Good to know
|Distance to city centre||13.3 km|
|Distance to airport||9.8 km|
Time of year
Show reviews that mention
|amazing view||in 25 reviews|
|bit overwhelming||in 3 reviews|
|food and drinks||in 39 reviews|
|good beach||in 23 reviews|
|good location||in 14 reviews|
|great stay||in 13 reviews|
|higher quality||in 3 reviews|
|hotel room||in 18 reviews|
|noise from the hallway||in 7 reviews|
|planner||in 3 reviews|
|restaurant staff||in 60 reviews|
|seagrass||in 2 reviews|
|steak house||in 3 reviews|
|want to pay||in 3 reviews|
The property was super clean and beautiful. Refreshing scents and smells around each corner. Bathrooms were always clean and not a far walk from the beach at all.
My husband and I wish there was more to do at the resort at night. Shows, live music and things that last more than an hour or so... night life...
It was a great stay. Very friendly staff and everything at the hotel was great and easily accessible. Loved the beach front, it really made our holiday!
The hotel was incredibly spotless. The attention and service provided by the staff were outstanding. The food and drinks were excellent.
Only the VIP section of the beach had sun after 3pm.
Staff really try hard. Food gets repetitive and is often luke warm at the buffet. The food often lacked a loving touch to make it more authentic i.e the Thai and other Asian dishes lacked any wow factor.
Close to airport, wonderful location, great rooms, lovely food and efficient, professional staff
There wasn’t anything not to like
Sun Palace is a romantic destination, having won the TripAdvisor’s Top Hotel For Romance Traveler’s Choice Award two years in a row. This adults-only hotel is located in the Mexican Caribbean, providing a number of luxurious accommodations in junior suites, deluxe suites, and grand level and concierge level accommodations that include VIP access and exclusive amenities. This is an all-inclusive resort that offers 24-hour room service, world-class dining, in-room double whirlpool tubs, and wireless Internet. WiFi is available throughout the property. As part of the all-inclusive features, food and drinks are included with every guest stay. All guest rooms include minibars and spacious accommodations, stunning views, a liquor cabinet, complimentary bottled water, coffee makers, smart TVs, CHI hair products and appliances, and more. Guest rooms include resort views or ocean views. Concierge and grand level suites offer private balconies, along with upgraded accommodations and amenities such as Apple TV, private beach areas, personalized concierge service at your door, a pillow menu, and private check in and check out services. The Sun Palace resort hotel offers an on site spa will a full array of spa services, including massages, facials, hydrotherapy, steam rooms, plunge pools, and more. The resort also offers a number of nightly activities and events, a beauty salon, and a fitness center. Plus, this resort is located in the Cancun Beach Hotel Zone, just under 10 miles southeast of Cancun. Guests can find plenty of shopping, dining, and local attractions to explore around the resort area, including Cinepolis, the Interactive Aquarium Cancun, Pepe’s Tigres, and Benito Juarez Kids Park.
based on 1,136 reviews
Things to Know
- Friendly atmosphere
- Friendly service
- Great view
- Great menu
Policies vary by room type and provider.
Reviews about Sun Palace
Most Popular Landmarks
- El Rey Ruins 1.8 km
- Playa Delfines 1.9 km
- Museo Maya de Cancun 3.1 km
- Wet'n Wild Cancún 4 km
- Kukulcan Plaza 6.7 km
- Playa Marlin 6.9 km
|Playa Del Carmen||56.2 km|