Book Hertz car rentals in Glendale

Reviews for Hertz in Glendale

Recent reviews

Traveler rating

Wonderful

1

Very good

2

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

1

6.0

They Havnt gave my 206 deposit back and taking a month to fight with them . Got a better idea ?Reviewed 10 Oct. 2023

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10.0

Pros:Friendly rental employees, nice car, great deal!Cons:Was not offered to prepay for gas. Other than that, everything was great!Reviewed 29 Dec. 2020

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9.2

Pros:Staff was nice. Process was quick. Car was good. I was 15 minutes late dropping off my car. They gave me a chance to fill the gas and bring it back with no extra charge. I really appreciate that.Cons:Wish the car is a little extra clean. It wasn’t bad. I wore gloves just to be extra cautious.Reviewed 22 Oct. 2020

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2.0

Pros:I arrived a few minutes before the time for which I had made my reservation. I waited outside because of Covid regulations, but an employee definitely saw me waiting. A few minutes later, at noon, the staff walked out, locked the door, told me they were closed and that I was too late. They were dismissive and very rude. They seemed to find my situation funny. I ended up walking to another car rental company. After two or three phone calls over a couple of days, and quite some time on hold, I was able to get my money refunded by Hertz. The customer service people I spoke to on the phone were generally helpful and polite.Cons:The reservation app shouldn’t allow people to make reservations close to closing time. I didn’t know, but the app should have told me to arrive earlier when I made the reservation. Employees on site should be trained to be helpful and polite. I will not use that Hertz office again, and I will not recommend it.Reviewed 18 Oct. 2020

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2.0

Pros:nothingCons:Maybe you could have provided the car I reserved instead of me waking up at 5 in the morning, driving to the airport, waiting in line, and your employee saying "Uh, sorry, we don't have your car".Reviewed 23 Sep. 2020

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2.0

Pros:NothingCons:Maybe they could have actually had the car I reservedReviewed 16 Sep. 2020

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6.0

Cons:I got stuck on a super highway and the car's spare was missing a part. It was the most scary experience with a kid.Reviewed 21 Jul. 2020

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9.6

Pros:Quick in & out. Nice staff.Cons:Cleaner windows on insideReviewed 6 Sep. 2019

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9.6

Use Hertz, not CarrentalsPros:Hertz was great. It's small, but they all teamed up to get us moving when things were slow.Cons:Carrentals is terrible. You cannot change a thing, ever. If you pay less at Hertz for some reason, Carrentals will not reimburse you. Good luck getting any response from them ever. Use Hertz directly.Reviewed 3 Jan. 2018

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5.2

Pros:CarCons:Time wastedReviewed 27 Jun. 2017

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9.2

Overall very good, experience I would recommendPros:Navigation System, quick in and out process Blu tooth optionsCons:Some minor malfunctions of the trunk of the carReviewed 21 Jun. 2017

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4.0

Cons:Pick up from airport was slow. Lines at the counter was very long with only 3 available staff. We got to car rental at 11pm and left 1:30 am. Not a pleasant experienceReviewed 29 Jan. 2017

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More

• 7.4 /10Enterprise Rent-A-Car Car Rentals at Glendale
• 5.7 /10Budget Car Rentals at Glendale

• What is the most popular rental car from Hertz in Glendale?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Glendale.

• How many car rental locations does Hertz have in Glendale?

  Hertz has 1 rental location in Glendale. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes