Book Dollar car rentals at Syracuse Hancock Airport

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Traveler rating

Excellent

13

Good

4

Okay

5

Mediocre

8

Poor

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car was cleanfriendly staff

get the carcustomer service

car i reservedgreat price

rented the carpick up and drop

4.0

Pros:Staff members. Girl that had to downgrade me from an SUV to a full size vehicle was just doing her job.Cons:Don't use a debit card unless you only want a maximum of a full size car. I requested an SUV because I had to travel and the weather got pretty bad. I had to downgrade to the Maxima and the handling was terrible. I understand there's rules but my debit card has more cash on it than most credit cards. They could have done a larger deposit or something to secure the vehicle I requested. I needed the vehicle so I couldn't cancel or change things.Reviewed 28 Jan. 2021

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2.0

Pros:Not friendly, didn’t have my car, I’m gonna write a horrible Yelp reviewCons:Literally anything. You did nothing rightReviewed 8 Feb. 2021

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4.8

Cons:Agent at the counter was excellent. However, I found it extremely difficult and time consuming to communicate over the phone. I must have been on for over a half hour. In my opinion it is terrible customer service when you go into the world of press 1 for this and press whatever for that. I tried to hit 0 to get an operator and it was impossible. Also, was transferred twice and couldn’t seem to find the right department. It would be much easier if you could talk to a human from the start.Reviewed 28 Dec. 2019

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8.4

Cons:Drop off instructions could have been posted to be more clearReviewed 29 Sep. 2020

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6.0

Pros:The vehicle was in good repair and drove well.Cons:The vehicle I reserved was not available and the one that I was provided as a replacement was smaller and less comfortable for my family. I also discovered a croissant in a plastic container and a lighter underneath the drivers seat. Otherwise the vehicle seemed to be clean.Reviewed 30 Jul. 2018

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10.0

Great transactionPros:No issues. Flawless transactionCons:No issuesReviewed 29 Apr. 2016

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8.0

Pros:Quick drop offReviewed 11 Oct. 2018

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10.0

I love dollarPros:They are so niceCons:NothingReviewed 16 Jun. 2018

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6.8

Upselling CautionPros:Clean carCons:Know what you want before getting to the counter as they will try to up sell you on everything from a bigger car to insurances, GPS, Gasoline and phone chargers. If you prepaid the Alliance insurance, they will push hard to get you to cancel (they have the phone number handy) that and take theirs. “Ours is a better deal, Alliance will still impact your car insurance, all we need is a police report”. Don’t know if that is true or not so be prepared, do your homework and stick to your guns.Reviewed 21 Dec. 2017

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6.0

Cons:Didn't have the vehicle I reserved. I reserved a 15 passenger van, but when I went to pick up, they were only going to give me a 10 passenger. Didn't give me a discount for the upgrade, which I thought my reserved price should have been honored. Ended up paying over $100.00 more than I expected.Reviewed 28 Sep. 2016

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2.0

Pros:The staff said I could get reimbursed for any expenses beyond my original reservation with Dollar if I was able to obtain a car from another company. They gave me the contact info for their manager.Cons:They had no cars. I was depending on picking up a vehicle to travel for business and when I arrived, they had nothing left despite my reservation.Reviewed 7 Jul. 2020

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2.8

Cons:Car didn’t have brake.very dangerous to driveReviewed 21 Nov. 2020

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• How much does it cost to rent a car from Dollar at Syracuse Hancock Airport?

  On average a rental car from Dollar at Syracuse Hancock Airport costs C$ 44 per day.

• What is the most popular rental car from Dollar at Syracuse Hancock Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Dollar at Syracuse Hancock Airport.

• Where can I find Dollar car rentals at Syracuse Hancock Airport?

  1000 Col Eileen Collins Blvd is the closest Dollar rental location to Syracuse Hancock Airport. The telephone number for this location is +1 866 434 2226.

• Does Dollar offer shuttle or airport pick-up services from Syracuse Hancock Airport (SYR)?

  Yes