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10.0
Everything went as smooth as can be. They didn’t have a van but we got a X-Large SUV.Reviewed 4 Jan. 2023
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8.0
Ok the Kayak reservation site, I selected the pickup time of 12:00 on a Saturday. The location closes at 12:00!! By complete luck, I saw their hours on their web site that morning and called them around 11:40. They agreed to wait for me until around 12:15. Another couple came in behind me (they also selected 12:00 pickup time), so they were lucky that I had called ahead and they benefited from my call. Otherwise the branch would have closed and pick up would not have been available until Tuesday… due to Monday being a Thanksgiving holiday. Takeaway message: The proposed pickup times on Kayak’s site are not synced with the agencies and cannot be completely trusted.Reviewed 15 Oct. 2022
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10.0
We received a brand new car. It was great as we travelled a lot with it. The GPS console wasn’t working 100% of the time. But aside from that it was great.Reviewed 23 Sep. 2022
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10.0
Honestly everything went smoothly and hassle free. Every employee we connected with was extremely kind and professional. We thoroughly enjoyed the car….and how gas friendly it was!Reviewed 21 Sep. 2022
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10.0
Very good customer service, Worked hard to make us happy and we really appreciated the ride to the airport.Reviewed 7 Sep. 2022
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10.0
It was likely the best experience I have had at a Enterprise office.Reviewed 28 Aug. 2022
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10.0
Awesome service, nice rental, great price.Reviewed 17 Aug. 2022
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10.0
All went very well. Couldn't be more pleased.Reviewed 1 Jul. 2022
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10.0
The staff in St. John's off airport were amazing. Picked us up from our hotel. Took us to the airport when we dropped off. Ishrat was particularly great.Reviewed 30 Jun. 2022
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10.0
Jake the manager is great ! The young guy who helped us check in also wonderful , and Kaitlyn who was there when we returned the car was so lovely. They made the process so easy and quick without any issues ! The car is well loved and it defiantly showed that it was a car they most usually used to explore the island but overall a wonderful experience at enterprise on kenmouth ! Great job ladies and gentlemen! When I’m back in Newfoundland I will return here !Reviewed 28 Jun. 2022
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8.0
They did not have the class of car we had reserved which had less luggage space. We received a discount. However the unconvinced far outweighed the discount. The overall experience was good but not having the car we ordered was a major disappointment which wasn’t completely remedied by the discount.Reviewed 25 Jun. 2022
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10.0
The rental process was very easy, return was simple. We rented the car with one way drop off. Pickup from St. John’s and drop off in Gander. It turns out the drive from Gander to St John’s is not that far. I would suggest do the round trip and save the one way drop off charge. Beware of pot holes in Newfoundland, many and big ones!Reviewed 14 Jun. 2022
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