Book Dollar car rentals at Syracuse Hancock Intl Airport

Reviews

Recent reviews

Traveler rating

Excellent

13

Good

4

Okay

5

Mediocre

8

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car was cleanfriendly staff

get the carcustomer service

car i reservedgreat price

rented the carpick up and drop

10.0

Cons:It reeked of cigarettesReviewed 2 May 2021

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2.0

Pros:Nothing!Cons:There was a huge line at the counter, and a long wait to pick up my car. I was supposed to get a full size car but the only car they had left was a compact. Awful experience!Reviewed 20 Mar. 2021

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4.0

Pros:Staff was nice. However they helped as little as possible, but over all the experience was. Okay.Cons:The vehicle had a sticker on the door saying it was cleaned. A baby sock was found in the back hatch area, which should have been easily found if cleaned. The worst part was a strong odor coming from the driver side back seat. Terrible smell, I drove straight from NY to Fl. When I got home my wife told me it smelled like baby vomit or spilt formula.Reviewed 20 Mar. 2021

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2.0

Pros:Not friendly, didn’t have my car, I’m gonna write a horrible Yelp reviewCons:Literally anything. You did nothing rightReviewed 8 Feb. 2021

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4.0

Pros:Staff members. Girl that had to downgrade me from an SUV to a full size vehicle was just doing her job.Cons:Don't use a debit card unless you only want a maximum of a full size car. I requested an SUV because I had to travel and the weather got pretty bad. I had to downgrade to the Maxima and the handling was terrible. I understand there's rules but my debit card has more cash on it than most credit cards. They could have done a larger deposit or something to secure the vehicle I requested. I needed the vehicle so I couldn't cancel or change things.Reviewed 28 Jan. 2021

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2.8

Cons:Car didn’t have brake.very dangerous to driveReviewed 21 Nov. 2020

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8.4

Cons:Drop off instructions could have been posted to be more clearReviewed 29 Sep. 2020

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2.0

Pros:The staff said I could get reimbursed for any expenses beyond my original reservation with Dollar if I was able to obtain a car from another company. They gave me the contact info for their manager.Cons:They had no cars. I was depending on picking up a vehicle to travel for business and when I arrived, they had nothing left despite my reservation.Reviewed 7 Jul. 2020

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8.0

Pros:Easy access to rental car desk and carReviewed 25 Jan. 2020

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9.6

Pros:Counter staff was very friendly and helpful!Reviewed 22 Jan. 2020

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4.8

Cons:Agent at the counter was excellent. However, I found it extremely difficult and time consuming to communicate over the phone. I must have been on for over a half hour. In my opinion it is terrible customer service when you go into the world of press 1 for this and press whatever for that. I tried to hit 0 to get an operator and it was impossible. Also, was transferred twice and couldn’t seem to find the right department. It would be much easier if you could talk to a human from the start.Reviewed 28 Dec. 2019

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2.0

Cons:Everything..they weren't there and stranded my parents at midnightReviewed 4 Nov. 2019

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• What is the most popular rental car from Dollar at Syracuse Hancock Intl Airport?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar at Syracuse Hancock Intl Airport.

• Where can I find Dollar car rentals at Syracuse Hancock Intl Airport?

  1000 Col Eileen Collins Blvd is the closest Dollar rental location to Syracuse Hancock Intl Airport. The telephone number for this location is +1 866 434 2226.

• Does Dollar offer shuttle or airport pick-up services from Syracuse Hancock Intl Airport (SYR)?

  Yes