Pros (+) Very welcome staff, nice food and good wine
Cons (-) The room nice and clean, really helpful staff and polite
4 stars
Hotel Rainha D. Amélia, Arts & Leisure
Rua de Santiago, 15, 6000-179 Castelo Branco, Castelo Branco, Portugal
Castelo Branco, Portugal
See location+351 272 348 800Photos of Hotel Rainha D. Amélia, Arts & Leisure
Overview
Family-friendly hotel with free parking connected to the convention center in Castelo Branco A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and conference space. Hotel Rainha D. Amelia, Arts & Leisure offers 64 accommodations with minibars and safes. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Hotel Rainha D. Amélia, Arts & Leisure
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Disabled Access
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Game room
- Canoeing
- Cycling
- Archery
- Beauty salon
- Hiking
Services and conveniences
- Car rental
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa
- Massage
Fitness
- Fitness centre
Reviews of Hotel Rainha D. Amélia, Arts & Leisure
8.1
Very good
2040 verified ratings
Wonderful
808
Very good
476
Good
382
Okay
166
Fair
116
Mediocre
42
Poor
50
Summary of reviews
Guests say
Guests generally appreciate the hotel's location, noting it is central and convenient. However, many reviews highlight significant issues with cleanliness, including reports of bugs in rooms, and poor service, particularly from front desk staff. While some guests enjoyed the breakfast and found the staff friendly, the overall sentiment leans towards dissatisfaction due to the cleanliness and service problems.AI-generated from customer reviews
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8.1 out of 10
291 reviews
7.8 out of 10
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9.9 out of 10
1 review
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Location
Rua de Santiago, 15, 6000-179 Castelo Branco, Castelo Branco
What's nearby
- Jardim do Paco Episcopal0.8 km
- Idanha-a-Velha35.8 km
- Monsanto Castle40.4 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 18
When to book a room at Hotel Rainha D. Amélia, Arts & Leisure
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Value for money | 7.9 |
|---|---|
Distance to downtown | 0.1 km |
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