10.0
Drove 2 hours each way with six teens (2 are giants) with their bags, 5 days worth of food, plus grandparents and all fit comfortably. Van handled safely in the high winds. Surprised at the better than expected mileage.Reviewed 8 Apr. 2023
review from![kayak]()
2.0
Didn’t have a van available. Offered an suv but wouldn’t reduce price. Rude behavior from person employee. When I said I wouldn’t rent from here again. He said please don’t. Then he said FUCK you to me. Then said duck you back. What kind of employee says that to a customer He followed me as I was walking out the door and repeated, say it to my face. So I said fuck you again. He wanted to fight. The exchange went on for a few minutes then I left. I have never experienced such rude behavior from any business. Would never rent from dollar again, ever.Reviewed 26 Jul. 2022
review from![kayak]()
10.0
excellent experience renting a car from dollar. Staff at desk was very helpful and solicitous. Extremely nice. Car was clean and ran great! Would definitely use them again. Manager was very helpful also and very nice. Biggest drawback for me was not being open on weekends, but overall experience was great!Reviewed 5 Apr. 2022
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2.0
The car wasn’t provided. Had to go to another city and pay more. What a scam!Reviewed 3 Mar. 2022
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2.0
When we arrived, there wasn't a car for us to rent. Horrible start to our California vacation. We had to be driven to another car rental company in order to secure a car.Reviewed 1 Mar. 2022
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1.9
I chose the “book with Kayak” option, which actually ended up going through carrentals.com. Email CONFIRMED reservation. Nope Agent at Dollar said that even though Kayak “confirms” reservations they are not actually confirmed. No car available. He did have a car I could upgrade to for an additional $79 per day. $40 Uber ride wasted. At least I learned not to trust Kayak. What a ripoff. Never booking with Kayak again.Reviewed 18 Sep. 2021
review from![kayak]()
3.9
The problem is that Kayak gave me one price for an intermediate car and when we showed up at the counter the classic "bait and switch" was thrown at us. No intermediate cars were available and we were forced to rent a midsize at a higher price point. I am very disappointed at this. Either Kayak is not to be trusted or Dollar. Which one is it?Reviewed 26 Jul. 2021
review from![kayak]()
4.0
Cons:Car was old. Lots of dents and scratches. Car was not clean. Confirmed reservation was at 8am. Counter opened at 9:45am. Reserved for midsize but got a regular (Sentra) and was told it was an upgrade from a Versa.Reviewed 8 Jun. 2021
review from![kayak]()
2.0
Cons:Your rate online is definitely different from the rate they charge you Once you get the rental.Reviewed 27 Apr. 2021
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8.0
Pros:Price was greatCons:When arrived guy wasn’t at counter for 30 min. When arrived he wanted to talk about the possible 3 some he had with his exwife.Reviewed 27 Apr. 2021
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2.0
Pros:NothingCons:Never received my vehicle because they have changed their operating hours without updating them online. Was left high and dry and unable to rent a vehicleReviewed 15 Oct. 2020
review from![kayak]()
9.6
Pros:Easy pick up and drop off.Reviewed 14 Mar. 2020
review from![kayak]()