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10.0
Free upgrade made my trip much more pleasant than I was expecting. It might have been the best thing about it.Reviewed 22 May 2022
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10.0
Pros:It was a typical car rental experience I just was surprised that they didn’t take debit card.Cons:It was a good little car for a few daysReviewed 23 Feb. 2021
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10.0
Pros:The staff was very knowledgeable in what they mnew.Reviewed 5 Oct. 2020
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8.0
Pros:Staff at Lubbock we're very helpful and accommodating. Vehicle was good.Reviewed 9 Jun. 2019
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2.0
Keep up with technologyPros:NothingCons:Everything. Start accepting debit cards not just only credit cardsReviewed 29 Aug. 2017
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7.2
Pros:Agent did not try to talk us into buying additional coverages and options for the car.Cons:Car had stains on interior and lots of marks on exterior. Gas tank was not completely full.Reviewed 9 Aug. 2017
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6.0
Cons:Confusion over coverage, which was accidentally charged to me, even though I rent cars often.Reviewed 5 Jan. 2017
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2.0
Car rentals should have cars on the lot for rent.Pros:Nothing about them was acceptable.Cons:They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.Reviewed 9 Dec. 2016
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6.0
Good gas mileage but dirtyPros:Awesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.Cons:Filthy seats throughout. Had multiple stains and dirt in front and back.Reviewed 30 Jul. 2016
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