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Krystal Grand Punta Cancun
4 stars

Krystal Grand Punta Cancun

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 891 5555
From
C$ 229
Cheapest

rate per night

7.1
Good
based on 1944 reviews
1,944 reviews
Room type
Provider
Nightly total
Double room
C$ 229
Deluxe room
C$ 234
Standard Room
C$ 246

Photos of Krystal Grand Punta Cancun

About Krystal Grand Punta Cancun

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Reflect Krystal Grand Cancun offers an all-inclusive family-friendly getaway. The resort has many accommodations to keep every family member happy and entertained.

Reflect Krystal Grand Cancun is located just 25 minutes from Cancun International Airport and is near the hustle and bustle of downtown Cancun. If guests are looking to do a little shopping or visit some authentic local restaurants, they're within a short drive of many options. Guests who want to stick around the resort property can sit back and relax by the pool or beach with a drink in their hand or join one of the many outdoor activities on offer. There's a wide variety of activities that guests can get involved in, from yoga to wine tasting to Mayan astronomy classes.

The hotel boasts 395 rooms with many different rooming options. Guests can choose anything from a Deluxe Room to an Altitude Suit. Each room or suite has a view of either the beautiful resort or the endless ocean. All rooms and suites have a private balcony or terrace, along with King-size or Double/Queen beds. Guest can also enjoy a turndown service every evening, 24-hour concierge and room service, along with a mini bar that's freshened daily.

With the all-inclusive package at Reflect Krystal Grand Cancun, guests have access to limitless gourmet a la carté dining options, unlimited international top-shelf spirits, and non-alcoholic beverages. Guest also have access to the fully-equipped fitness center and oceanfront bars.

Reflect Krystal Grand Cancun also offers an Explorer’s Club for guests with kids ages 3 to 12 years. They offer supervised activities and programs daily to give parents a break while keeping their children safe and entertained.

Latest deals for Krystal Grand Punta Cancun

Thu 19/9
Fri 20/9
Double room
bed type unknown
1 king bed
bed type unknown
Superior Room
bed type unknown
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
2 double beds
bed type unknown
King room
bed type unknown
1 king bed
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Krystal Grand Punta Cancun

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Business centre
  • Free toiletries
  • Child pool
  • Airport shuttle
  • Meeting/Banquet facilities
  • Parking
  • Spa

Services and conveniences

  • ATM on-site
  • Business centre
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Pool and spa

  • Sauna
  • Spa
  • Hot tub

Accessibility and suitability

  • Disabled Access
  • Elevator
  • Designated smoking area

Outdoor

  • Balcony
  • Beach towels
  • Garden

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Beauty salon
  • Gift shop
  • Scuba diving

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Parking and transportation

  • Parking
  • Airport shuttle

Bathroom

  • Hairdryer
  • Bathrobe

Dining

  • Restaurant
  • Minibar

Health and safety

  • Daily housekeeping
  • Safe

Basics

  • Free Wi-Fi
  • Free toiletries

Workspace

  • Desk

General

  • Storage available

Reviews of Krystal Grand Punta Cancun

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

7.1
GoodBased on 1,944 verified guest reviews

Pros +
Cons -

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P
2.0 Poor
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.
A
6.0 Okay
Pros:Great staff Altitude tower is great Grand tower is 3 stars
Cons:Upgrade the grand tower
A
4.8 Mediocre
Pros:I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
A
7.1 Good
Pros:Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
A
10.0 Wonderful
Pros:To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons:The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
A
10.0 Wonderful
Pros:A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.
I
10.0 Wonderful
Pros:The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
A
4.8 Mediocre
Pros:The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.
Cons:We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Delphinus Punta Cancún235 m
  • Forum Beach324 m
  • Playa Caracol0.5 km
  • Playa Chac Mool0.9 km
  • Cancun Golf Club at Pok Ta Pok1.9 km
  • Playa Tortugas2.8 km
  • Acuario Interactivo3.6 km
  • Playa Marlin4.1 km
  • Playa Langosta4.1 km
  • Kukulcan Plaza4.3 km
  • Torre Escenica4.8 km
  • Parroquia de Cristo Resucitado5.2 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Krystal Grand Punta Cancun

Low season

February

High season

January

Average price (weeknight)

C$ 374

Average price (weekend night)

C$ 278
Cheapest month to stay with an average 30% drop in price.
Most expensive month to stay with an average 45% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Krystal Grand Punta Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Krystal Grand Punta Cancun

  • If you’re after a cheap room at Krystal Grand Punta Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in February and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Krystal Grand Punta Cancun, plan to stay on a Thursday or Friday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Krystal Grand Punta Cancun was booked for on KAYAK in the last 2 weeks was C$ 324, while the most expensive was C$ 324.
  • How long should you stay at Krystal Grand Punta Cancun? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Krystal Grand Punta Cancun

  • What are some of the services I will receive at the spa in the Krystal Grand Punta Cancun Hotel?

    There are some extra services available, so if you're interested in booking the hotel because of the spa services it provides, you're in luck. Aromatherapy is one of the spa's services that it provides to help you feel better. Both body washes and facial therapies are available for your skin. You will also be able to indulge in hydrotherapy treatments, pedicures, manicures, and massages to help your body relax. The spa is open every day of the week and during the daytime hours.

  • What are some of the outdoor features available to me at the hotel?

    When choosing a hotel, it's crucial to take into account a variety of factors, including whether or not you'll appreciate the outdoors as much as the interior. The seaside position of the hotel is one of the exterior elements that will enable you to admire the surroundings. A lovely garden and picnic area are also available at the hotel for your use if you simply want to unwind. At the hotel, there is a terrace where kids can play or where barbeques can be hosted.

  • What makes Krystal Grand Punta family-friendly?

    There are a number of things that make the hotel an ideal place for you and your family to consider staying based on some of the family-friendly services that are offered. You have access to any of the four outdoor pools which are adequate for the whole family to enjoy. There is also a children’s pool which is suitable for those not old enough to swim in the main pool. Additionally, there is a fitness center, a full-service spa, and a playground where you can have some quality time with your kids.

  • What are some ways that the hotel may enhance my dining experience?

    The hotel offers a range of dining-related services to improve your overall experience. You should anticipate a complimentary cooked-to-order breakfast being served every morning at the hotel on time. A total of four restaurants serving a variety of foods are also available to you, along with one coffee shop where you can sip a hot beverage. Additionally, the hotel has four lounges/bars where you may enjoy your preferred alcoholic beverage, as well as a poolside bar for your convenience if you're near the pool. If you merely want to eat in your hotel, you can also get 24-hour room service.

  • What are some security and safety features available at the hotel?

    If you are traveling with valuables, you should be aware of the safety features while making your hotel reservation. The hotel has a working security system that will notify you if anything happens. The hotel does not allow mobile key admission to the rooms to ensure the safety of your possessions there. Your belongings can be kept in a safe that is available upon request rather than in the hotel rooms. There are working smoke detectors to make sure you are informed in the event of a fire emergency.

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 9.2 km from the centre of Cancún. Delphinus Punta Cancún is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Krystal Grand Punta Cancun.

  • Does Krystal Grand Punta Cancun offer free Wi-Fi?

    Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 17.7 km from Cancun. Krystal Grand Punta Cancun is 71.5 km from Cozumel.

  • Does Krystal Grand Punta Cancun have a pool?

    Yes, Krystal Grand Punta Cancun has a pool on-site.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

Nearby hotels and places to stay

4-star hotel
Altitude by Krystal Grand Punta Cancún8.1 Excellent (283 reviews)0.06 kmPrivate beach, Outdoor pool, Spa and wellness centreC$ 314+
4-star hotel
Hyatt Ziva Cancun9 Excellent (685 reviews)0.12 kmPrivate beach, snorkelling, Outdoor poolC$ 554+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only9.2 Excellent (128 reviews)0.15 kmPrivate beach, no minors, snorkellingC$ 686+
4-star hotel
28% cheaperKrystal Cancun7.1 Good (3,397 reviews)0.22 kmPrivate beach, snorkelling, Outdoor poolC$ 168+
3-star hotel
88% cheaperSelina Cancun Laguna Hotel Zone7.3 Good (4,865 reviews)0.65 kmSnorkeling, Restaurant, Bar/LoungeC$ 29+
3-star hotel
50% cheaperLa Palma Hotel & Club Nautico5.8 Okay (6 reviews)0.44 kmBeachfront, Restaurant, Bar/LoungeC$ 118+
3-star hotel
48% cheaperAloft Cancun7.3 Good (988 reviews)0.37 kmSnorkeling, Outdoor pool, Fitness centreC$ 123+
3-star hotel
45% cheaperOcean Dream6 Good (4 reviews)0.75 kmC$ 130+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only9.2 Excellent (128 reviews)0.15 kmPrivate beach, no minors, snorkellingC$ 686+
4-star hotel
Hyatt Ziva Cancun9 Excellent (685 reviews)0.12 kmPrivate beach, snorkelling, Outdoor poolC$ 554+
4-star hotel
Altitude by Krystal Grand Punta Cancún8.1 Excellent (283 reviews)0.06 kmPrivate beach, Outdoor pool, Spa and wellness centreC$ 314+
3-star hotel
48% cheaperAloft Cancun7.3 Good (988 reviews)0.37 kmSnorkeling, Outdoor pool, Fitness centreC$ 123+

Good to know

Value for money

6.8

Distance to downtown

9.2 km

Nearest Airport

Cancun

Distance to airport

17.7 km