Book Enterprise Rent-A-Car car rentals in Katy

Reviews for Enterprise Rent-A-Car in Katy

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

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Fair

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Mediocre

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Poor

1

2.0

Pros:NO !Cons:I made the reservation for a car , I was assured it was there , and if I had'nt called to make a time change for pickup I would not have known there was no vehicle available . I passed on two sure oppurtunitys and that's what I got ! I was also told that someone would call me back and that never happened ! I drove to Enterprise location the next morning and got zero results . I then called Enterprise Corporate office and they wanted to make me a reservation for the following Monday ! The lady there assured me a district manager would contact me and that never happened ! Todaybis 3/10/21 and I still have not heard a word from Enterprise !!!To Enterprise : I will walk before I rent from you again !Reviewed 10 Mar. 2021

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10.0

Pros:The pick up process was so easy and fast.Cons:Nothing all was perfect!Reviewed 18 Sep. 2020

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2.0

Cons:Perhaps informing car rental policy Prior to making reservation. A major credit card is needed. Without one, a debit card will not suffice. I was told when picking the car up, credit card with debit symbol is not accepted. No help either as you're spoken to as if you are a thief. No kindness given looking at you as well tone of voice so direct you’re spoken to with disrespect. The worst experience ever renting a car!Reviewed 6 Jun. 2020

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9.6

Pros:customer Service by Xavier and a Girl I think her name was NatalieCons:Truck was basicReviewed 22 Apr. 2020

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2.0

Car NOT AVAILABLE.Pros:None.Cons:They didn't have a 4-door sedan that I reserved/needed/wanted. They could offer only a VAN or a Pickup Truck which was not suitable for my requirements. I didn't rent.Reviewed 17 Sep. 2018

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10.0

fast and great. servicePros:Fast service no hassle no hidden fees no upsell.Reviewed 19 Aug. 2018

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10.0

Free upgrade to an InfinitiPros:I booked a full size car and I get a qx30 for freeCons:Insurance was added as a whole, I did not get to choose each optionReviewed 25 Jun. 2018

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5.2

Decent car.Pros:Was good on gas.Cons:Too pricey for its size. Felt like a clown car, more of a economy car than compact.Reviewed 23 Jun. 2018

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8.0

Pros:Professional and faster.Cons:Nothing bothering me. No complain.Reviewed 5 May 2018

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7.2

ConfusionPros:Personal service at pickup was good, although I was told that I couldn't be retrieved from where I was and taken to the rental location. Earlier, I had been told that I could be picked up by a closet location, but when I called that office, they said that the woman that told me this was mistaken since they had no cars.Cons:Don't make promises you can't keep. No paperwork given.Reviewed 26 Feb. 2017

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10.0

Pros:Great customer service. Quick in and out and the car I rented was perfect for my trip.Reviewed 30 Dec. 2016

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2.0

Cons:Employees attitudeReviewed 2 Nov. 2016

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• Has the Enterprise Rent-A-Car rental car policy in Katy changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Katy?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Katy.

• How many car rental locations does Enterprise Rent-A-Car have in Katy?

  Enterprise Rent-A-Car has 5 rental locations in Katy. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes