Find reviews that mention:
2.0
Staff poor. Hidden charges. First car didn’t work, second car had crash damage to passenger side. Avoid at all costsReviewed 1 Jun. 2023
review from![kayak]()
8.0
Everything was fine...Reviewed 30 May 2023
review from![kayak]()
8.0
Very difficult to find the courtesy phone the directions to get there. The shuttle was not wheelchair accessible. That was a huge problem for us as my daughter is in a wheelchair. It was difficult to get a hold of them as the phone number is Ae common voicemail took us 45 minutes to finally just phone them instead of trying to figure out how to get there. We finally had to take an Uber to get us to the company the lineup was long. The car was not that clean. Thank goodness you have a good staff working for you. As they are very friendly and accommodating, however, this company needs an overhaul. The parking lot is crowded and difficult to move around with all the cars coming in an out, and the people lining up to get cars terribly difficult situation will not ever go there again very fraudulent booking. You do not realize it is not on site until after it’s bought and by then it’s too late. !!!Reviewed 29 May 2023
review from![kayak]()
2.0
Awful and ridiculous. Will be fighting with the CC company bank and whom ever owns this company. They changed the exchange rate just because they said they could. They forced insurance we did not want or need. They would not go forward and the other option was to go try to find a different car.Reviewed 28 May 2023
review from![kayak]()
10.0
I am very satisfiedReviewed 27 May 2023
review from![kayak]()
10.0
Liz was AMAAAAAAAZINGGG. They do get busy and it’s a small team but she totally helped me out when I was in a jam and needed a last minute car rental. Mahalooooo Liz!Reviewed 27 May 2023
review from![kayak]()
10.0
Excellent, thank Economy Rent a Car for the great experience. Always will deal with youReviewed 26 May 2023
review from![kayak]()
10.0
We liked everything except the 30-min wait at the beginning. Can you hire another person or persons at the rental counter? It would be well-received by the general public.Reviewed 26 May 2023
review from![kayak]()
2.0
Had to wait about an hour to get the car. The key was difficult if not impossible to lock and unlock the car. The knob to adjust the side mirrors was broken.Reviewed 24 May 2023
review from![kayak]()
10.0
It was quick & easy pucking up & dropping off. George was very polite, pleasant & professional. This was my second time in the past 2 months renting from Economy & plan to use them again on my next visit to the Orlando area. Price was fair & car was better than my first experience. As with anything, love getting best price possible!Reviewed 23 May 2023
review from![kayak]()
2.0
Bad service so disappointedReviewed 23 May 2023
review from![kayak]()
10.0
Very prompt service and a brand new car, clean and economic.Reviewed 23 May 2023
review from![kayak]()