The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
4 stars

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

521 North Rush Street, Chicago, IL 60611, United States
Chicago, IL
See location+1 312 645 1500
From
C$ 316
Cheapest

rate per night

8.9
Very good
based on 295 reviews
295 reviews

Photos of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Overview

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is a smoke-free, pet-friendly luxury hotel located in Chicago, Illinois and is 16 miles away from O’Hare International Airport and is a three-minute walk to the Grand Station. This hotel has a vast amount of amenities to offer guests, with such amenities including free WiFi, private parking for an extra fee, a gym, on-site bar, dry cleaning, laundry service, ironing service, currency exchange, on-site restaurant, on-site ATM, express check-in/check-out, baggage storage, 24-hour front desk and for guests visiting The The Gwen, a Luxury Collection Hotel on business, it offers fax/photocopying, a business center with internet access, conference facilities, meeting rooms, and a banquet room.

This establishment has a total of 311 rooms available for booking year-round, with room sizes varying from standard, family rooms, and suites. The Gwen, a Luxury Collection Hotel has rooms and facilities for disabled guests. The hotel has room features that include air conditioning, a laptop safe, 65-inch flat-screen TV, a work desk, a minibar, luxury bath toiletries, and a coffee maker.

The hotel is in close vicinity to many choices of restaurants, excluding its on-site restaurant. Joe’s Seafood, Prime Steak & Stone Crab is a minute walk from the hotel grounds. Steak 48 is a three-minute walk from the establishment. The Capital Grille is a five-minute walk from the hotel, and Do-Rite Donuts & Chicken is a six-minute walk from the establishment.

The most popular landmarks near the hotel are Millennium Park, which is over half a mile from the hotel, Chicago Board of Trade Building, which is one mile from the hotel grounds, Navy Pier, which is over a mile from the hotel, and Wrigley Field, which is over four miles away from the hotel.

8.9
Very good rating
Based on 295 verified guest reviews

Latest deals for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Tue 23/9
Wed 24/9
King room
1 king bed
C$ 449
nightly with fees
1 king bed
C$ 491
nightly with fees
1 king bed
C$ 535
nightly with fees
Superior Room
1 king bed
C$ 316
nightly with fees
1 king bed
C$ 320
nightly with fees
2 queen beds
C$ 378
nightly with fees
Standard Room
bed type unknown
C$ 698
nightly with fees
bed type unknown
C$ 704
nightly with fees
Queen room
2 queen beds
C$ 590
nightly with fees
2 queen beds
C$ 682
nightly with fees
Deluxe room
1 king bed
C$ 509
nightly with fees
2 queen beds
C$ 516
nightly with fees
2 queen beds
C$ 549
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Valet parking
  • Business centre
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • 24hr front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Hypoallergenic
  • No smoking
  • Lowered sink
  • Toilet with grab rails

Bathroom

  • Raised toilet
  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

General

  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Refrigerator
  • Food can be delivered to guest accommodation

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Smartphone dock

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Pants press

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Outdoor

  • Terrace/Patio
  • Outdoor furniture
  • Garden

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Beach access

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre

Reviews of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

8.9
Very good
295 verified ratings
Wonderful
212
Very good
34
Good
13
Okay
15
Fair
12
Mediocre
6
Poor
3

Summary of reviews

Guests say
Guests appreciated the hotel's great location, spacious and clean rooms, and wonderful amenities. However, some expressed dissatisfaction with the service, particularly mentioning rude staff and issues with maintenance in public areas. Overall, while the hotel has many positives, guests felt it did not fully meet luxury expectations for the price.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
Sort by:Most recent

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All reviews

10
Wonderful
Doug, Feb 2025
Great place to stay, with so many amazing places nearby. Walking and ride sharing is all we really needed.
8.0
Very good
Bill, Dec 2021
My room was a bit technically behind for connecting my devices. But the room was clean and comfortable!! I tried to check in early and provided my mobile number with the front desk representative to call. I did not get a call, but the room was available at 3p. Not a problem, but not what I had become use to. But this was my first trip in a year! No harm, no foul!!!
7.7
Good
Anonymous, Jun 2018
Pros (+) Nice location and outdoor eating
Cons (-) One of the front desk staff was not that friendly.

Location

521 North Rush Street, Chicago, IL 60611

What's nearby

  • Michigan Avenue Bridge298 m
  • Michigan Avenue0.4 km
  • Magnificent Mile0.4 km
  • Chicago Theater0.7 km
  • Museum of Contemporary Art0.7 km
  • River North0.9 km
  • Millennium Park1 km
  • Art Institute of Chicago1.3 km
  • Chicago Board of Trade Building1.6 km
  • Willis Tower1.6 km
  • Grant Park1.8 km
  • Navy Pier1.8 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
August
C$ 516
C$ 761
Cheapest month to stay with an average 38% drop in price.
Most expensive month to stay with an average 44% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • If you’re after a cheap room at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, then you should consider staying during the low season. The cheapest deals can generally be found in February and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, plan to stay on a Sunday or Friday. The most expensive day is usually Saturday.
  • The cheapest price a room at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago was booked for on KAYAK in the last 2 weeks was C$ 481, while the most expensive was C$ 481.
  • How long should you stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located?

    The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located at 521 North Rush Street in Near North Side, 1.7 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

  • When is check-in time and check-out time at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

  • How far is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the airport?

    The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 15.3 km from Chicago Midway.

  • How does KAYAK find such great The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago hotel deals?

    KAYAK scours the web for all room deals available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

See more FAQs

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Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.7
1.7 km
Chicago Midway
15.3 km

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