Tigard car rentals
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Tigard, OR, United States
Tigard car rental Information
Tigard car rental reviews and directory
8.4 Excellent (15 reviews)
1 location in Tigard
Car rental locations
Locations in Tigard
11844 Sw Pacific Hwy
+1 503 624 7900
|Monday||07:30 - 17:30|
|Tuesday||07:30 - 17:30|
|Wednesday||07:30 - 17:30|
|Thursday||07:30 - 17:30|
|Friday||07:30 - 17:30|
|Saturday||08:00 - 12:00|
|Sunday||08:00 - 12:00|
16 Nov. 2016
Cons: This critique is for kayak! I had put the destination for pick up at the airport in Portland and somehow got redirected to a place that's 30 minutes away and I can't get to it to get my rental car. Enterprise unfortunately couldn't do anything for us and they did make the comment that kayak does that all the time when people reserve vehicles at the airport they redirect them to another place and the poor consumer is not even aware of it. I was very very upset and I am not going to use kayak again! I am also not going to recommend kayak to anyone as well!
5 Oct. 2016
Pros: Checkin was great, staff was friendly, return was speedy, price was outstanding. Couldn't ask for better.
17 Dec. 2016
Pros: Had to go over Mt Hood and chain's are required by law. But yet even asking for some got me no where. So I had to buy some that I will never use in my life. $100. Not to mention this was during the big winter storm we just had in Portland. I did fine with the 4 wheel drive I rented, which was a Jeep Patriot. Went around tons of stuck cars, up steep hills all no problem.
22 Dec. 2016
Pros: helped us resolve an issue because we didnt realize that we needed to pick up the vehicle at a different location. Took care of the issue immediately.
27 Dec. 2016
Pros: The car was good
Cons: The price was crazy big
29 Dec. 2016
Cons: Car had musty smell for several days. No USB connection for stereo.
1 Jan. 2017
Pros: Car was excellent- safe, and family friendly
Cons: My reservations said drop off was 6pm I arrived prior to 5pm and they were already closed.
30 Jan. 2017
Pros: Great customer service! Angela was particularly helpful in ensuring that I made it back to the airport in time for my flight. She went above and beyond and I am incredibly grateful and I will definitely be a repeat customer.
4 Feb. 2017
Pros: Prompt efficient did what they said
27 Mar. 2017
3x the money I expected to pay. Horrible condescen
Pros: I was given misinformation and talked down too. I was no clear on the protocol for using a debit. When I told them I was not informed, the man said, 'we talked about this BUD'. Are you kidding me? Bud? I have a name and I am not a child. How innoppropriate. Is this the way customer service works when A customer is asking why he was not informed of proper information.
Cons: I dropped off the car in Tigard after hours, which is where I picked it up. I was expecting to get charged the extra day for doing so just like the representative stated if it was kept later than the allotted time. However, I received a call the next day, stating I owed more than $100 on the car. They added a drop fee. The man on the phone asked me 'where did you leave the car' I said 'where I picked it up. In Tigard.' He removed the charge. Thankfully. It was more hassle than it was worth and I ended up paying 3x the amount of money I was expecting to. Ridiculous. I'll never go back when I'm home visiting family. I refuse.
Car rental locations
Locations in Tigard
13727 Sw Pacific Hwy Ste 400
+1 503 968 7899
|Monday||07:30 - 18:00|
|Tuesday||07:30 - 18:00|
|Wednesday||07:30 - 18:00|
|Thursday||07:30 - 18:00|
|Friday||07:30 - 18:00|
|Saturday||09:00 - 12:00|
22 Apr. 2017
Cons: I searched rentals in Portland, Oregon airport and without knowing it ended up with rental car 45 minutes and $70 taxi ride away. (that is what came up on search and I did not notice that it said Tigard!) My drop of time was at 5PM, but rental company said they close at noon and if I drop off at 5PM they will charge extra $80. They ended up charging extra $80 for airport drop off in the end. My original rental agreement said $8.80 in taxes and fees. Instead I was charged $88 in taxes. Overall cost went from $436 on my agreement to $604 actual!
27 Aug. 2016
Great service great price
Pros: Great service great price. Both the manager Ferron and the counter agent Miles went above and beyond to accommodate me with just the right car for my trip And at no time did they seem put off but seemed happy to give me the extra attention I also got an excellent rate by picking it up at this location I look forward to renting at this location again
20 Oct. 2016
Pros: Loved that the location of the rental place was right there at the airport.
Cons: I felt as if I were being gouged for every little thing- paying for another driver, for more coverage, for a bigger car, etc. It's never the amount you think it will be.
14 Jan. 2017
Cons: as two drivers under 25 (23 and 24) the sales people were extremely pushy about insurance on our rental even though we both have very good car insurance and didn't need it. It was a very long and frustrating process and the first price they tried to give us for our car was $600 more than we ended up paying for a week. I understand upselling but after being told 10 different times that we do not need any insurance, it got quite irritating. Also rented a keep that was front wheel drive (because apparently no AWD or 4 wheel were available) and a massive snow storm hit while we were on vacation. We were told that the cars had all weather tires however there was no tread on our front tires.
4 Mar. 2017
Pros: The people at the rental car place were so nice! They gave my toddler son a cookie while we were doing paperwork and gave me a free upgrade! I will definitely rent from this location again!
24 May 2017
Hertz was a nightmare
Pros: car was great, comfortable, but they gave it to us with less than a 1/4 tank of gas
Cons: the Hertz office in Tigard, OR was a nightmare, specifically Tamara, the branch manager-in-training. she was rude, was not even at the store when we arrived for pick up and blamed us for showing up an hour late, despite admitting we had a 2 hr window for pick up. She hung up on me when we chatted on the phone too. Hertz gave us no recourse for submitting a complaint, the complaint had to go through, you guessed it, Tamara. My mom is a lifetime Hertz member, but no more.
14 Aug. 2017
Pros: They took pictures of the car before departure - no written comments with lousy diagrams to rely on any more. An excellent idea to protect the person renting the car. They were also very nice dealing with return time since we had acquired the need to deliver someone to the train before we delivered the car. We were within the time window, but just the fact that they worked with us on time limits says a lot about their idea on service flexibility.
Cons: Windshield had a haze and the car smelled like air sanitizer used after smoking. Did not smell smoke - just something like citrus.
19 Aug. 2017
Cons: When I arrived to pick up the car I have reserved on Kayak the attendant screamed at me saying they didn't have any cars!!!!!
23 Mar. 2018
Pros: Clean car and good rate initially
Cons: Needed vehicle Friday and Saturday only, was told I could drop it off Sunday, just drop the key in the drop box. They didn’t tell me I’d be charged an additional day until they reopened. I would’ve been better off going somewhere else instead of paying for a day that I didn’t need or use.
18 Apr. 2018
Will definitely be coming back
Pros: Staff was awesome and super helpful!
25 travellers who rented a car in Tigard gave the car agency they used an average rating of 7.9
Car rental locations in or near Tigard
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Top tips for renting a car in Tigard
- Book your rental car in Tigard at least 1 day before your trip in order to get a below-average price