Book Hertz car rentals in Glendale

Reviews for Hertz in Glendale

Recent reviews

Traveler rating

Wonderful

3

Very good

1

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

4

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car availablefriendly staff

car was cleancustomer service

pick up the cargreat experience

rented a car

10.0

Polite and smooth transactionReviewed 24 Jun. 2022

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8.0

I had a good experience. One small point was that the mileage at the time of pickup was listed wrong on the final receipt. I had just driven about a couple hundred miles but it was listed more than a thousand. I think the previous client must not have been registered.Reviewed 26 Apr. 2022

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7.9

pick up was fast ,price was not right cars can be clean and sanitize betterReviewed 27 Aug. 2021

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1.9

Worst experience ever. They didn’t have the car. And we were moving. They contacted me by text the day before I was supposed to pick it up. I will never use hertz again. Then they couldn’t refund my money and kayak didn’t either. So I had to use discover to dispute it. Horrible experienceReviewed 12 Aug. 2021

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10.0

Pros:Friendly rental employees, nice car, great deal!Cons:Was not offered to prepay for gas. Other than that, everything was great!Reviewed 29 Dec. 2020

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9.2

Pros:Staff was nice. Process was quick. Car was good. I was 15 minutes late dropping off my car. They gave me a chance to fill the gas and bring it back with no extra charge. I really appreciate that.Cons:Wish the car is a little extra clean. It wasn’t bad. I wore gloves just to be extra cautious.Reviewed 22 Oct. 2020

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2.0

Pros:I arrived a few minutes before the time for which I had made my reservation. I waited outside because of Covid regulations, but an employee definitely saw me waiting. A few minutes later, at noon, the staff walked out, locked the door, told me they were closed and that I was too late. They were dismissive and very rude. They seemed to find my situation funny. I ended up walking to another car rental company. After two or three phone calls over a couple of days, and quite some time on hold, I was able to get my money refunded by Hertz. The customer service people I spoke to on the phone were generally helpful and polite.Cons:The reservation app shouldn’t allow people to make reservations close to closing time. I didn’t know, but the app should have told me to arrive earlier when I made the reservation. Employees on site should be trained to be helpful and polite. I will not use that Hertz office again, and I will not recommend it.Reviewed 18 Oct. 2020

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2.0

Pros:nothingCons:Maybe you could have provided the car I reserved instead of me waking up at 5 in the morning, driving to the airport, waiting in line, and your employee saying "Uh, sorry, we don't have your car".Reviewed 23 Sep. 2020

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2.0

Pros:NothingCons:Maybe they could have actually had the car I reservedReviewed 16 Sep. 2020

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6.0

Cons:I got stuck on a super highway and the car's spare was missing a part. It was the most scary experience with a kid.Reviewed 21 Jul. 2020

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9.6

Pros:Quick in & out. Nice staff.Cons:Cleaner windows on insideReviewed 6 Sep. 2019

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9.6

Use Hertz, not CarrentalsPros:Hertz was great. It's small, but they all teamed up to get us moving when things were slow.Cons:Carrentals is terrible. You cannot change a thing, ever. If you pay less at Hertz for some reason, Carrentals will not reimburse you. Good luck getting any response from them ever. Use Hertz directly.Reviewed 3 Jan. 2018

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• 6.9 /10Enterprise Rent-A-Car Car Rentals at Glendale
• 6.3 /10Budget Car Rentals at Glendale

• Has the Hertz rental car policy in Glendale changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Glendale?

  Full-size (Class Full-size Van or similar) is the most frequently booked rental car type from Hertz in Glendale.

• How many car rental locations does Hertz have in Glendale?

  Hertz has 1 rental location in Glendale. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes