Guest reviews
Overall rating
7.6
Good
Based on 2,298 reviews
Cleanliness
6.6
Comfort
6.3
Pick-up/Drop-off
5.4
Value for money
5.4
Avis car rental prices in Guatemala City
| Full-size | C$45/day |
| Commercial | C$52/day |
| Van | C$102/day |
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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car was clean
great car
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car was great
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returned the car
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3.6
Pros: It was a nice driving economical late model truck though not a full size like was pictured on the reservation.
Cons: It took over an hour in the office to receive the vehicle and we were charged more than the printed agreement/reservation I had in hand. Worst of all upon return they billed me for the windshield because of a little chip we couldn't prove one way or the other. I wonder how many times that windshield is paid for?
review from
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10.0
Pros: Tires were worn out called and got a replacement asap
Cons: Variety in trucks please
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6.8
Pros: Friendly staff
Cons: Variety of trucks
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4.4
Pros: One of the only car rental agencies at the GUA Airport
Cons: Not charge you for insurance when you already have a third party insurer.
review from
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2.4
Cons: No one was at the airport desk and you are required to go fine their site. The agents did not speak or understand English very well and the while check in procedure took a very long time and they kept asking me to sign blank charge forms. The car was not as promised but was s very basic old Hynudai
review from
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4.4
Pros: I did not like how Avis Guatemala obligate me to buy their insurance at the price they want. They did not accepted the insurance I bought through Kayak at the moment I did the reservation.
Cons: When I did the reservation through Kayak I bought a car insurance “Allianz Global Assistance” at the moment of the check in in Avis Guatemala, the person mentioned that insurance is not valid in the country and I MUST pay for their insurance coverage if not I can’t rent the car. Bad experience.
review from
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2.0
Horrible service
Pros: The car was ok
Cons: 35 minutes to check the car and all the scratches it had. But never the tires. $1000 deposit. Had to put premium gas. Then when I returned the car they found what they say was a tiny bump on the right rear tire and charged me $108 USD for it. They didn't release my deposit until I call them directly 3 days later. A call that cost me $36. Also was told the tire would be inspected by a professional the next day and then it would be determined if I pay or not. But I was still at the airport that evening when I got the receipt for the tire. So it was never inspected. Like I said I had to call directly because it is a franchise and they just gave me the round around. I will never rent with AVIS again.
review from
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2.0
Invented random fees
Cons: Ended up walking away from my reservation. When I pointed out that the fees were already included in the total I was quoted, the employees became shifty and came up with a random airport tax/fee that doesn't exist. They quoted me one amount for a deposit, then they changed their minds because the rental is an SUV. I had no confidence left, so I walked away and rented from another rental company.
review from
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2.0
They ignored my reservation
Cons: I reserved early because of the season. When we arrived they acknowledged our reservation but simply said they didnt have any cars. I thought the point of a reservation was precisely so there would be a car.
review from
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10.0
Pros: Made it a smooth check in, car was great condition and clean, check back in was just as smooth!
review from
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5.2
Pros: Car was clean
Cons: It wasn't the car I ordered. Despite several days in advance with confirmation car wasn't waiting for me and I needed to go for 2WD instead of 4x4 which prevented me from entering certain areas and made my journey in Guatemala risky and stressful.
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2.8
Absolutely orrible
Pros: Some jung employers, but they can’t decide anything!
Cons: They want encrease the total amount in every mode There’s no one can decide! There’s no one responsible! There’s no one who give you the total amount!
review from
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3.6
Pros: It was a nice driving economical late model truck though not a full size like was pictured on the reservation.
Cons: It took over an hour in the office to receive the vehicle and we were charged more than the printed agreement/reservation I had in hand. Worst of all upon return they billed me for the windshield because of a little chip we couldn't prove one way or the other. I wonder how many times that windshield is paid for?
review from
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4.4
Pros: One of the only car rental agencies at the GUA Airport
Cons: Not charge you for insurance when you already have a third party insurer.
review from
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2.4
Cons: No one was at the airport desk and you are required to go fine their site. The agents did not speak or understand English very well and the while check in procedure took a very long time and they kept asking me to sign blank charge forms. The car was not as promised but was s very basic old Hynudai
review from
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4.4
Pros: I did not like how Avis Guatemala obligate me to buy their insurance at the price they want. They did not accepted the insurance I bought through Kayak at the moment I did the reservation.
Cons: When I did the reservation through Kayak I bought a car insurance “Allianz Global Assistance” at the moment of the check in in Avis Guatemala, the person mentioned that insurance is not valid in the country and I MUST pay for their insurance coverage if not I can’t rent the car. Bad experience.
review from
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2.0
Horrible service
Pros: The car was ok
Cons: 35 minutes to check the car and all the scratches it had. But never the tires. $1000 deposit. Had to put premium gas. Then when I returned the car they found what they say was a tiny bump on the right rear tire and charged me $108 USD for it. They didn't release my deposit until I call them directly 3 days later. A call that cost me $36. Also was told the tire would be inspected by a professional the next day and then it would be determined if I pay or not. But I was still at the airport that evening when I got the receipt for the tire. So it was never inspected. Like I said I had to call directly because it is a franchise and they just gave me the round around. I will never rent with AVIS again.
review from
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2.0
Invented random fees
Cons: Ended up walking away from my reservation. When I pointed out that the fees were already included in the total I was quoted, the employees became shifty and came up with a random airport tax/fee that doesn't exist. They quoted me one amount for a deposit, then they changed their minds because the rental is an SUV. I had no confidence left, so I walked away and rented from another rental company.
review from
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2.0
They ignored my reservation
Cons: I reserved early because of the season. When we arrived they acknowledged our reservation but simply said they didnt have any cars. I thought the point of a reservation was precisely so there would be a car.
review from
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5.2
Pros: Car was clean
Cons: It wasn't the car I ordered. Despite several days in advance with confirmation car wasn't waiting for me and I needed to go for 2WD instead of 4x4 which prevented me from entering certain areas and made my journey in Guatemala risky and stressful.
review from
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2.8
Absolutely orrible
Pros: Some jung employers, but they can’t decide anything!
Cons: They want encrease the total amount in every mode There’s no one can decide! There’s no one responsible! There’s no one who give you the total amount!
review from
Other suppliers in Guatemala City scored
Where can I find Avis car rentals in Guatemala City?
Aeropuerto Intl Zona 13, Avis car rentals
Address
Aeropuerto Intl Zona 13Hours
| Monday | 00:00 - 01:00 05:00 - 23:59 |
| Tuesday | 00:00 - 01:00 05:00 - 23:59 |
| Wednesday | 00:00 - 01:00 05:00 - 23:59 |
| Thursday | 00:00 - 01:00 05:00 - 23:59 |
| Friday | 00:00 - 01:00 05:00 - 23:59 |
| Saturday | 00:00 - 01:00 05:00 - 23:59 |
| Sunday | 00:00 - 01:00 05:00 - 23:59 |
Phone
+502 2324 9000Top tips for renting a car from Avis in Guatemala City
- 25% of our users found rental cars from Avis in Guatemala City for C$ 18 or less
- Book your rental car from Guatemala City in Avis at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Avis in Guatemala City are around 73% cheaper than other car types, on average
FAQs about renting a car from Avis in Guatemala City
How much does it cost to rent a car from Avis in Guatemala City?
On average a rental car from Avis in Guatemala City costs C$ 19 per day.
What is the most popular rental car from Avis in Guatemala City?
Full-size (Ford Explorer or similar) is the most frequently booked rental car type from Avis in Guatemala City.
How many car rental locations does Avis have in Guatemala City?
Avis has 3 rental locations in Guatemala City. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: La Aurora airport (GUA)?
Yes
Does Avis offer shuttle or airport pick-up services from La Aurora airport (GUA)?
Yes