Book Enterprise Rent-A-Car car rentals in Cologne

Reviews for Enterprise Rent-A-Car in Cologne

Recent reviews

Traveler rating

Wonderful

5

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

10.0

Karina was so helpful and courteous. She was a delight to deal with ! 5 stars.Reviewed 26 Aug. 2023

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2.0

They didn't properly explain things to me. I was charged 3X the amount they said on my card...I asssume this is for insurance but I don't know...nobody told me anything...now I have to go back to the store and speak to them in person.Reviewed 21 Aug. 2023

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10.0

Very goodReviewed 2 Aug. 2023

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10.0

The staff were very friendly and accommodating.Reviewed 16 Jul. 2023

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2.0

Very dissatisfied with the car rental experience. 1 The manager in the office wanted to cheat for money. He did wished to accept the price indicated in the order and wanted to take 2 times more. I spent almost an hour arguing with him. He was just downright rude. 2. The car was not served to me. I had to seach it myself in the parking. 3. Only 3/4 tank of diesel was filled. I was not explained the technical data of the car, such as the capacity of the gas tank and what kind of consumption for km. So, because of this, I returned the car with a full tank and lost about 25 euros on it. Apparently, this is also a trick to deceive. 4. Until now, the deposit taken from me on the card has not been returned to me.Reviewed 30 Jan. 2023

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2.0

I was given a reservation number for an automatic car. They had no cars except one manual transmission car which I can not drive.Reviewed 3 Nov. 2022

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4.0

Check out process was lengthy and receipt for the rental not provided after a week.Reviewed 14 Aug. 2022

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10.0

many thanksReviewed 16 Jun. 2022

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2.0

They didn’t give a car to me.What a shame!Reviewed 26 May 2022

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8.0

Professional service however quite slow and took a long time when it should have had to; especially for pick up which took at least 30 minutes.Reviewed 16 May 2022

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10.0

Car (Peugeot 2008 GT line) was in just 36000 kms driven. So, it was fairly new, comfortable and with GPS we were able to find out places very easily.Reviewed 4 May 2022

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10.0

Pros:Everything was perfect.Cons:nothingReviewed 23 Jul. 2019

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• Has the Enterprise Rent-A-Car rental car policy in Cologne changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Cologne?

  Intermediate (Opel Insignia Sports Tourer or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Cologne.

• How many car rental locations does Enterprise Rent-A-Car have in Cologne?

  Enterprise Rent-A-Car has 9 rental locations in Cologne. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Köln/Bonn airport (CGN)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Köln/Bonn airport (CGN)?

  Yes