8.0
Pick up was very easy ,staff great. Drop off was easy, my only concern was the parking area not well lit. As a single female with drop off at 4am I would have felt safer with better lighting and security patrol in the area.Reviewed 6 Aug. 2023
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10.0
Cars should be cleaner if possible - window glass is often dirty.Reviewed 22 Mar. 2023
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8.8
Pros:I liked the roominess of the vehicle. The ability to connect my Android device to the HUD via bluetooth or USB was very helpful.Cons:I don't love the RAV4's Ecoboost(?) feature. It felt like the car stalled at every stoplight, and the gas pedal wasn't very responsive then would jump after pressing hard.Reviewed 18 Jun. 2020
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9.2
Cons:The poetry garage drop of could be better signed. Should tell you to grab a ticket and you won't be charged. It was too confusing.Reviewed 8 Jun. 2020
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10.0
Pros:Very nice efficient staff on both ends.Cons:NothingReviewed 7 Apr. 2020
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7.2
Pros:Rented car through kayak and had a check box for insurance. But turned out that the insurance was not through the car rental co. Not some 3rd partyCons:I will be careful now and add the Insurace At the company site. Don’t fall for this.Reviewed 13 Aug. 2019
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10.0
Pros:Great staff. Excellent facility.Cons:Provide guidance for forming line at service counter: signs, ropes, floor marking, etc.Reviewed 25 Jun. 2019
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10.0
Pros:The staff was very helpful and friendly at pick up and return. The car was very clean and, because the staff had recommended a slightly larger car due to the bad weather, safe.Cons:I have nothing negative to say.Reviewed 3 Feb. 2019
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10.0
Pros:Easy, friendly service, no hassle, good selection,Reviewed 8 Nov. 2018
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10.0
With Ease rentalPros:Ease of maming reservation, ease of picking car upCons:I didnt want the car insurance after I made reservation. and was kind of a hassle to cancel...nothing to do with the car rental place though..Reviewed 11 Feb. 2018
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10.0
Pros:Agent was extremely friendly and helpful.Reviewed 18 Jan. 2018
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10.0
Nice & Easy IIPros:Same as in Milwaukee - very attentive and quick. Pleasant and professional.Cons:Again, nothing recommended for changing. All went better than expected and better than with previous car rentals at other providers. Thank YOU. I'll be back.Reviewed 8 Jan. 2018
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