10.0
NicePros:pick at desk very helpfulCons:for 2nd booking got a free up grade veey nice from.Hertz!Reviewed 11 Apr. 2018
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10.0
Pros:New carCons:Not clear it's part of HertzReviewed 4 Apr. 2018
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6.4
Hidden charges, Rude ServicePros:Great, new rental carCons:Attendant was extremely rude, impatient and didn't want to explain how things work in a foreign country.Reviewed 5 Feb. 2018
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6.0
Cons:Suv or equivalent was rented... we got a mazda cx3... not exactly SUV material...Reviewed 1 Feb. 2018
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5.6
Alternative JeepPros:We reserved a vehicle and they gave us a vehicleCons:We reserved a Jeep and we got a tiny car. They also claimed the car was brand new and had no damage but it had 10k km and damage to the hood and one of the rimsReviewed 21 May 2017
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5.6
RAS pour le véhicule, service à déploerPros:Propreté du véhicule Station service à proximité ...Cons:J'ai réservé le véhicule à mon nom. Un ami a pu récupérer le véhicule avant que j'arrive, sans mon permis de conduire, en mettant le sien et sa carte de crédit... Qui serait alors responsable ? Le réservataire, le propriétaire du permis ou celui de la carte ? Aucun effort pour expliquer le système de rachat de franchise, ils préfèrent qu'on rapidement et donc sans. Dans l'ensemble le personnel est assez désagréable... Le tarif annoncé sur le site est sans tax, sans licence...Reviewed 7 Mar. 2017
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9.2
It all worked outtacPros:Everything worked out in the end. The car itself was terrific.Cons:Communication - its not obvious or easy to contact themReviewed 3 Mar. 2017
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6.4
Pros:Nice car for reasonable valueCons:They sold me some kind of insurance for ~$100 (I do not even know what it was) despite my request to decline all insurance optionsReviewed 4 Feb. 2017
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7.2
A lot of line to pick up!Pros:Good price.Reviewed 1 Feb. 2017
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5.6
Excellent car! Completely incorrect price when accPros:The car was excellent. The AWD was helpful when driving in the mountains, the size was exactly what I had selected and hoped for, and the vehicle was clean and well-equipped.Cons:The final price ended up being nearly $100 more than the quote price (which included "Taxes, Fees and Surcharges"). When pressed for an explanation at the Dropoff, the employee simply said "Well that's what it is, they are extra fees" and could not explain what they were for, why they were not included, nor provide any recourse for further information. It was completely unacceptable.Reviewed 10 Jan. 2017
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9.2
Decent car option in GenevaPros:Car was in clean, bee-like condition.Cons:Pick up service was notably weak. The representative just left me for 20 min w/o warning to help her other clients. I made a note on this and no staff apologized.Reviewed 1 Sep. 2016
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7.6
ExpensivePros:The only issue was that the final rent price is very expensive. Rest, was perfect.Cons:The price, especially the insurance price.Reviewed 20 Aug. 2016
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