Guest Reviews
Overall Rating
8.5
Excellent
Based on 12,826 reviews
Cleanliness
9.0
Comfort
8.6
Pickup/Dropoff
8.4
Value for money
8.6
Enterprise car rental prices in Cologne
| Standard | C$38/day | |
| Van | C$72/day | |
| Box truck | C$39/day |
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
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picked up the car
drop the car
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10.0
Pros: Everything was perfect.
Cons: nothing
review from
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8.4
Pros: The staff were nice and helpful, pickup and drop-off went smoothly
Cons: The fuel policy was same-to-same, which is much less convenient than full-to-full
review from
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8.4
Pros: Staff were helpful and turnaround time was quick, we were glad it was open on Sunday!!
review from
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10.0
Cons: I had a situation that i'm not happy about. The wind screen had a small crack on the driver side and the crack got bigger every day. I had to pay 400€ for the damage and is not right. How many people look at the wind screen when they rent a vehicle. Can you come back to me with a solution? Thank you
review from
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10.0
All perfectly handled
Pros: The staff was professional and the entire process of car hire was an excellent experience. Its a true value for money. So impressed!!!
Cons: None except the excgange rate difference.
review from
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6.4
Feeling slightly unwelcome
Pros: Efficient staff, and a swift process to return, and the requested taxi arrived quite speedily.
Cons: Someone literally parked their car smack in the center of the two available spaces as we were driving into the lot to drop off the car. We had to park temporarily blocking another vehicle in until they moved again. The office itself was chill and bare, with no real place to wait.
review from
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10.0
Premium location, affordable price
Pros: The car was new and in really good shape, very clean and with many options.
Cons: The fact that i had to find by myself the car. A person to conduct you at the car would be nice.
review from
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8.4
Everything was fine . Nice small run a round car
Pros: Lady at the desk was looking lovely and look after me after a small problem . Pity I can't remember her name
Cons: Everything thing I wanted few 3 days . Thank you
review from
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6.8
Could have been better
Pros: They gave me a refund for the GPS issue.
Cons: GPS was not working. They charged a 250 euro deposit eve though I paid through credit card. The car was not in good shape.
review from
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2.0
Horrible service
Cons: The jeep had an issue with the "start and stop" and after driving it, it would randomly slow down. I would have to restart the car to get it working again. I contacted Enterprise immediately when I had the problem and they sent a mechanic. Instead of towing the car, he made me drive the jeep and follow him to a garage. The mechanic left when we arrived at the garage. When I entered the garage and explained my issue, the garage said that they do not service jeeps and cannot help me. I had no choice but to drive back to my hotel. I called enterprise when I returned to the hotel, explaining my situation and they did nothing to continue to resolve the situation. I was forced to drive the malfuncrioning and potentially dangerous vehicle.
review from
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10.0
Pros: Everything was perfect.
Cons: nothing
review from
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10.0
Cons: I had a situation that i'm not happy about. The wind screen had a small crack on the driver side and the crack got bigger every day. I had to pay 400€ for the damage and is not right. How many people look at the wind screen when they rent a vehicle. Can you come back to me with a solution? Thank you
review from
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10.0
All perfectly handled
Pros: The staff was professional and the entire process of car hire was an excellent experience. Its a true value for money. So impressed!!!
Cons: None except the excgange rate difference.
review from
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10.0
Premium location, affordable price
Pros: The car was new and in really good shape, very clean and with many options.
Cons: The fact that i had to find by myself the car. A person to conduct you at the car would be nice.
review from
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8.4
Pros: The staff were nice and helpful, pickup and drop-off went smoothly
Cons: The fuel policy was same-to-same, which is much less convenient than full-to-full
review from
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8.4
Pros: Staff were helpful and turnaround time was quick, we were glad it was open on Sunday!!
review from
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8.4
Everything was fine . Nice small run a round car
Pros: Lady at the desk was looking lovely and look after me after a small problem . Pity I can't remember her name
Cons: Everything thing I wanted few 3 days . Thank you
review from
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6.8
Could have been better
Pros: They gave me a refund for the GPS issue.
Cons: GPS was not working. They charged a 250 euro deposit eve though I paid through credit card. The car was not in good shape.
review from
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6.4
Feeling slightly unwelcome
Pros: Efficient staff, and a swift process to return, and the requested taxi arrived quite speedily.
Cons: Someone literally parked their car smack in the center of the two available spaces as we were driving into the lot to drop off the car. We had to park temporarily blocking another vehicle in until they moved again. The office itself was chill and bare, with no real place to wait.
review from
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2.0
Horrible service
Cons: The jeep had an issue with the "start and stop" and after driving it, it would randomly slow down. I would have to restart the car to get it working again. I contacted Enterprise immediately when I had the problem and they sent a mechanic. Instead of towing the car, he made me drive the jeep and follow him to a garage. The mechanic left when we arrived at the garage. When I entered the garage and explained my issue, the garage said that they do not service jeeps and cannot help me. I had no choice but to drive back to my hotel. I called enterprise when I returned to the hotel, explaining my situation and they did nothing to continue to resolve the situation. I was forced to drive the malfuncrioning and potentially dangerous vehicle.
review from
Other suppliers in Cologne scored
Where can I find Enterprise car rentals in Cologne?
Düsseldorfer Strasse 215, Enterprise car rentals
Address
Düsseldorfer Strasse 215Phone
+49 221 968 500Top Tips For Renting a Car from Enterprise in Cologne
- Book your rental car from Cologne in Enterprise at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars from Enterprise in Cologne are around 60% cheaper than other car types, on average
FAQs About Renting a Car From Enterprise in Cologne
What is the most popular rental car from Enterprise in Cologne?
Intermediate (Mercedes-Benz A-Class or similar) is the most frequently booked rental car type from Enterprise in Cologne.
How many car rental locations does Enterprise have in Cologne?
Enterprise has 7 rental locations in Cologne. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Köln/Bonn Airport (CGN)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Köln/Bonn Airport (CGN)?
Yes
