Book Hertz car rentals in Lynchburg

Reviews for Hertz in Lynchburg

Recent reviews

Traveler rating

Wonderful

3

Very good

0

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

4

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car was cleanrented a car

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pick up the carpick up and drop

2.0

Terrible customer interaction. Car was filthy. Will not rent from Hertz again.Reviewed 26 Jul. 2022

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10.0

It’s okayReviewed 12 Jun. 2022

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10.0

The staff at the hertz Lynchburg are very friendly and go above and beyond in customer service. Would definitely rent from there again.Reviewed 14 Apr. 2022

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6.0

I originally had a reservation for a Saturday, but I arrived and there was no car available for me to rent. I had to scramble to borrow a car for a few day. They did work to provide a car the following Monday so that helped a bit, but they set it up as a brand new reservation and the price per day was $60 more per day then my original reservation. I didn't realize the price had changed until I dropped it off at the end of my trip. They said they couldn't fix anything after the rental contract had ended. The whole process seemed very hap hazard and would have left me in a huge lurch if I didn't have a friend I could borrow a car from for a few days.Reviewed 23 Feb. 2022

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4.0

Our check in process took a very long time and concluded in us being given an absolutely filthy car. We had to stop at a gas station and buy cleaning supplies so we could stop feeling gross while driving to our destination. Drop off was a little frustrating because we had to pass several Hertz locations that were closed. When we called hertz to inquire about dropping off our car at one of those locations, they said the key drop box would only be available when that location was open. What’s the point? We ended up getting our drop off changed to an airport that was closer than the original drop off location in the end.Reviewed 6 Feb. 2022

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2.0

I’m being told I didn’t return the vehicle when I did - on time.Reviewed 20 Jan. 2022

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1.9

Pick Up: They gave me an older car that smelled like cigarette smoke. While I was the only customer, it felt like I was an inconvenience and they rushed the process. Drop Off: As a Hurricane Ida evacuee who was stranded with canceled flights, I chose to drive down. When I returned the rental early to Gulfport, it was returned with almost the exact gas level as it was given to me with. Being in the area of a major natural disaster, there were gas lines which made it cost and time prohibitive to fill up 1 more gallon. Hertz charged me for a full tank of gas at $10 per gallon— which I consider to be price gouging knowing the situation at hand. The representative was overwhelmed and barely acknowledged the drop off.Reviewed 4 Sep. 2021

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1.9

Horrible customer serviceReviewed 23 Jun. 2021

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10.0

Pros:The staff helped me t sync my phone since I had never done it before and all was easy after that.Cons:I had not requested this kind of car, yet I found that I was more than pleased with every aspect of it. And since I sat in that car for three days straight, driving from east coast to west coast, that is saying quite a lot.Reviewed 22 Nov. 2020

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6.0

Pros:Car was nice, clean, and comfortable.Cons:Rate at pickup was about $70 more than rate quoted. (This was quickly fixed.) Drop-off point was a Mazda Dealership - there wasn't any signage at all. I had to ask the sales guys if I was in the right place and, even after they pointed me to the right place, the only "signage" was a COVID notice on the door and a rug on the floor INSIDE the facility. When a customer is trying to return property you by a specific deadline, this additional stress is not a good thing.Reviewed 29 Jun. 2020

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9.2

Pros:Staff was wonderful, very friendly and helpful. Easy drop off and prompt refund on hold.Cons:Can’t think of anythingReviewed 24 Jun. 2019

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2.0

Pros:NothingCons:Was not able to rent because if their policy for security deposit. When reservation was cancelled my card was charged for the rental fee a second time. $350 charged to my credit for a rental that never occurredReviewed 7 May 2019

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• Has the Hertz rental car policy in Lynchburg changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Lynchburg?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Hertz in Lynchburg.

• How many car rental locations does Hertz have in Lynchburg?

  Hertz has 2 rental locations in Lynchburg. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Preston-Glenn Field airport (LYH)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Preston-Glenn Field airport (LYH)?

  Yes