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Krystal Grand Punta Cancun

5 stars
6.7
Okay
based on 2046 reviews
2,046 reviews
Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancún, Quintana Roo
+52 998 891 5555
Fri 9/10
-
Sat 10/10
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Reflect Krystal Grand Cancun offers an all-inclusive family-friendly getaway. The resort has many accommodations to keep every family member happy and entertained.

Reflect Krystal Grand Cancun is located just 25 minutes from Cancun International Airport and is near the hustle and bustle of downtown Cancun. If guests are looking to do a little shopping or visit some authentic local restaurants, they're within a short drive of many options. Guests who want to stick around the resort property can sit back and relax by the pool or beach with a drink in their hand or join one of the many outdoor activities on offer. There's a wide variety of activities that guests can get involved in, from yoga to wine tasting to Mayan astronomy classes.

The hotel boasts 395 rooms with many different rooming options. Guests can choose anything from a Deluxe Room to an Altitude Suit. Each room or suite has a view of either the beautiful resort or the endless ocean. All rooms and suites have a private balcony or terrace, along with King-size or Double/Queen beds. Guest can also enjoy a turndown service every evening, 24-hour concierge and room service, along with a mini bar that's freshened daily.

With the all-inclusive package at Reflect Krystal Grand Cancun, guests have access to limitless gourmet a la carté dining options, unlimited international top-shelf spirits, and non-alcoholic beverages. Guest also have access to the fully-equipped fitness center and oceanfront bars.

Reflect Krystal Grand Cancun also offers an Explorer’s Club for guests with kids ages 3 to 12 years. They offer supervised activities and programs daily to give parents a break while keeping their children safe and entertained.

6.7
Okay
2046 reviews

Latest deals for Krystal Grand Punta Cancun

Fri 9/10
-
Sat 10/10
Deals from
C$ 261
•Cheapest rate per night
Compare prices for Deluxe room, Standard Room and 58 more Krystal Grand Punta Cancun deals.
Deluxe room, 2 double beds
C$ 261
nightly with fees
Standard Room, 1 king bed
C$ 285
nightly with fees
Double room, 1 king bed
C$ 336
nightly with fees
Deluxe room, 2 double beds
C$ 276
nightly with fees
Standard Room, bed type unknown
C$ 302
nightly with fees
King room, 1 king bed
C$ 307
nightly with fees
Deluxe room, bed type unknown
C$ 287
nightly with fees
Standard Room, bed type unknown
C$ 293
nightly with fees
King room, bed type unknown
C$ 381
nightly with fees
Deluxe room, 2 double beds
C$ 297
nightly with fees
Double room, 1 king bed
C$ 306
nightly with fees
Standard Room, 1 king bed
C$ 379
nightly with fees
Standard Room, 1 king bed
C$ 304
nightly with fees
Deluxe room, bed type unknown
C$ 389
nightly with fees
Superior Room, bed type unknown
C$ 481
nightly with fees
Standard Room, 1 king bed
C$ 338
nightly with fees
Deluxe room, 2 double beds
C$ 647
nightly with fees
Superior Room, bed type unknown
C$ 670
nightly with fees
Deluxe room, 2 double beds
C$ 341
nightly with fees
Double room, 2 double beds
C$ 396
nightly with fees
Standard Room, 1 king bed
C$ 362
nightly with fees
Superior Room, 1 king bed
C$ 461
nightly with fees
King room, bed type unknown
C$ 485
nightly with fees
Standard Room, 2 double beds
C$ 370
nightly with fees
Deluxe room, 2 double beds
C$ 588
nightly with fees
Standard Room, bed type unknown
C$ 374
nightly with fees
King room, 1 king bed
C$ 389
nightly with fees
Superior Room, 2 double beds
C$ 529
nightly with fees
Deluxe room, bed type unknown
C$ 387
nightly with fees
Standard Room, bed type unknown
C$ 390
nightly with fees
Double room, 1 king bed
C$ 407
nightly with fees
Standard Room, bed type unknown
C$ 458
nightly with fees
Deluxe room, 1 king bed
C$ 466
nightly with fees
Deluxe room, 2 double beds
C$ 412
nightly with fees
Standard Room, bed type unknown
C$ 415
nightly with fees
Double room, bed type unknown
C$ 419
nightly with fees
King room, bed type unknown
C$ 431
nightly with fees
Standard Room, bed type unknown
C$ 424
nightly with fees
Deluxe room, bed type unknown
C$ 489
nightly with fees
Double room, bed type unknown
C$ 576
nightly with fees
Standard Room, bed type unknown
C$ 452
nightly with fees
Deluxe room, bed type unknown
C$ 479
nightly with fees
King room, bed type unknown
C$ 485
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Krystal Grand Punta Cancun

  • Water sport facilities (on site)
  • Snorkeling
  • Beachfront
  • Outdoor pool
  • Infinity pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Reviews of Krystal Grand Punta Cancun

6.7
Okay
2046 verified ratings
Wonderful
800
Very good
330
Good
309
Okay
136
Fair
143
Mediocre
103
Poor
225

Summary of reviews

Guests say
Most guests praised the hotel's excellent location, with easy access to the beach and nightlife. Some reviewers appreciated the friendly and helpful staff, as well as the spacious rooms and good WiFi. However, many guests were disappointed with the service, citing slow or unhelpful staff, and experienced significant issues with the elevators, which were often slow, hot, or malfunctioning. Cleanliness was also a concern for some, and the breakfast and food variety did not meet expectations for several guests. Overall, while the location stood out positively, service and amenities left room for improvement.
AI-generated from customer reviews
Location9.5 out of 10
Breakfast3.5 out of 10
Cleanliness3 out of 10
Service1.5 out of 10
Elevators1 out of 10
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All reviews

2.0
Poor
Pikesh, Mar 2024
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.
6.0
Okay
Adrian, Jan 2021
Pros (+) Great staff Altitude tower is great Grand tower is 3 stars
Cons (-) Upgrade the grand tower
4.8
Mediocre
Anonymous, Jul 2019
Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the resta...
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7.1
Good
Anonymous, Feb 2018
Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10
Wonderful
Anonymous, Dec 2016
Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.5 km
  • Hard Rock Cafe Cancun0.5 km
  • Cancun Golf Club at Pok Ta Pok1.9 km
  • La Isla Shopping Mall3.5 km
  • Kukulcan Plaza4.3 km
  • Spa at The Royal Sands4.7 km
  • Puerto Cancun7.3 km
  • Iberostar Cancun Peninsula Convention Centre8.4 km
  • Puerto Juarez8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 01230058dd178

Essential information about Krystal Grand Punta Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
December
C$ 389
C$ 337
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 55% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Krystal Grand Punta Cancun

Which month has the cheapest rates at Krystal Grand Punta Cancun?

The cheapest month to stay at Krystal Grand Punta Cancun is September, with an average nightly rate of C$ 360. The most expensive month is December at C$ 656 per night.

What is the cheapest day to book Krystal Grand Punta Cancun?

The cheapest day to book Krystal Grand Punta Cancun is Saturday, with an average nightly rate of C$ 326. The most expensive day is Sunday at C$ 426 per night.

How far in advance should you book Krystal Grand Punta Cancun?

To get the best price at Krystal Grand Punta Cancun, book around 10 weeks in advance. This could save you approximately 20% compared to booking last minute.

KAYAK's top tips for your stay at Krystal Grand Punta Cancun

  • If you’re after a cheap room at Krystal Grand Punta Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in September and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Krystal Grand Punta Cancun, plan to stay on a Saturday or Tuesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Krystal Grand Punta Cancun was booked for on KAYAK in the last 2 weeks was C$ 335, while the most expensive was C$ 404.
  • How long should you stay at Krystal Grand Punta Cancun? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Krystal Grand Punta Cancun

  • What are some of the services I will receive at the spa in the Krystal Grand Punta Cancun Hotel?

    There are some extra services available, so if you're interested in booking the hotel because of the spa services it provides, you're in luck. Aromatherapy is one of the spa's services that it provides to help you feel better. Both body washes and facial therapies are available for your skin. You will also be able to indulge in hydrotherapy treatments, pedicures, manicures, and massages to help your body relax. The spa is open every day of the week and during the daytime hours.

  • What are some of the outdoor features available to me at the hotel?

    When choosing a hotel, it's crucial to take into account a variety of factors, including whether or not you'll appreciate the outdoors as much as the interior. The seaside position of the hotel is one of the exterior elements that will enable you to admire the surroundings. A lovely garden and picnic area are also available at the hotel for your use if you simply want to unwind. At the hotel, there is a terrace where kids can play or where barbeques can be hosted.

  • What makes Krystal Grand Punta family-friendly?

    There are a number of things that make the hotel an ideal place for you and your family to consider staying based on some of the family-friendly services that are offered. You have access to any of the four outdoor pools which are adequate for the whole family to enjoy. There is also a children’s pool which is suitable for those not old enough to swim in the main pool. Additionally, there is a fitness center, a full-service spa, and a playground where you can have some quality time with your kids.

  • What are some ways that the hotel may enhance my dining experience?

    The hotel offers a range of dining-related services to improve your overall experience. You should anticipate a complimentary cooked-to-order breakfast being served every morning at the hotel on time. A total of four restaurants serving a variety of foods are also available to you, along with one coffee shop where you can sip a hot beverage. Additionally, the hotel has four lounges/bars where you may enjoy your preferred alcoholic beverage, as well as a poolside bar for your convenience if you're near the pool. If you merely want to eat in your hotel, you can also get 24-hour room service.

  • What are some security and safety features available at the hotel?

    If you are traveling with valuables, you should be aware of the safety features while making your hotel reservation. The hotel has a working security system that will notify you if anything happens. The hotel does not allow mobile key admission to the rooms to ensure the safety of your possessions there. Your belongings can be kept in a safe that is available upon request rather than in the hotel rooms. There are working smoke detectors to make sure you are informed in the event of a fire emergency.

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 9.2 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Krystal Grand Punta Cancun.

  • Does Krystal Grand Punta Cancun offer free Wi-Fi?

    Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • Does Krystal Grand Punta Cancun offer free parking?

    Yes, Krystal Grand Punta Cancun offers free parking.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 17.7 km from Cancun. Krystal Grand Punta Cancun is 71.4 km from Cozumel Intl.

  • Does Krystal Grand Punta Cancun have a pool?

    Yes, Krystal Grand Punta Cancun has a pool on-site.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

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Good to know

Distance to downtown

Nearest Airport

Distance to airport

9.2 km
Cancun
17.7 km

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