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Sheraton Dallas Hotel
4 stars

Sheraton Dallas Hotel

400 Olive St, Dallas, TX 75201, United States
Dallas, TX
See location+1 214 922 8000
From
C$ 253
Cheapest

rate per night

8.3
Very good
based on 575 reviews
575 reviews
Room type
Provider
Nightly total
Queen room
C$ 253
Standard Room
C$ 270
King room
C$ 314
38 more Sheraton Dallas Hotel deals
38 more Sheraton Dallas Hotel deals

Photos of Sheraton Dallas Hotel

Overview

Rating

Sheraton Dallas Hotel underwent a recent renovation and now provides guests with a wide range of amenities and features on the property and in each of the rooms at the property. Minimum check-in age at this family-friendly hotel is 21. Kids can stay free when they use bedding already in the room. Free cribs are available on request, and extra beds are available for an added charge per stay. Pets up to 50 lbs. are able to stay free.

Rooms at the property feature a range of comforts and conveniences for the guests, such as pillowtop beds, flat-screen TVs with cable channels, and wireless Internet. Some of the other amenities in the rooms include air conditioning, daily housekeeping, a private bathroom, coffee and tea making facilities, and bathrobes. Connecting rooms are available and are subject to availability.

Each morning from 6:30 AM to 11 AM, guests are offered a buffet breakfast for a surcharge. The property also offers express check-in and check-out, a front desk that is available around the clock, conference spaces, fitness facilities, a restaurant, and an electric car charging station.

Guests are located near the highways, as well as places they may want to visit. The Dallas Museum of Art is nearby, as is Nasher Sculpture Center, The Dallas World Aquarium, the Perot Museum of Nature and Science, and Majestic Theater. Nearby dining options include Metropolitan Café, Jason’s Deli, and Iron Cactus Mexican Restaurant.

Rating
8.3
Very good
Based on 575 verified guest reviews

Latest deals for Sheraton Dallas Hotel

Sun 11/5
Mon 12/5
Queen room
2 queen beds
C$ 253
2 queen beds
C$ 349
2 queen beds
C$ 369
King room
1 king bed
C$ 314
1 king bed
C$ 349
1 king bed
C$ 354
Executive room
1 king bed
C$ 469
1 king bed
C$ 635
1 king bed
C$ 674
Deluxe room
1 queen bed
C$ 433
2 queen beds
C$ 520
1 king bed
C$ 539
Standard Room
1 king bed
C$ 270
bed type unknown
C$ 425
bed type unknown
C$ 432
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Sheraton Dallas Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Bathroom

  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

General

  • Window
  • Executive lounge access
  • Interconnected room(s) available
  • Storage available
  • Sofa
  • Telephone
  • Carpeted

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Tumble dryer

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Parking
  • EV charging station
  • Airport shuttle
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Karaoke
  • Pool table

Pool

  • Heated pool
  • Outdoor pool
  • Pool with a view

Outdoor

  • Garden
  • Terrace/Patio

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of Sheraton Dallas Hotel

8.3
Very good
575 verified ratings
Wonderful
271
Very good
81
Good
79
Okay
44
Fair
43
Mediocre
17
Poor
40

Summary of reviews

Guests say
Guests appreciated the great location and some aspects of the service, particularly the helpfulness of the staff. However, many expressed dissatisfaction with cleanliness, room assignments, and the overall condition of the rooms, indicating a need for improvements in these areas.
AI-generated from customer reviews
Service8.5 out of 10
Cleanliness2 out of 10
Location1 out of 10
Sort by:Most recent

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Score by provider

All reviews

7.7
Good
Jason, Mar 2018
Pros (+) easy access to and from and great appearance from outside all the way through the lobby.
Cons (-) rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.
2.0
Poor
Anonymous, Aug 2017
Pros (+) Nothing
Cons (-) I did not stay here or make this reservation. I am in Australia.
6.0
Okay
Anonymous, Aug 2017
Cons (-) No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.
9.7
Wonderful
Anonymous, Apr 2017
Pros (+) Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.
Cons (-) Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
5.4
Fair
Anonymous, Feb 2017
Pros (+) Staff was friendly
Cons (-) One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
2.0
Poor
Christine, Jan 2017
Pros (+) Rooms were nice and clean.
Cons (-) 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
2.0
Poor
Anonymous, Jan 2017
Pros (+) Nothing.
Cons (-) Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
6.2
Okay
Anonymous, May 2016
Pros (+) Staff was helpful with directions. Rooms were clean and nice.
Cons (-) No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
10
Wonderful
Anonymous, Jan 2016
Pros (+) The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
6.0
Okay
Anonymous, Jan 2016
Pros (+) The common areas were beautiful and staff was extremely helpful and pleasant.
Cons (-) Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.

Location

400 Olive St, Dallas, TX 75201

What's nearby

  • Thanks-Giving Square0.4 km
  • Dallas Statler Hilton0.4 km
  • Dallas Theater Center0.6 km
  • Dallas Museum of Art0.6 km
  • Renaissance Tower0.7 km
  • Dallas City Hall0.9 km
  • Dallas World Aquarium1 km
  • John Fitzgerald Kennedy Memorial1.3 km
  • Kay Bailey Hutchison Convention Center1.3 km
  • Union Station1.4 km
  • American Airlines Center1.6 km
  • Reunion Tower1.7 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton Dallas Hotel

Low season

December

High season

December

Average price (weeknight)

C$ 349
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Sheraton Dallas Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton Dallas Hotel

  • How long should you stay at Sheraton Dallas Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Sheraton Dallas Hotel

  • Where is Sheraton Dallas Hotel located?

    Sheraton Dallas Hotel is located at 400 Olive St in Downtown, 1.1 km from the centre of Dallas. Thanks-Giving Square is the closest landmark to Sheraton Dallas Hotel.

  • When is check-in time and check-out time at Sheraton Dallas Hotel?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton Dallas Hotel.

  • How far is Sheraton Dallas Hotel from the airport?

    Sheraton Dallas Hotel is 8.7 km from Dallas Love Field. Sheraton Dallas Hotel is 20.8 km from Dallas Addison.

  • Does Sheraton Dallas Hotel have a pool?

    Yes, Sheraton Dallas Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Dallas Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Dallas Hotel in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Dallas Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Dallas Hotel.

See more FAQs

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Closest

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3-star hotel
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2-star hotel
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Cheapest

See cheapest stays in Dallas
4-star hotel
54% cheaper
Stay Alfred on Jackson Street
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2-star hotel
53% cheaper
Sova Micro-Room & Social Hotel
8.1 Excellent (867 reviews)0.43 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areasC$ 149+
2-star hotel
34% cheaperHampton Inn & Suites Dallas / Downtown8.3 Excellent (1,700 reviews)0.51 kmFitness centre, Free Wi-Fi, Tea/coffee makerC$ 207+
3-star hotel
31% cheaperHotel Indigo Dallas Downtown8.2 Excellent (1,091 reviews)0.3 kmFitness centre, Restaurant, Bar/LoungeC$ 216+

Most recommended

See most recommended stays in Dallas
3-star hotel
23% cheaperResidence Inn by Marriott Dallas Downtown8.8 Excellent (312 reviews)0.5 kmFitness centre, Bar/Lounge, Free Wi-FiC$ 243+
4-star hotel
54% cheaper
Stay Alfred on Jackson Street
8.7 Excellent (397 reviews)0.48 kmFitness centre, Free Wi-FiC$ 146+
5-star hotel
The Joule8.6 Excellent (308 reviews)0.55 kmOutdoor pool, Spa and wellness centre, Fitness centreC$ 546+
2-star hotel
34% cheaperHampton Inn & Suites Dallas / Downtown8.3 Excellent (1,700 reviews)0.51 kmFitness centre, Free Wi-Fi, Tea/coffee makerC$ 207+

Good to know

Value for money

7.6

Distance to downtown

1.1 km

Nearest Airport

Dallas Love Field

Distance to airport

8.7 km

Everything you need to know for your stay in Dallas