Services and conveniences
Bathroom
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Basics
Parking and transportation
Media and entertainment
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General
Accessibility and suitability
Health and safety
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
The hotel offers a great rooftop pool with a view of the city and Caribbean Sea, a modern reception, meeting rooms, and a lovely restaurant with an excellent buffet breakfast. Additionally, the staff are extremely helpful and friendly, and the hotel is in the center of town, close to everything.
What are the common complaints about the hotel?
Some guests have mentioned issues with the cleanliness of the pool, the lack of hot water in the shower, and the need for maintenance and updates in the rooms and common areas. Additionally, some guests have experienced difficulties with the Wi-Fi and the check-in process.
What practical amenities does the hotel offer?
The hotel provides free airport shuttle service, free parking, a gift shop, laundry facilities, a fitness center, and a rooftop pool with a great view. Additionally, the hotel has a restaurant, bar/lounge, and offers 24-hour room service.
What are guests saying about the beds and cleanliness?
Guests have praised the hotel for its clean, noise-free environment and comfortable beds with enough pillows for a good night's sleep. However, some guests have reported issues with cleanliness, such as dirty windows, a clogged shower drain, and a strong smell in the bathroom on the ground floor.
When is the best time to visit the hotel?
The high season at the hotel is in January, and the low season is in March. Visitors can expect a great atmosphere, a warm rooftop pool, and a convenient location close to downtown Chetumal. However, it's important to note that some guests have experienced issues with the pool's cleanliness and the Wi-Fi during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially those with a balcony facing the fountain.
Consider Low Season Visits
If possible, consider visiting during the low season in March to potentially avoid crowds and enjoy a more relaxed experience.
Explore Nearby Oxtankah Ruins
Take advantage of the hotel's proximity to the Oxtankah Ruins, located approximately 8.9 miles away, for a historical and cultural excursion.
Request Room Amenities
Some guests suggested requesting specific amenities such as a fridge, bottled water, or a coffee station in the room to enhance the overall stay experience.
Utilize the Free Airport Shuttle
Guests appreciated the convenience of the hotel's free airport shuttle service, making transportation to and from the hotel hassle-free.
Enjoy the Rooftop Pool
Make time to relax and enjoy the rooftop pool, which offers a beautiful view of the city and the Caribbean Sea, as recommended by several guests.
Check for Room Upgrades
Some guests recommended checking for room upgrades to ensure a modern and comfortable experience, as they felt that certain rooms may require maintenance or upgrades.
Consider Off-Site Dining
While the hotel offers dining options, some guests found the breakfast to be pricey and opted to explore nearby restaurants for more affordable and varied dining experiences.
Take Advantage of the Business Center
If you require business services, the hotel's business center provides a convenient space for various work-related needs, as highlighted by several guests.
Plan for Language Differences
While most staff are friendly and accommodating, it may be helpful to be prepared for potential language barriers, as only a limited number of staff members speak English.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Fiesta Inn Chetumal is located at Av. Alvaro Obregon No.229 esq. Av. Independencia Col. Centro, 1.9 km from the centre of Chetumal. Oxtankah Ruins is the closest landmark to Fiesta Inn Chetumal.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Fiesta Inn Chetumal.
Yes, Fiesta Inn Chetumal offers free Wi-Fi.
Yes, Fiesta Inn Chetumal offers free parking.
Yes, Fiesta Inn Chetumal offers free airport shuttle service.
Fiesta Inn Chetumal is 3.2 km from Chetumal. Fiesta Inn Chetumal is 17.9 km from Corozal.
Yes, Fiesta Inn Chetumal has a pool on-site.
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