 173 per night
IMAGE
Unknown
C$ 173 per night
IMAGE
Unknown
C$ 179 per night
IMAGE
Unknown
C$ 180 per night
IMAGE
Unknown
C$ 184 per night
IMAGE
Unknown
C$ 203 per night
IMAGE
Unknown
C$ 212 per night
IMAGE
Unknown
C$ 212 per night
IMAGE
Unknown
C$ 213 per night
IMAGE
Unknown
C$ 233 per night
IMAGE
Unknown
C$ 242 per night
IMAGE
Unknown
C$ 256 per night
IMAGE
Unknown
C$ 277 per night
IMAGE
Unknown
C$ 277 per night
IMAGE
Unknown
C$ 277 per night
IMAGE
Unknown
C$ 286 per night
IMAGE
Unknown
C$ 294 per night
IMAGE
King bed
C$ 351 per night
IMAGE
King bed
C$ 358 per night
IMAGE
Unknown
C$ 372 per night
IMAGE
Unknown
C$ 392 per night
IMAGE
Unknown
C$ 451 per night
IMAGE
Unknown
C$ 691 per night

Reviews

Pros

Traveller rating

87
48
21
11
0

Time of year

Traveller type

Show reviews that mention

+
altitude
coco bongo
ocean view
ado bus
received an upgrade
stay at any hyatt
beautiful beach
view room
thumping music
infinity pool
rude staff
hotel was clean
location is good
restaurants and bars
welcome drink
  • Good
    Feb 2018
    7.1

    Good location, but parts of hotel are getting noticeably worn.

    Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.

  • Excellent
    Dec 2016
    10.0

    Best Hotel!

    To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!

    The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:

  • Excellent
    Apr 2016
    10.0

    A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.

  • Excellent
    Mar 2015
    10.0

    Didn't want to leave!

    The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!

  • Okay
    Feb 2015
    4.8

    Mehh - I would not stay here again

    The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.

    We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.

  • Good
    Aug 2014
    7.3

    The beach

    The wait time in the reception ... And you can feel the sun inside of the lobby

  • Excellent
    Jul 2014
    10.0

    The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice

    Open air clubs full of partners and loud thumping music could be heard in the room at night

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

With a stay at Krystal Grand Punta Cancun in Cancun (Hotel Zone), you'll be within a 15-minute drive of La Isla Shopping Mall and El Rey Ruins. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.2 Excellent

Based on 4,182 reviews

9.4

Location

9.1

Beach

6.0

Cleanliness

4.8

Comfort

Things to Know

  • Friendly service
  • Great view

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Babysitting or child care
Parking
Fitness centre
Free Wi-Fi
ATM on-site
Business centre
Concierge service
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Spa
Child pool
Outdoor pool
Bar/Lounge
Beauty salon
Hairdryer
Air-Conditioned
Coffee shop
24 Hour Front Desk
Sauna
Pets not allowed
Storage available
Free valet parking
Wedding services
Terrace/Patio
Elevator

Photos

Krystal Grand Punta Cancun - Cancun - Banquet hall Banquets (2)
Krystal Grand Punta Cancun - Cancun - Bar Bar (1)
Krystal Grand Punta Cancun - Cancun - Bathroom Bathroom (1)
Krystal Grand Punta Cancun - Cancun - Beach Beach (1)
Krystal Grand Punta Cancun - Cancun - Bathroom Bathroom (1)
Krystal Grand Punta Cancun - Cancun - Beach Beach (1)
Krystal Grand Punta Cancun - Cancun - Bedroom Bedroom (2)
Krystal Grand Punta Cancun - Cancun - Gym Gym (1)
Krystal Grand Punta Cancun - Cancun Hotel amenity (1)
Krystal Grand Punta Cancun - Cancun - Lobby Lobby (1)
Krystal Grand Punta Cancun - Cancun - Meeting room Conference (2)
Krystal Grand Punta Cancun - Cancun - Outdoors view Outdoors (2)
Krystal Grand Punta Cancun - Cancun - Patio Patio (4)
Krystal Grand Punta Cancun - Cancun - Pool Pool (6)
Krystal Grand Punta Cancun - Cancun - Restaurant Restaurant (4)
All Photos (30)
Restaurant (4)
Pool (6)
Banquets (2)
Bedroom (2)
Building (2)
Patio (4)
Bar (1)
Lobby (1)
Outdoors (2)
Beach (1)
Gym (1)
Conference (2)
Bathroom (1)
Hotel amenity (1)
All Photos (30)

Location

Most Popular Landmarks

  • Delphinus Punta Cancún 263 m
  • Forum Beach 295 m
  • Playa Caracol 0.5 km
  • Playa Chac Mool 0.9 km
  • Cancun Golf Club at Pok Ta Pok 1.9 km
  • Playa Tortugas 2.8 km

Cancun Travel Guide

Learn about Cancun on KAYAK

Nearby hotels

8 Excellent (78 reviews)
 0.03 km
C$ 234+
9.3 Excellent (5,538 reviews)
 0.17 km
C$ 439+
7.8 Good (5,093 reviews)
 0.21 km
C$ 131+
See more nearby hotels

Forgot password?

Enter the email associated with your account in the field below and we'll email you a link to reset your password.

Cancel