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10.0
It was a great experience all around.Reviewed 20 Jun. 2022
review from![kayak]()
2.0
I rented 2 different vehicles within a week from Dollar at Daytona Beach. The first time, I waited for an hour to pickup my vehicle. The CSR was friendly and helpful. When I dropped off my vehicle, the IN milage was not accurately recorded by the CSR. The second time I picked up, I waited over 2 hours; the rental in/out time was not updated; the fuel qty was incorrect, the manager the helped was dismissive of my concerns and the other customers concerns (when we mentioned the wait, she said she has been there for 4 hours herself in a very mocking way. I contacted dollar via phone about the fuel issue. When I returned the vehicle, I notated the fuel issue but I was still charged for the fuel usage and the IN fuel qty was incorrectly recorded. This place sucks. I will literally never ever use dollar again.Reviewed 15 Mar. 2022
review from![cheapflights]()
2.0
Your computer systems don’t line up and because of that we had the old bait and switch pulled on us with a $60 up charge for the only car available. If kayak doesn’t have access to the rental car’s inventory then the two businesses shouldn’t be working together.Reviewed 1 Mar. 2022
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2.0
Too many extra chargesReviewed 8 Feb. 2022
review from![kayak]()
8.0
Part of our trip was cancelled due to Covid. Priceline was absolutely no help in being able to change our rental arrangement. Fortunately, we went to Dollar for all changes, something Priceline did not offer as a suggestion. In the future, better to reserve directly through the rental company, not through third party. Be cautious.Reviewed 17 Jan. 2022
review from![kayak]()
10.0
It was a very good experience. The staff very helpful & polite.Reviewed 30 Nov. 2021
review from![kayak]()
10.0
I rent from Dollar every time I travel to Daytona Beach because the employee at the desk does such an amazing job helping me every time I come to town. She’s awesome!Reviewed 7 Oct. 2021
review from![kayak]()
4.0
Pros:Staff was attractiveCons:Better quality of carReviewed 5 Jul. 2021
review from![kayak]()
2.0
Pros:First time w dollar. No one told us about a $100 "cleaning fee" . Never got that from hertz, alamo, national or enterprise or any other rental service. I would have had it cleaned. Also, why was I charged airport taxes when I did not fly in or out. Now I am on hold for 18 minutes waiting to address these unexpected charges.Cons:Sneaky, they hit me with several unexpected charges after the return which I have never had an issue with when renting from any other company. $100 cleaning fee? Needed some vacuuming otherwise the vehicle was the same returned as picked up. You may spend hours on the phone before any answer when you call to ask why a non flyer was charged airport taxes. Take the time at the counter to get a final cost BUYER BEWARE!Reviewed 24 May 2021
review from![kayak]()
2.0
Cons:Carrentals.com hacked into this transaction, gave me a reservation to the wrong airport, did not make a reservation with Dollar car rental and refused to refund my money. I'm forced to go through my bank to FORCE A REFUND. I WILL NEVER USE KAYAK againReviewed 26 Apr. 2021
review from![kayak]()
10.0
Pros:The car was great, we didn’t need anything special. It was a great price, good on gas, smooth driving, and the process of pick up/drop off was an ease.Cons:I would go over any current dents/aesthetic damages already on the car prior to the renters taking the car off the lot.Reviewed 29 Mar. 2021
review from![kayak]()
8.0
Pros:Friendly agent.Cons:Drop off location was confusing.Reviewed 21 Mar. 2021
review from![kayak]()