10.0
The sales rep Chuck was exceptional in making sure we had a vehicle with enough space to safely and comfortably move our son into college at Yale. We drove from VA to CT without any issues! While the van I reserved wasn’t available Chuck made sure this mom had no additional worries, I am so glad he suggested this vehicle, and was so professional and kind the entire time. Great Customer Service is alive and well!Reviewed 27 Aug. 2022
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10.0
The first vehicle we got wasn't a good experience. The cruise control didn't work and the ABS light was on. However, we exchanged the vehicle with complete ease and the second vehicle was much better! Overall great customer service!Reviewed 12 Apr. 2022
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9.2
Cons:We got a car that did not have a manual with information on how to access the controls. The car honked every time we tried to use the cruise control. And it took forever to get the ad by Serius XM to go off the screen. We finally went online to find the car manual and were then able to locate and use the controls. The car worked well after that. More importantly, the people at Enterprise couldn’t have been nicer to deal with.Reviewed 15 Oct. 2019
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10.0
Pros:Yes veryReviewed 7 Jun. 2019
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4.8
Cons:The car was still dirty from previous usage (trash, cigarette butts, etc.) 1st car the maintenance required light came on so we had to delay leaving for trip in order to switch to another rental.Reviewed 10 Jun. 2018
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10.0
ExcellentPros:Fast, friendly, easy to work with, and put my family and my concerns first.Reviewed 28 Feb. 2018
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10.0
My first rentalPros:One year old car with an awesome heater Customer service and interaction was superb Told me the cons of not using their insurance didn't push me to switch great people would do againCons:no complaintsReviewed 29 Dec. 2016
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9.2
Pros:The customer service representatives were very professional and knowledgeable, and the car was amazing to drive.Cons:Car had some garbage in it from previous renter. Also, I ended up paying more for insurance than I ought to have, but that one's mostly my own fault.Reviewed 6 Dec. 2016
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