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6.0
The pick up process took a long time. There seemed to only be one person out of the 3-4 working that could get the keys for my car. Drop off was fine. The car also felt old and I was worried about breaking down on the way to Vegas with the hills and heat. I didn’t breakdown but usually cars I’ve rented at other companies the cars were newer or felt newer at least.Reviewed 2 May 2023
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10.0
Staff was friendly and helpful. They did not have the truck that I reserved but offered me an upgrade for the same price.Reviewed 23 Apr. 2023
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7.9
Watch the signs in Carlsbad several locations closed and they do not tell you when you rent. All locations have been centralized to one in CarlsbadReviewed 10 Aug. 2021
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10.0
Cons:Everything was goodReviewed 26 Jan. 2021
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6.8
Pros:Car was very fun!Cons:The price for insurance was not clear and I overpaid for this.Reviewed 2 Sep. 2020
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10.0
Pros:Staff friendly and courteous. Excellent car and rates.Cons:NothingReviewed 1 Dec. 2019
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10.0
Pros:Staff was very friendly and informativeCons:I wish they had a car for use on the lot but they did drive us to the next location to pick up our car there.Reviewed 21 Oct. 2019
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10.0
Pros:Brand new vehicle and a very professional, courteous staff.Cons:Everything was fineReviewed 19 Sep. 2019
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10.0
Pros:Brandon at this location was 100% committed in making customers like myself happy. I had a small issue with the windshield wiper blade and fluid and he went above and beyond to correct this issue. People like Brandon should be recognized for their efforts.Reviewed 6 Mar. 2019
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9.6
Cons:a bit difficult to find the office, but everything worked out ok. nice to be offered a free upgrade. easy to work with. these folks.Reviewed 26 Feb. 2019
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8.0
Pros:The car was great. Nissan Altima. Good gas mileage and very smooth ride.Cons:Check in Friday night- at first the enterprise employee tried to put me in a mazda miata or an suv. That wasn't what I reserved. Fortunately they had a Nissan Altima which did work but I had to ask for it. And returning the keys on Tuesday morning the employee was late only by 6 minutes but still laReviewed 23 Jan. 2019
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10.0
YESPros:Textbook service, with personality!Cons:Can't complain, but still do. Not here, great, efficient service and bang for your buck. In n out, like a burger.Reviewed 27 Oct. 2018
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