Book Enterprise Rent-A-Car car rentals in Syracuse

Reviews for Enterprise Rent-A-Car in Syracuse

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car was greatstaff was very helpful

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10.0

I rent cars at the Syracuse airport several times per year. My experience has ranged from "fine" to outright horrible. I will only rent from Enterprise from now on. I had a great experience with a very friendly clerk at check-in. A nice, clean car that doesn't smell like smoke - no small thing these days - and a friendly staff member at drop-off. I'm moving my business to Enterprise.Reviewed 10 May 2022

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1.9

I booked a car at the airport in Syracuse, just to find out that the car was never booked there but in the downtown. Which, naturally caused some issues as I had to head out for a customer dinner held in Skaneateles and then next day to our production site in Auburn. This situation caused the issues as well to Enterprise, as they had cars on the airport booked for other customers already. Eventually, we resolved the situation luckily, with loads of energy lost and nervousness around time, money and energy. Thus, I never even took over the car booked through Kayak as there was no sense for me to book the car in downtown Auburn - which was my end destination from the airport in Syracuse.Reviewed 6 Oct. 2021

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10.0

Pros:The pick up was very easy. The vehicle was clean and ready to go.Reviewed 30 Mar. 2021

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8.8

Pros:Yes I was greeted at the door for pickup and drop off, no issues, everything went smooth.Cons:The car wasn't cleaned well. The car mats were soaked with water. There were two pickles, yes pickles, wedged in between the seats. There was the smell of weed throughout the car. There was a weed spray in the door, called Blunteffects, left behind by the previous renter.Reviewed 26 Oct. 2020

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2.8

Pros:Staff said they would drop me off...I was told to be there after 2:30. I was also told they were at the Watertown airport which is not the case and the Sheriff at the airport said they get numerous customers coming there for enterprise. When I got to the right place it was 3:30 because I was at the airport for 20 minutes, on hold with local office waiting for a employee to answer for 20 minutes. When I called again a girl picked up and said I was misinformed by one of the employees and the radius of drop off is 15 miles and no one could take me to Clayton.Cons:Staff needs to know the policies. Website needs to state the radius. Staff needs to answer the phone...I have yet to get through to the Syracuse staff to dispute the bill. I got charged 173 and The Syracuse guy gave me paper work for 139Reviewed 8 Oct. 2020

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10.0

Pros:Everything was excellentReviewed 6 Sep. 2020

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6.0

Pros:YesCons:Make sure vehicle is completely ready for long distanceReviewed 3 May 2020

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10.0

Cons:It was great. They gave us a bigger vehicle and even paid for our Ride to the airport because the shuttle was not available.Reviewed 30 Jun. 2019

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7.6

Pros:Friendly staff, pick up/drop off quick and easyCons:Looked at rental prices in the AM, went to book it later in the afternoon and price/day almost doubled. Asked why and they said prices can change hourly. So if you see a good deal book it immediatelyReviewed 8 Feb. 2019

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8.4

Pros:Simple, very helpful staffCons:Insurance and liability insurance expense because my insurance co. would not cover a 12 person van.Reviewed 13 Dec. 2018

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8.0

Cons:I reserved a compact car, but they could only offer me a pickup truck or a minivan. The minivan was nice and well equipped, but I would have preferred to have the vehicle I reserved instead.Reviewed 13 Jun. 2017

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10.0

Pros:Friendly staff, quick check in and out. Car was clean. Every person I encountered made sure I was satisfied.Reviewed 3 Apr. 2017

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• Has the Enterprise Rent-A-Car rental car policy in Syracuse changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Syracuse?

  Standard (Chevrolet Equinox or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Syracuse.

• How many car rental locations does Enterprise Rent-A-Car have in Syracuse?

  Enterprise Rent-A-Car has 2 rental locations in Syracuse. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Hancock Intl airport (SYR)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Hancock Intl airport (SYR)?

  Yes