Book Enterprise car rentals in Glendale

Reviews for Enterprise in Glendale

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Excellent

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get the cargreat service

staff was very helpfulpick up and drop

airport locationgreat customer

car availablecustomer service

car was greatgreat experience

4.4

Pros:Nothing special.Cons:Need better service. Just an average rental place.Reviewed 17 Apr. 2020

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8.0

Pros:Staff was friendly and helpful.Cons:Vehicle interior was very dirtyReviewed 11 May 2021

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4.0

Awful ServicePros:The only positive was location and hours.Cons:Really bad attitude and service from the woman managing the place. She refused to rent to me because my drivers license photo was a bit faded. My license was valid but since I've been overseas in the military for 10 years I had not been able to update my photo. She then took a photo of my license with her phone and sent to her boss who also denied me as well. I'm sure her phone camera made it even lighter. All of this despite the fact I rent from other Enterprise offices all the time and they had all of my information on their database. Funny thing is I planned to rent for a month and spend nearly $1000. They seem to forget they're in business to make money. My friend told me I should not have identified myself as a retired military veteran there as the locals are not fond of vets including the manager he knew about from others.Reviewed 5 Jun. 2016

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2.0

Reserved car - wasn't at location when I arrivedCons:Was told "sorry, we don't have the car" with zero attempt to figure out a viable solution. We needed a 7 person vehicle and weren't offered any sort of consolation or assistance in finding a suitable vehicle. Absolutely done with Enterprise on every level.Reviewed 24 Jul. 2017

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10.0

Pros:Great drop off experienceReviewed 3 Jul. 2018

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10.0

Experience with enterprisePros:Car was very nice oneCons:Waiting time 30 min Car was dirty and I take to car wash Drop off was 30 min alsoReviewed 21 Aug. 2018

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2.0

Cons:They are trying to overcharge me by doubleReviewed 4 May 2016

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8.8

Pros:car drove beautifully, very comfortable, good on gasCons:Salesperson tried to upsale everything. Became so annoying, delayed the pick-up, that I would not use that location againReviewed 1 May 2016

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2.0

Pros:Staff were friendlyCons:Don’t bother with buying insurance in advance as Enterprise won’t accept it. The location you’re sent to is wrong and the new location is a couple of blocks away. I rejected 3 vehicles and accepted the last only because I had to pick up family from the airport and was in a rush. Never againReviewed 20 Feb. 2019

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9.2

Pros:They checked us out and back in efficiently. The vehicle worked well. Staff were friendly.Cons:Nothing. All good.Reviewed 23 Dec. 2019

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10.0

Pros:The staff was incredibly friendly and helpful, and patient! Excellent customer serviceCons:Nothing that I noticed! They were wonderfulReviewed 23 Jan. 2019

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2.0

Pros:Nothing couldn't get the car the place was closed .Cons:Never received an email confirmation no reminders and did not know about the location hours so I got there 20 minutes after and couldn't get the carReviewed 22 Dec. 2016

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More

• 7.0 /10Budget Car Rentals at Glendale
• 5.9 /10Hertz Car Rentals at Glendale

• Has the Enterprise rental car policy in Glendale changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• What is the most popular rental car from Enterprise in Glendale?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Glendale.

• How many car rental locations does Enterprise have in Glendale?

  Enterprise has 3 rental locations in Glendale. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Los Angeles airport (LAX)?

  No (According to our data)

• Does Enterprise offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes