10.0
Everyone was friendly and helpful, they upgraded us to an suv free of charge since they didn’t have our reserved car which worked out well for the long drive in adverse weather conditions. Overall very happy experience!Reviewed 24 Nov. 2021
review from![kayak]()
1.9
The hertz in Appleton is closed and we didn’t find out until the day before our travelReviewed 13 Sep. 2021
review from![kayak]()
1.9
Hertz location was permanently closed when I arrived for pickup! Received no communication from Hertz or Kayak that location had closed. Paid in full when booked and was not able to get another vehicle from any other car rental service.Reviewed 1 Sep. 2021
review from![kayak]()
1.9
The agency was permanently closed with no prior notification!! Left stranded.Reviewed 23 Aug. 2021
review from![kayak]()
10.0
Pros:Transaction was quick and painless.Cons:No suggestions.Reviewed 8 May 2021
review from![kayak]()
8.0
Cons:Great gas mileage, but Kia Rio handles poorly in windy weather. Aerodynamics need improvement!Reviewed 23 Mar. 2021
review from![kayak]()
10.0
Pros:Perfect. Quick clean and good customer service. Always like working with Hertz.Reviewed 22 Oct. 2019
review from![kayak]()
10.0
Pros:Very nice staff. When I landed it was fast and perfect. I was nervous using a keyless fob on the edge I rented but the fellow at the desk... it was his third week and he was a delight! Said don’t worry! I can walk out and give you a quick lesson if you feel uncomfortable. No need for extra help and his instructions were clear and helpful. Will rent again in Appleton for our sons wedding in February 2020. Thanks very muchReviewed 22 Oct. 2019
review from![kayak]()
7.2
Pros:Staff was great, pickup and drop off was easy, car was fine except some gum and contact lense cases in the middle of the front seats on the floor.Cons:Know what type of insurance your credit cards have, what you bought online from priceline or wherever, and make sure that they don't overlap your coverage at the front counter. The insurance ends up costing as much as the car.Reviewed 3 Aug. 2019
review from![kayak]()
7.6
Pros:Pick-up and drop-off went very smoothly, the staff was very friendly and helpful.Reviewed 11 Mar. 2019
review from![kayak]()
10.0
As stated no issuesPros:Car was ready and all costs were correctReviewed 31 Mar. 2018
review from![kayak]()
10.0
Excellent Customer Service at Appleton International!Pros:Nancy with Hertz was such a great person to work with! She was friendly, knowledgeable, great personality and helped us out in so many ways!Reviewed 4 Jun. 2017
review from![kayak]()