Book Hertz car rentals in Modesto

Reviews for Hertz in Modesto

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Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

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pick up the carrented a car

2.0

My drivers license didn’t end up being mailed to right mailing address. I wasn’t able to pick the car up because I did not have my ID.Reviewed 12 Apr. 2023

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2.0

Customer service was very bad after returning and picking up the car. 2 ladies were working and both were not friendly at all.Reviewed 14 Feb. 2022

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10.0

This was a rare (for me) pickup at a non-airport location and it was great! Much less hassle than I usually encounter at the airport. Maybe it's always this easy--it's been a long time since I rented from Hertz. Dropoff was also a breeze.Reviewed 10 Jan. 2022

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3.6

Pros:They made me wait 30 min to get my car while they cleaned it and didn’t even apologize. No one who works there appears to care about anythingCons:Having my car ready on time and not being so slow.Reviewed 13 Oct. 2020

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7.2

Cons:Explanation of insuranceReviewed 7 Jan. 2020

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6.0

Pros:When I picked up the vehicle, the lady that helped me was polite, I got a 2019 Toyota Camry, very nice car, superb and comfortable ride but the vehicle was dirty, all the windows were stained with water spots and the inside smelled like cigarette smoke. When I left the rental place I started driving on the freeway towards San Diego and had been driving for less than an hour when the maintenance light came on advising me to take it to be serviced. When I returned the car with a full tank and clean, the girl said there were cigarette ashes in ash tray and accused me of smoking inside the car. I don't smoke neither does my wife and I told her that is the way they gave me the car. She finished with the paper work and gave me the papers and told me here you go and turned around. No thank you or anything else. Not very professional. Thank youCons:The vehicle was very nice, It could have been a little cleaner, the girl behind the counter had a little bad attitude, she tried to blame me for smoking in the car. I know a couple other friends that rent cars regularly and they also complain about the service.Reviewed 12 Nov. 2019

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2.0

Pros:NOTHING!!! It was like a broken record, "We can't rent any more cars today." No one said they were sorry or made any attempt to help anyone find an alternative means of transportation.Cons:Someone could have helped me get a car. There had been an accident that knocked out the power. The ONLY WORDS anyone would say was, "We can't rent any more cars today." I asked how I was supposed to get to SFO for my flight, the reply was the same. I had less than 2hrs to make other arrangements.Reviewed 4 Sep. 2019

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2.0

Cons:I requested a refund, the days that we booked for the rental you had no rental available, I ended up not wanting the car and was still chargedReviewed 14 May 2019

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5.6

Pros:Staff friendlinessCons:Arrived on time but they didn't have a car ready. asked me to wait two hours for the car I wanted (full size) Took an alternative (Nissan rogue) which was fine but they seemed to scrutinize every little scratch with pics which took additional time and made me feel like they were preparing to find damage when I returned it. Wanted to drop it off early but there isnt a key drop box. It just didn't feel very professional. With such little cars and all of the above mentioned I don't believe I will go there again.Reviewed 2 Apr. 2019

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8.8

Cons:Explain that I could have had a ride back to the location I was staying.Reviewed 1 Apr. 2019

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6.8

Pros:The manager, David, did try accommodate for how busy they were and that my car was not ready, despite being on time for my appointment.Cons:It took 45 minutes to get my rental. There were 10 people waiting and only 2 employees. They did not have a car ready for me. After waiting even longer, they were able to find me a car. The vehicle did not have a full tank. I returned it with a full tank, but was given no credit for it.Reviewed 14 Feb. 2019

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2.0

Modesto airport hertz is TERRIBLEPros:NothingCons:Dirty cars. Dented cars. Broken seatbelts . Loud obnoxious employees more concerned with their lunches than helping customers. They screwed up the return time and place which is screwing up the bill. Never again.Reviewed 24 Nov. 2018

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• Has the Hertz rental car policy in Modesto changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Modesto?

  Economy (Mitsubishi Mirage or similar) is the most frequently booked rental car type from Hertz in Modesto.

• How many car rental locations does Hertz have in Modesto?

  Hertz has 2 rental locations in Modesto. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: San Francisco airport (SFO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes