Guest reviews
Overall rating
7.3
Good
Based on 6,372 reviews
Cleanliness
4.4
Comfort
4.2
Pick-up/Drop-off
4.2
Value for money
3.5
Dollar car rental prices in Guatemala City
| Economy | C$9/day |
| Compact | C$13/day |
| Mini | C$9/day |
| Van | C$78/day |
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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2.0
Cons: My reservation was $67 when I got there they wanted to charge an additional $100 for insurance. I told them my credit card includes collision insurance but they also wanted third party protection insurance. They asked for proof of that in order to waive the insurance, that’s should be disclosed at the time of making the reservation online.
review from
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6.0
Cons: La dirección de la agencia no es la correcta se mudaron al aeropuerto y el número de teléfono no existe. Por lo tanto si no hablas español y no conoces un poco Guatemala no podrás recuperar el coche.
review from
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2.0
Cons: All. From having the car ready on time, we were waiting almost an hour because the were washing the car. We were there with 2 babies under one year old. Besides the staff wasn't friendly or even helpful. They charges a insurance usless
review from
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8.0
Cons: I think the price could be better price
review from
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4.0
Pros: The prices they show online
Cons: If they would have actually put the real price of the vehicle to rent. I bought the insurance online and when i got there the day of my trip they said i HAD to buy another insurance that was more money then the actual cost of the 2 week renting price. That's a scam to me.
review from
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5.6
Cons: Give me one price and charge different plus they charge me insurance in USA + other in Guatemala so I paid 2 insurance I paid for insurance more than the car rental that's ridiculous
review from
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9.6
Cons: Lighter tint on windshield can’t see at night
review from
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4.4
Pros: Staff was friendly enough but
Cons: Extra charges for liability insurance were excessive. Also getting charged $250 US for a few minor scratches was ridiculous, especially since they don't fix anything, collecting $ for "damages" is another source of revenue for them. not enough room to describe in detail herel, RENTER BE AWARE.
review from
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2.0
Cons: The car was not at the airport
review from
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2.0
Extra Insurance and Hidden Deposit Fee
Cons: When we got to the offsite counter, they told us we needed to buy extra $200 insurance even though we had already bought insurance online as well as leave a $2000 deposit that wasn't mentioned anywhere before. Wound up getting a car elsewhere. Very poor. Also car they wanted us to talke was really banged up and missing nobs on the center console.
review from
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2.0
Cons: There was no one from Dollar at the airport and we were helped by InterAmerican rental company. Not sure why Dollar rental company did not have someone at airport.
review from
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6.4
Take pictures
Pros: There was a person at the airport who was very helpful in arranging a ride to the off-airport location.
Cons: Pick up took a long time. At drop off they charged us for a scratch that was on the car before we left. Take pictures of every little ding and scratch if you don't want to be changed extra
review from
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2.0
Cons: My reservation was $67 when I got there they wanted to charge an additional $100 for insurance. I told them my credit card includes collision insurance but they also wanted third party protection insurance. They asked for proof of that in order to waive the insurance, that’s should be disclosed at the time of making the reservation online.
review from
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6.0
Cons: La dirección de la agencia no es la correcta se mudaron al aeropuerto y el número de teléfono no existe. Por lo tanto si no hablas español y no conoces un poco Guatemala no podrás recuperar el coche.
review from
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2.0
Cons: All. From having the car ready on time, we were waiting almost an hour because the were washing the car. We were there with 2 babies under one year old. Besides the staff wasn't friendly or even helpful. They charges a insurance usless
review from
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4.0
Pros: The prices they show online
Cons: If they would have actually put the real price of the vehicle to rent. I bought the insurance online and when i got there the day of my trip they said i HAD to buy another insurance that was more money then the actual cost of the 2 week renting price. That's a scam to me.
review from
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5.6
Cons: Give me one price and charge different plus they charge me insurance in USA + other in Guatemala so I paid 2 insurance I paid for insurance more than the car rental that's ridiculous
review from
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4.4
Pros: Staff was friendly enough but
Cons: Extra charges for liability insurance were excessive. Also getting charged $250 US for a few minor scratches was ridiculous, especially since they don't fix anything, collecting $ for "damages" is another source of revenue for them. not enough room to describe in detail herel, RENTER BE AWARE.
review from
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2.0
Cons: The car was not at the airport
review from
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2.0
Extra Insurance and Hidden Deposit Fee
Cons: When we got to the offsite counter, they told us we needed to buy extra $200 insurance even though we had already bought insurance online as well as leave a $2000 deposit that wasn't mentioned anywhere before. Wound up getting a car elsewhere. Very poor. Also car they wanted us to talke was really banged up and missing nobs on the center console.
review from
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2.0
Cons: There was no one from Dollar at the airport and we were helped by InterAmerican rental company. Not sure why Dollar rental company did not have someone at airport.
review from
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6.4
Take pictures
Pros: There was a person at the airport who was very helpful in arranging a ride to the off-airport location.
Cons: Pick up took a long time. At drop off they charged us for a scratch that was on the car before we left. Take pictures of every little ding and scratch if you don't want to be changed extra
review from
Other suppliers in Guatemala City scored
Where can I find Dollar car rentals in Guatemala City?
7 Av 2-68 Zona 13, Dollar car rentals
Address
7 Av 2-68 Zona 13Hours
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 15:00 |
| Sunday |
Phone
+502 2385 1311Top tips for renting a car from Dollar in Guatemala City
- 25% of our users found rental cars from Dollar in Guatemala City for C$ 9 or less
- Book your rental car from Guatemala City in Dollar at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Dollar in Guatemala City are around 73% cheaper than other car types, on average
FAQs about renting a car from Dollar in Guatemala City
How much does it cost to rent a car from Dollar in Guatemala City?
On average a rental car from Dollar in Guatemala City costs C$ 11 per day.
What is the most popular rental car from Dollar in Guatemala City?
Full-size (Ford Explorer or similar) is the most frequently booked rental car type from Dollar in Guatemala City.
How many car rental locations does Dollar have in Guatemala City?
Dollar has 2 rental locations in Guatemala City. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: La Aurora airport (GUA)?
Yes
Does Dollar offer shuttle or airport pick-up services from La Aurora airport (GUA)?
Yes