Book Payless car rentals in Syracuse

Reviews for Payless in Syracuse

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2

Good

2

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car was cleangreat value

get the cargreat price

car availablesaid they would

friendly staffcar was dirty

car smelledcustomer service

9.2

Cons:CheaperReviewed 6 Jul. 2020

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7.6

Great price. Ok service.Pros:The women at the pick up counter in Syracuse was great.Cons:The instructions in the email had you first call a number that no one answers. I called the national number as opposed to the local one and the customer service representative did not think the Syracuse airport existed nor did he know about the instructions in the email to call the local number Car trunk had trash in it from a previous renter and the car smelled of smoke. Perhaps you have to pay extra for a non-smoking car but I was not aware. No one was at the counter for the return nor answered the phone.Reviewed 22 Mar. 2018

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2.0

Pros:The staff was professional.Cons:If i got my refund because I never got to rent the car. That would be nice. They should somehow utilize there software to know if there are any cars for rent. Please help me get my refund. I got my refund from the insurance company for extra insurance but not for the carReviewed 27 Aug. 2020

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10.0

Pros:Staff in Syracuse was great, dropoff was super easy in Boston.Cons:Nothing it was amazing.Reviewed 28 Jul. 2020

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3.2

Dirty car and smelled like stale smokePros:Pick up and delivery was easyCons:INitially the clerk tried to charge an extra 20$ and then when questioned, he made the adjustment to the original quote. INitially I thought the car smelled like stale smoke, but out the window down and it wasn't bad. The next day, when I drove further it smelled so bad it was nauseating, but I didn't have time to return the car. When night came, I realized the inside of the windshield was filthy and smeared causing considerable headlight glare. There was also a map from the previous renter and a bag of trash in the trunk. When I reported this politely to the clerk, she put a note in my reservation. I don't think she really cared. I will not use this company again.Reviewed 19 Sep. 2017

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6.4

Pros:Staff was great.Cons:Car was dirty, inside & out.Reviewed 31 Mar. 2019

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6.4

No staff at counterCons:Payless apparently has staffing problems at this site. There was no one on duty at 4 PM. Fortunately, someone from the adjacent Avis counter was able to rent me the car. Otherwise it was fine but it's not OK to have no staff on duty.Reviewed 30 Jan. 2017

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9.2

Pros:They. Upgraded us to a suv for very little extraReviewed 17 Mar. 2018

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10.0

Good all roundPros:Everything worked out for us.Reviewed 3 Feb. 2017

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10.0

Totally Customer-Oriented!Pros:service; doing best to meet my need and beyond. May and her colleague rocked!Cons:NA!Reviewed 26 Mar. 2018

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2.0

Cons:Nobody at the Payless counter. Avis staff said nobody had even come in that day. Avis saved the day and matched my rateReviewed 19 Sep. 2016

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2.0

Cons:Was not able to make a change to my reservation. Very poor.Reviewed 7 Apr. 2018

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• Has the Payless rental car policy in Syracuse changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• What is the most popular rental car from Payless in Syracuse?

  Standard (Chrysler 200 or similar) is the most frequently booked rental car type from Payless in Syracuse.

• How many car rental locations does Payless have in Syracuse?

  Payless has 1 rental location in Syracuse. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Hancock Intl airport (SYR)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Hancock Intl airport (SYR)?

  Yes