8.0
It was easy pick up and drop offReviewed 17 Sep. 2023
review from![kayak]()
2.0
We were told the car was there when we called ahead of time. Upon arriving, it wasn't there and we had to pay more for another car. What's the point of reserving a car if it's not going to be there, and then I have to pay more! Also, it was difficult to find because it was closed, and I had to go to Herzt. How was I supposed to know where to go?Reviewed 8 Feb. 2023
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4.0
When I arrived to pick up car. There were no cars available and I was given the option to take a truck, cancel and see if another company had cars, or wait until cars come in.Reviewed 15 May 2022
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2.0
Per your website, I should only pay $97. Dollar charged me another $156 on top of the $68 that I paid upfront. I won’t use your site again. I will rent straight from the rental place so I get the correct price.Reviewed 19 Mar. 2022
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10.0
Although quite expensive in general. The overall service and vehicle were excellentReviewed 28 Oct. 2021
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10.0
Everything went smoothlyReviewed 15 Oct. 2021
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1.9
Poor customer service, extremely long wait time for pickup and drop off. Rude customer serviceReviewed 3 Oct. 2021
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10.0
Rented the Ford Escape titanium model it was fantastic had plenty of room for 5 and lots of luggage room which I was worried about Great rentalReviewed 6 Aug. 2021
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5.9
Pickup was a little disappointing. After waiting in line for an hour and a half, I provided my reservation information, only to have them tell me that my reserved vehicle was not available. They told me they would call me when my vehicle was ready. 3 1/2 hours later I received a call that the vehicle was ready.Reviewed 9 Jul. 2021
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8.0
Pros:Check in was easy, had a problem with the car. The car had over 50,000 miles, and the tires were had very little tread. Went back in and the customer service quickly put me in a newer car.Reviewed 21 Jun. 2021
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10.0
Pros:RAV4 handled very well. Up steep hills and winding mountain roads, the car performed well with 4 passengers, luggage, and a wheelchair at times. Gas mileage was quite respectful.Cons:Explanation of breakdown of costs.Reviewed 4 Jun. 2021
review from![kayak]()
8.0
Pros:Staff was super friendly even after late hours, quick check in and check out.Cons:The car stunk like cigarettes. I got a migraine immediately. After buying a car refresher it was better. Maybe clean it up a little for the next customer.Reviewed 31 Mar. 2021
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