Book Hertz car rentals in Oxnard

Reviews for Hertz in Oxnard

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Excellent

3

Good

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Okay

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Mediocre

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pick up the carfriendly staff

car was cleanlocation was closed

car availablecustomer service

rented a carcredit card

pick up and dropgreat experience

wrong locationnever rent

2.0

Poor ExperienceCons:I reserved a car to drive It of state for a job. When I reached there at 8 in the morning, the lady behind the counter asked us if we would mind waiting a bit because they had no cars in, but they were expecting some returns soon. I didn't know she wanted is to keep on waiting. She was looking through her computers for I'm not sure what, but after about 15 minutes my sister and I just asked her if she could just call us when she received any information on when we can pick a car up. At noon she called just to say she still didn't have anything yet, but might have something about 2 or 3 pm. She never called us back and we haven't heard from her since.Reviewed 27 Dec. 2016

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6.4

Great value, unprofessional service.Pros:The car ran well and was in great condition. I also felt like the value was very good.Cons:I had a pickup time of 8am and was on a very tight schedule. When I arrived promptly at 8am, no one was at the counter. Since my pickup location was an airport, there were competitors counters on each side of the Hertz counter. One of the competitors told me the Hertz representative was outside washing the vehicles. I waited politely and 10 minutes later, she walked in. She told me that despite my pickup time of 8am, they currently had no cars available for pickup, and they would have to be driven in from a neighboring city which would take 20 minutes. Despite my tight schedule, I waited. When they finally arrived, I was told the vehicles had to be washed. Okaaayyyy, I thought, so I waited another 20 minutes! When the soaking wet vehicle was finally ready, the Hertz Rep walked right into the office and tried handing me the key. I hadn't yet signed any paperwork so I had to remind her of this. So finally an hour after my pickup date, I got to get on the road. The service was just as unprofessional upon drop-off. I walked in and the same lady asks "did you fill up the tank?" And "did you get in an accident?" I answered yes and no respectively, and she tells me "okay good, I'm too lazy to go outside and check". Really? She didn't do a walk around upon pickup or drop off and was incredibly unprofessional.Reviewed 5 Mar. 2017

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5.6

Pros:The pick up and drop off was great, the staff was very good.Cons:The car with it was both very dirty, it had an odor and visible dirt. The vehicle also seem to have engine issues, or require a tuneup.Reviewed 28 Jan. 2020

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10.0

Great experiencePros:My rep Amir was awesome and even though he was under a lot of pressure with some customers before me, he handled it with grace and kindness. My car was great and overall fabulous experience!Reviewed 27 Jul. 2018

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8.0

Pros:Convenience of local pickup and being able to drop off after hours at a different location. Ability to add drivers at no extra cost.Cons:Unfortunately our car broke down in Paso Robles, CA and the tow truck was to take us to Los Angeles Airport to get a new car. However, the two truck drive did agree to drop us off at Santa Barbara Airport to pick up a replacement after we protested that driving down to LAX and back would take all day!Reviewed 21 May 2017

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10.0

Fast great servicePros:Agent was great help. She got us out of there quick with no problem.Reviewed 9 Jan. 2019

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5.6

Cons:Lateness of 2 hours resulted. In 70 dollar fee.Reviewed 19 Aug. 2016

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2.0

Cons:This location was closed when I went to pick up my rental. There hours are listed till 7pm and they were gone at 6. Had to rent a vehicle from another company.Reviewed 8 Apr. 2018

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6.0

Pros:Car was clean.Cons:Timeliness of receiving and dropping off the vehicle. It was terrible!!!Reviewed 21 Aug. 2018

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10.0

Pros:Ease of: Kayak website Hertz check in Extension on time of rental Payment Sales Associate ALL GREAT!!Cons:N/AReviewed 22 Feb. 2018

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7.6

Satellite Radio Not Complementary!Pros:Overall the car was good and clean, functioned well, and got good mileage for the trip.Cons:When they offer to throw in satellite radio, remember to ask if it costs anything! It was pitched right at the end of the spiel, as if they were doing me a favor, instead on the return receipt there was a separate line item for Sat radio that added almost 20% to the bill due to the duration of my rental. THANKS FOR THE FAVOR, GUYS! :( That part sucked b/c they didn't bother to even show me how to use it on the car, so in fact I got nothing out of it. Hummph!Reviewed 29 Jul. 2017

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10.0

Pros:From the time that I arrived to the time that I left; the process was quick. Staff are very sincere and they took care of me very well!Cons:None at the time.Reviewed 31 May 2019

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• Has the Hertz rental car policy in Oxnard changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Oxnard?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Oxnard.

• How many car rental locations does Hertz have in Oxnard?

  Hertz has 2 rental locations in Oxnard. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes