10.0
It was good no issues and the customer service was excellentReviewed 18 May 2023
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2.0
Enterprise cancelled my rental ONE DAY BEFORE PICKUP. I rented the car to drive to airport and local rental office said they could not do one way rentals. Had to pay higher rates to Budget for a last minute rental. Will never do business with Enterprise again.Reviewed 6 Dec. 2021
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10.0
Great customer service!Reviewed 26 Oct. 2021
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1.9
Vehicle was dirty at pickup, staff tried to charge us for a small ding in the fender that was there when we picked up the Vehicle and kept us waiting for an hour while they ignored us at return. They had the SUV parked where it couldn't be appropriately seen during the review, under trees and up against other cars yet parked it in the sun when we brought it back. Staff kept us waiting while they had coffee, sat on the phone and took care of others that came in later. Vehicle was dirty inside when we picked it up, and didn't run well while we had it. Not a pleasant experience nor will we rent from them again. Renter beware.Reviewed 23 Jul. 2021
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3.2
Pros:They were fast. Maybe that’s because they were pulling a bait and switch. This is the first time I have ever had to write a negative review about anything, I feel if it’s not egregious then most things can be overlooked. This was egregiousCons:Everything! Customer care, value for the money and quite frankly some cars should just not be in a rental pool.Reviewed 16 Dec. 2019
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8.4
Pros:Gas mileageCons:The driver's seat was way to low,I had to use 3 pillows. The head rest pushed my head forward, way to uncomfortable for my liking, but the overall ride was very smooth & easy to drive.Reviewed 9 Oct. 2018
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5.6
ExperiencePros:Check out was easy, brand new vehicle.Cons:There’s no afterhours drop off. Expensive rate for type of car.Reviewed 3 Oct. 2017
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10.0
Pros:The Great service i recieved by the entire enterprise staffReviewed 27 Dec. 2016
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9.6
GoodPros:The friendly agentCons:The pricesof the rental nReviewed 2 May 2016
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2.0
Credit card fraudPros:Renting the car went smoothlyCons:Unfortunately I got a call from my credit card company with a suspicious charge from enterprise rent a car in New York! I rented the car in California and was never in New York. I'm very upset and disturbed that Enterprise tried to use my credit card unlawfully and commit fraud. I will never use this car company again and I will let everyone I know not to use enterprise.Reviewed 29 Mar. 2016
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10.0
Awesome ExperiencePros:Reservation process was very easy. Enterprise even upgraded the car. The price quoted online was what I paid. Pick up and drop off went smoothly and quickly.Reviewed 19 Oct. 2015
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