10.0
Enterprise team was extremely professional, especially Natalia who explained everything so patiently and in detail. Amazing team, amazing service and exceptionally high level of reliability of cars.Reviewed 26 Aug. 2023
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10.0
The staff was exceptional, making arrangements for my return to the airport by cab, having my rental ready ahead of time, and by being extremely efficient at the front desk.Reviewed 10 Jun. 2023
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5.6
Being charged 1400£ for the tiniest tire tread tearPros:Comfortable new car that was reliable. But...Cons:Upon return they point out a tiny tear in the drivers side tire. I'm talking 1cm deep and 3cm wide, in the tread (not side wall). Was told it would be a discussion but by the time I got off my flight home I had been charged $2000CAD and was only left a 30 second voicemail. Unbelievable.Reviewed 14 Jul. 2017
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8.4
Debit card use challengesCons:When you use a debit card you have to provide two recent utility bills or other prrof of address. That can be challenging for someone from abroad. Was resolved through use of internet and electronic bills, but caused a delay.Reviewed 8 Jul. 2016
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