Reviews for Dollar in Abu Dhabi
- All reviews 100%
2 Apr 2017
reservation was not honored
Cons: Dollar Rent A Car did NOT honor my reservation. They claimed that I should have received a cancellation notice, yet, over 90 minutes AFTER my scheduled pickup time, my booking status remained "confirmed" in your system. This is outrageous. You have wasted both my time and my money. I will require an immediate refund of whatever charges you have made to my credit card as well as a credit for AED 120 in order to refund wasted taxi fares to and from the airport. I could not be me more disappointed in your service or lack thereof. I would recommend that you not disappoint me further by ignoring this demand. Sincerely, Matthew Sumner
10 Dec 2016
Pros: Good customer service, friendly and accommodating.
Cons: The insurance to drive in Oman was pretty expensive. The car itself was adequate but pretty poorly powered
13 Nov 2016
the service was exteremlly bad
Pros: the car was fully fuelled. car condition
Cons: front desk staff beahviour processing time took almost 50 min to get the car
14 Jul 2016
Cons: They charged AED 25 in parking fee which was not included or mentioned anywhere when I made the booking. Picked up and dropped the car back into their garage and paid parking fee. Not at all justified.