Book Payless car rentals at Syracuse Hancock Intl Airport

Reviews

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

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Poor

2

2.0

The SUV was quite comfortable but was filthy when we picked it up. Originally I thought I requested a small SUV but when I got to the counter I was told otherwise. He offered an upgrade for the infinity SUV so I agreed. After paying and picking up the vehicle it was noted to be filthy and smelled strongly of cigarette smoke. To the point it made us nauseated. I am on chemotherapy and we also had a 5 year old with us. Me being on chemo made the smoke sensitivity worse. We were in a tight deadline after we picked it up to get to our destination so I couldn’t exchange it. I mentioned it to the clerk in the parking garage but was told us have to go back inside the airport. As above, we didn’t have time to spare. Upon return I mentioned to the attendant in the airport, she took my name and number then assured me a manager would call. It’s been 3 days later now and no phone call. Very disappointed in this transaction and likely to never rent from Payless again. Would ultimately appreciate some sort of compensation for the filthy vehicle.Reviewed 13 Jul. 2023

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6.0

a different rate was offered online and on the phone from in person for extending the trip this means that I had to drive to the airport to book an extra day for my rentalReviewed 30 Apr. 2022

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10.0

Pick up and drop off were simple.Reviewed 2 Apr. 2022

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2.0

I’ll never try to rent a. At through your service againReviewed 28 Dec. 2021

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2.0

Pros:The staff was professional.Cons:If i got my refund because I never got to rent the car. That would be nice. They should somehow utilize there software to know if there are any cars for rent. Please help me get my refund. I got my refund from the insurance company for extra insurance but not for the carReviewed 27 Aug. 2020

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10.0

Pros:Staff in Syracuse was great, dropoff was super easy in Boston.Cons:Nothing it was amazing.Reviewed 28 Jul. 2020

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9.2

Cons:CheaperReviewed 6 Jul. 2020

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6.4

Pros:Staff was great.Cons:Car was dirty, inside & out.Reviewed 31 Mar. 2019

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6.0

Cons:Purchased insurance but never got the confirmation for insurance I had to purchase twiceReviewed 10 Dec. 2018

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2.0

Cons:Please don’t use this company. I got to the airport in Syracuse and it turns out they don’t function on saturdays. I ended up booking with Avis. I will run the other way if I ever hear of this car rental company againReviewed 1 Nov. 2018

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10.0

Got a great rate for Syracuse which is ridiculously expensivePros:Ease of booking and priceCons:Syracuse airport is torn up and extremely hard to navigate - not Kayak's fault but a really bad experience for travelers there.Reviewed 5 Sep. 2018

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6.8

Payless in SyracuseCons:Don't bother calling the pickup phone number because they will never answer. Just try to figure out where they've been moved to due the the construction in the airport! Also the EZ Pass did Not work!Reviewed 13 Aug. 2018

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More

• 7.4 /10Avis Car Rentals at SYR
• 6.5 /10Budget Car Rentals at SYR
• 5.2 /10Dollar Car Rentals at SYR

• How much does it cost to rent a car from Payless at Syracuse Hancock Intl Airport?

  On average a rental car from Payless at Syracuse Hancock Intl Airport costs C$ 74 per day.

• What is the most popular rental car from Payless at Syracuse Hancock Intl Airport?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Payless at Syracuse Hancock Intl Airport.

• Where can I find Payless car rentals at Syracuse Hancock Intl Airport?

  1000 Col Eileen Collins Blvd is the closest Payless rental location to Syracuse Hancock Intl Airport. The telephone number for this location is +1 315 455 6406.

• Does Payless offer shuttle or airport pick-up services from Syracuse Hancock Intl Airport (SYR)?

  Yes