Find reviews that mention:
2.0
Site let me reserve and pay for a car but then they had none. In fact, they told me that they had 80 new reservations when they arrived that morning and only 10 cars to rent so 70 people were left out in the cold.Reviewed 1 Aug. 2022
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10.0
The guys at enterprise were great. The computer went down when I went to check in which added a few minutes but wasn’t bad. The insurance through the website is not the same insurance as at the rental place also there is a $300 deposit which is affordableReviewed 8 May 2022
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7.9
Kayak needs to better coordinate with Enterprise: I used Kayak’s web page to book an Enterprise car for local pickup of rental car at Englewood Enterprise location. However, after completing my booking online with kayak, I received a call from Englewood Enterprise location saying they didn’t have have cars available until two days after my booked pickup time. I then called Enterprise’s national number, and fortunately was able to transfer my booking to the distant DIA location to pick up the car on the day I had booked it. Kayak/Enterprise need to better coordinate websites for car availability.Reviewed 25 Aug. 2021
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10.0
Pros:Great customer serviceCons:The car could have been cleaned betterReviewed 9 Oct. 2020
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9.6
Boxer DayPros:The office was so busy and maybe understaffed but the employee that helped us was working so hard and doing his best to help everyone even though we were all getting grumpy because it was taking longer than we hoped.Reviewed 2 Jan. 2019
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8.4
Pros:The car was fine. We had good service from John Froehm (spelling may be wrong) at the airport enterprise after we ended up at a rental location that wasnt' anywhere near where we wanted to be. We were thankful that there was another car that they were able to give us at the location that we wanted. John was very helpful.Cons:Kayak did not seem to be upfront about the fact that the car we ordered was not anywhere near the airport. This almost became a problem for us but the airport rental place was able to work with us and help us out.Reviewed 27 Jan. 2017
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2.0
Pros:Attempt to apprase me after thier mistake.Cons:The fact I requested a specific type of vehicle and they attempted to offer me 2 lower tier vehicles. Vehicle needed serious maintenance and placed my group in danger traveling through slick, snowy, mountain conditionsReviewed 17 Jan. 2017
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7.6
Friendly, helpful service, not the best carPros:As usual, the staff at Enterprise friendly and helpful and it took very little time to get my carCons:The Mitsubishi we rented had terrible pick up and and ran very rough.Reviewed 3 Jan. 2017
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10.0
Great jobPros:The gentlemen who checked me in and out did an excellent job.Cons:All goodReviewed 15 Nov. 2016
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8.0
Pros:They upgraded our car for the same price as we had a lot of equipment to take. Staff in Englewood were friendly.Cons:We went on a two week road trip so did have to get an oil change on the way,Reviewed 22 Sep. 2016
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