10.0
Friendly staff and it was quite quick the whole processing on both ends.Reviewed 1 Dec. 2021
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10.0
Pros:Staff onsite was super friendly at the 30 Halawai locationCons:Little confusing when booking online. Started with a Westin location, they told me the only office that had a Jeep was the “airport” location, which turned out to be right across the street from my hotel. They did phone the location and let them know I was coming. And, my car was not there, they went and got it and I was on my wayReviewed 13 Mar. 2020
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10.0
Pros:Staff was exceptionally friendly and helpfulReviewed 22 Oct. 2019
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10.0
Pros:Very helpful and friendly staff!Cons:The hours of operation are pretty limited which is something to note ahead of time in picking up the vehicle. Could have been clearer in the booking and confirmation process.Reviewed 3 Jun. 2019
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6.8
Pros:The drop off was easy but it’s too far to get back to Lahaina Harbor so we had to get a taxi to get there.Cons:Shorter distance to and from car rental would be better. We had to get a taxi to the car rental and back.Reviewed 11 May 2019
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8.0
Pros:We had to take a taxi there as the place at the Sheraton within walking was sold out. They were very very busy but shantelle did a good job of moving us through quickly and let us return it at the rental place within walking. The key drop.box was easy to find.Cons:I understand they were busy, but they were unable to pick us up so we could get on our way so we had to pay a taxi.Reviewed 19 Jan. 2019
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9.6
Pros:Pickup at ship pier or a ride to pier would provide better customer serviceCons:No transportationReviewed 30 Mar. 2018
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3.6
We booked on line when we pick car up they double the moneyPros:Car was fine paid twice as muchCons:Had to pay an additional $110 per day over agreement pnlineReviewed 31 Jan. 2018
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8.4
Overall, a good experiencePros:The people at Enterprise are always great to work with, which is why I always try to rent from them. The location was easy to get to and it was an easy process.Cons:It was a little pricier than I would have liked.Reviewed 31 Jan. 2018
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10.0
Easy and efficientPros:The pickup as well as drop was extremely easy. We were picked up from Hotel in a Mustang convertible which was quite a nice surprise. The staff made the rental transaction very easy and simple. Drop off was painless and they deposited back to the hotel.Reviewed 23 Jan. 2018
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8.0
WindowPros:We had to clean the windshield the next day because it was so dirty!Reviewed 22 Jul. 2017
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10.0
ConvenientPros:No Hassel cancellationReviewed 18 Feb. 2017
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