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(Round-trip)
Airports
Origin
Hamilton
C$ 491
only
C$ 491
Ottawa
C$ 413
only
C$ 413
Montreal
C$ 460
only
C$ 460
Halifax
C$ 290
only
C$ 290
Toronto
C$ 370
only
C$ 370
C$ 410
only
C$ 410
Destination
St. John's
C$ 290
only
C$ 290
Thu, 12 Apr
YHZ
YYT
1h 45m
Thu, 19 Apr
YYT
YHZ
2h 00m
C$ 290
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 4 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
YQG
YTZ
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

BOS
YTZ
Good 6.3

Interior noise from plane is annoying

BOS
YTZ
Excellent 10.0

Prompt service and proximity of airport to the city. We literally walked to our hotel

YTZ
IAD
Excellent 8.3

the snack (chips) I recieved was expired and had a smell to it!

YHZ
YYT
Excellent 8.0

One free alcoholic beverage

They aren't fucking around when they give you carry on restrictions. I was within the restrictions, had a porter approved tag literally on my bag. West jet hadn't looked twice when I flew with them. Even after all of that they threatened to gate Porter it. I manager to fit it sideways under my seat fortunately. The crew were mostly great but that was a rough experience considering my flight was only a hundred and fifty and they wanted to charge me another fifty after approving my bag because they didn't think it would fit :(.

Sat, 24 Mar
YHZ
YYT
1h 47m
Tue, 27 Mar
YYT
YHZ
2h 18m
C$ 296
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 13 Jun
YYZ
YYT
4h 45m
Tue, 19 Jun
YYT
YYZ
4h 55m
C$ 370
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 60 reviews
Boarding
7.0
Comfort
6.9
Crew
7.4
Entertainment
6.5
Food
6.8
MCO
YYZ
Mediocre 2.0

Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.

PIE
YYZ
Good 7.0

I liked sitting by the Emergency exit so I had more legroom.

Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!

MZT
YVR
Good 6.0

I got to come back home! The fly was delayed due to a technical issue that required a part to be sourced. Unfortunately, the part was not available in the local shop (YVR-Vancouver) Instead they had to fly the part to be replaced from (YYZ-Toronto) The good fortune for us is that the hotel did allow us to use their facilities and enjoy their F&B all with the exception of a room to lay. They allowed pools and lounge chairs which is just as well. I am not trying to be critical but have the delayed occur while we were at the Airport-It would have been a killer way to close a vacation! Check-in agent was superb. She was very helpful and understanding and really a super star

Lack of information by local agents either by the design or just by being left in the dark. The Airport staff was not knowledgeable either they were very sympathetic and accommodating (more so than the Nexus-Local Agents) I am sure is beyond their power and is not something they have power or control over. It was bad luck! I would hate to be the incoming passengers as it meant they lost a whole afternoon.

ANU
YYZ
Okay 4.0

Staff in Antigua were friendly and helpful.

Flight delay - but I didn't get a notice before arriving to the airport. I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time. No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.

YUL
FLL
Mediocre 2.0

The price

The carry on limits. 5kg?!?

Fri, 18 May
YUL
YYT
4h 10m
Tue, 22 May
YYT
YUL
4h 51m
C$ 460
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5143 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YYZ
YYC
Excellent 8.0

I liked the fact that all the movies food and beverages were included in my Plus seat.

This was my first time booking a PLUS seat and never realized that row 2A seat sucks. Its a bulkead row seat that is by the window. This seat was worse to sit in than any other seat on the plane. This seat is located were the plane starts to curve in toward the front of the plane reducing the seat width, I have a 33" waist and it was tight. The arm wrests in this row don't come up as they stow your table, as well the leg room is only as good as a regular seat because of the bulkhead location. So FYI do not book this seat on a long flight.

LGA
YYZ
Good 7.3

Snack options...

LGW
YYZ
Okay 4.6

Crew was great cabin service was good, entertainment was good

Start loading at 10 takeoff at 11:45 late because of loading luggage. Maybe if we start loading at 11 we would not have to sit ther for so long

YWG
YYZ
Excellent 8.0

Thanks

YYZ
YOW
Mediocre 2.0

Korean air is very efficient.

We had to rent a car to get to Ottawa because West Jet had cancelled all their flights due to weather. All Air Canada flights were operating. We waited in line for 2 hours at the airport for West Jet to tell us that we needed to call them regarding a refund. We called them and were on hold for an hour and 45 minutes. Then we were told we had to call the travel agent...we on hold for 2 hours. We then called Korean air and they told us they couldn’t contact West Jet-no one knew what the value of the flight from Toronto to Ottawa was. We were only provided with a refund of $4 (for the taxes) when it cost us $280 to rent a car to get to Ottawa. I will never book a flight with West Jet again.

Tue, 13 Mar
YTZ
YYT
6h 24m
Tue, 20 Mar
YYT
YTZ
5h 05m
C$ 486
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YUL
Mediocre 2.0

Put on Turkish air landed 12 hrs late lggage still missing

EWR
YYC
Good 6.0

Entertainment and crew helped make the situation better but a 3 hour delay made my experience unpleasant.

YYZ
BOS
Excellent 9.0

The flight from Toronto to Boston is extremely short, about an hour. I don’t feel as though I can rate the food since I didn’t buy any, it just doesn’t give me an option to not rate it. It was a completely full flight. It was as comfortable as can be. It’s a smaller plane so you feel everything but the captains were good flyers.

I’m not sure if this is something I can really complain about but I wish the flight attendants would’ve spoken a bit lower. For a plane where half of the people there had missed their connecting flight and were put on a 6:30 am flight, I don’t think we wanted to hear about their detailed personal lives.

YYZ
POS
Okay 4.6

It really sad to know on a 5 and a half hour flight they only offer coffee tea or soda ☹☹ . Never knew about the changes in purchasing a meal or snack..

Should have been informed somewhere about the changes in purchasing a meal.

ICN
YYZ
Excellent 9.6

This was my first time flying Air Canada. Our flight was delayed by 4 hours because they had to deice the plane. Yes it was frustrating but I would much rather have a flight of upset passengers then risking our lives. The captains and the crew went out of their way to make sure that we were the most comfortable. They gave us food and drinks as we waited and were extremely patient. Upon arrival many passengers had missed their connecting flights, including myself. They put us on the next flight out and gave all passengers a hotel and meals for the night. I would definitely recommend Air Canada. The plane itself is also pretty spacious so don’t be afraid to fly economy.

Nothing really. They were great. I mean, definitely wished my flight wasn’t delayed. Although It wasn’t their fault that they needed to deice the plane, that’s something that should’ve been accounted for way before our flight was supposed to take off.

Sat, 2 Jun
YHZ
YYT
1h 45m
Tue, 5 Jun
YYT
YHZ
2h 00m
C$ 317
Trip: 4 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 4 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
YQG
YTZ
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

YTZ
IAD
Good 6.0

The cabin crew provided the most information out of the entire experience and were extremely friendly. I appreciate Dawn in particular. The lounge is nice when it is not so over-crowded. I appreciate some complimentary minor snacks and drinks; it certainly helped with the delay. What would normally be sufficient seating and power outlets became people tripping over each other with delayed flights.

The lounge staff were hard to find and not communicative about delays. The board only had 1 update to my departure time, which was 30 mins after the originally scheduled time, and did not update again until 25 minutes after that second time had passed. The lounge staff did not make an announcement until after that board update and even then the information was wrong. The one time I found someone to ask a question to, I was given the same information. I had no idea why there was a delay or what to expect and no way of finding out. It made coordinating next steps upon my arrival to my destination extremely difficult. The lounge is not particularly well-equipped for multiple delayed flights.

YHZ
YYT
Okay 4.6

Flight was fine.

$40 to check one bag is criminal.

YOW
YTZ
Good 6.6

I could not believe that the wine and beer were free

I did not like the landing. Too much delay and I was concerned that I might have missed my next flight to Newark

BOS
YTZ
Excellent 10.0

Prompt service and proximity of airport to the city. We literally walked to our hotel

Wed, 30 May
YHZ
YYT
1h 45m
Sat, 2 Jun
YYT
YHZ
2h 00m
C$ 324
Trip: 4 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 4 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
BOS
YTZ
Excellent 10.0

Prompt service and proximity of airport to the city. We literally walked to our hotel

YTZ
IAD
Excellent 8.3

the snack (chips) I recieved was expired and had a smell to it!

YTZ
BOS
Excellent 8.0

Arriving and calling someone to help me with the wheelchair was good. The women were so friendly and helpful. But when you're "stuck" in a chair and I arrived early, it would be nice for someone to check to see if you had to go the washroom. And I had to flag someone down to get me to the aircraft. No one came by and offered. But overall fantastic experience. I would fly porter again.

Wish their was more food on the flight. Even though it was a short one.

YHZ
YYT
Okay 4.6

Flight was fine.

$40 to check one bag is criminal.

YTZ
BOS
Excellent 10.0

The Porter Lounge is so nice

Wed, 13 Jun
YYZ
YYT
4h 45m
Tue, 19 Jun
YYT
YYZ
4h 55m
C$ 373
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 60 reviews
Boarding
7.0
Comfort
6.9
Crew
7.4
Entertainment
6.5
Food
6.8
PIE
YYZ
Good 7.0

I liked sitting by the Emergency exit so I had more legroom.

Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!

YYZ
ANU
Mediocre 3.6

Disorganized lines & boarding. Lost my baggage to due the previous issue. Planes feel very "economy" - cheap view screens, poor economy, many people couldn't fit in the seats (haven't seen that in years). Not even a cookie for a snack.

MCO
YYZ
Good 7.0

Baggage should be included in the price. You should be able to choose your seats and preboard on the internet.

YYZ
MBJ
Excellent 9.3

Great flight. Smooth and comfortable!

Entertainment system needs updating

YYZ
PUJ
Good 6.6

Direct flight, staff was courteous, priority checkin was worth it. Also the activity paid on the flight "dolphin encounter" was worh it.

Boarding delay of 50 min with no notice. We could have taken the kids to the restroom earlier, however we kept waiting as we thought that we'll board any minute. Aircraft looked dated, seats not too comfortable.

Sat, 3 Mar
YHZ
YYT
2h 04m
Sat, 10 Mar
YYT
YHZ
1h 52m
C$ 429
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 21 Jun
YYZ
YYT
3h 00m
Mon, 25 Jun
YYT
YYZ
3h 25m
C$ 405
Trip: 5 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 60 reviews
Boarding
7.0
Comfort
6.9
Crew
7.4
Entertainment
6.5
Food
6.8
PIE
YYZ
Good 7.0

I liked sitting by the Emergency exit so I had more legroom.

Did not like the small bag allowance for carry on and the fact that we were charged an extra $25 because our carry-ones were over 5 kilos. That is a ridiculously small allowance and just a cash grab for the airline!

MCO
YYZ
Good 7.0

Baggage should be included in the price. You should be able to choose your seats and preboard on the internet.

MBJ
YYZ
Excellent 8.0

First check-in luggage is free

No free snacks

MCO
YYZ
Mediocre 2.0

Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.

CUN
YEG
Excellent 8.0

Small Seating. Unable to pre-check in.

Tue, 13 Mar
YYZ
YYT
2h 55m
Wed, 21 Mar
YYT
YYZ
5h 10m
C$ 491
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 34 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YYT
Excellent 10.0

All was well. Thanks

YYZ
YUL
Mediocre 2.0

Put on Turkish air landed 12 hrs late lggage still missing

YYZ
YYT
Good 6.0

Air canada needs a serious serious overhaul of the way they treat their customers especially those working at the Toronto airport I find their employees have an "entitlement" mentality that other carriers do not Customer service seems to be a priority not talking to your coworkers about the weekend while serving your customers

There was one employee who suggested to take an earlier flight and was very helpful Little things go along way

YYZ
YYT
Good 6.0

The flight was late.

YYZ
YYT
Mediocre 3.6

The ONLY part of flying Air Canada that I used to like was your partnership with SAS, over the past ten years I have lost more airtravel points through Star Alliance troubles than I could have made in the decade before. Luckily when I fly from my birth place of St. John's NL, you're ground staff are the absolute best! I can give "shout outs" to each and every one of them. From those ready for retirement to the new staff just in from "who knows where", they get the whole "customer service" priority that your airline needs to focus on. Your management in Halifax "Sharon" is out of this world too, other than that whether through Lufthansa, Air Canada or anywhere I would travel, seeing that red leaf on your wing would make me ashamed to be Canadian.

I paid extra for a seat to ensure leg room, all I got was ear ache! The flight - although half empty had no place for my briefcase, but I was "ordered" to push my sealskin bag under the dirty greasy seat in front of me. When I requested they store it upfront for take-off & landing - the french female steward started flirting with the man sitting next to me and didn't even offer a response. When drinks came around - I was handed a half empty glass with juice on it's exterior and borrowed a napkin from the next seat. Later I did get a napkin "thrown gently" over the person she enjoyed speaking with. I was happy to wait until connecting passengers disembarked before the local traffic, but was appalled when the more senior female steward stopped a local passenger who I know has anxiety about flying - to insist she let the other passengers off first. Air Canada needs to be educated on what human behaviour entails, before they can graduate to customer service. Together with my first name, you can know my last name is Floyd

Fri, 30 Mar
YOW
YYT
4h 53m
Sun, 1 Apr
YYT
YOW
7h 06m
C$ 447
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 23 May
YTZ
YYT
5h 40m
Tue, 5 Jun
YYT
YTZ
6h 17m
C$ 410
Trip: 14 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 1 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
YTZ
IAD
Excellent 8.3

the snack (chips) I recieved was expired and had a smell to it!

BOS
YTZ
Excellent 10.0

Prompt service and proximity of airport to the city. We literally walked to our hotel

BOS
YTZ
Good 6.3

Interior noise from plane is annoying

YTZ
EWR
Good 7.6

The waiting lounge was nice and complemented with refreshments

When I got to Toronto I was directed to the wrong lounge for a while before I asked and was redirected to the correct lounge

YTZ
YOW
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

Sat, 5 May
YHM
YYT
6h 20m
Tue, 8 May
YYT
YHM
7h 32m
C$ 514
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5143 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YVR
YYC
Mediocre 2.6

Crew ok.

Was told need to fix my ticket from Bangkok. So after waiting over an hour to get ticket fixed, found out didn't need to. Then a rush through security . Lucky Westjet flight delayed (usual) And made flight by running to gate. Then get to sit on plane for an hour. AGAIN. Two flights on Westjet and two delayed and two sat in the plane an hour. First time missed my connecting to Hong Kong and Bangkok. I know nothing perfect, but this seems to be the norm. Next time will try to find someone else to fly with.

YWG
YYZ
Excellent 8.0

Thanks

YEG
YYJ
Excellent 10.0

Everything

Nothing

YYZ
YYC
Excellent 8.0

I liked the fact that all the movies food and beverages were included in my Plus seat.

This was my first time booking a PLUS seat and never realized that row 2A seat sucks. Its a bulkead row seat that is by the window. This seat was worse to sit in than any other seat on the plane. This seat is located were the plane starts to curve in toward the front of the plane reducing the seat width, I have a 33" waist and it was tight. The arm wrests in this row don't come up as they stow your table, as well the leg room is only as good as a regular seat because of the bulkhead location. So FYI do not book this seat on a long flight.

PVR
YYC
Excellent 10.0

Best airline for friendly caring staff. Favorite carrier.

The contracted ground crew at the desk in Puerto Vallarta were not very organized. Checking in took longer than it should have.

Fri, 24 Aug
YYZ
YYT
4h 40m
Wed, 5 Sep
YYT
YYZ
3h 30m
C$ 439
Trip: 13 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 60 reviews
Boarding
7.0
Comfort
6.9
Crew
7.4
Entertainment
6.5
Food
6.8
YYZ
MBJ
Excellent 9.3

Great flight. Smooth and comfortable!

Entertainment system needs updating

MCO
YYZ
Mediocre 2.0

Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.

MBJ
YYZ
Excellent 8.0

First check-in luggage is free

No free snacks

ANU
YYZ
Okay 4.0

Staff in Antigua were friendly and helpful.

Flight delay - but I didn't get a notice before arriving to the airport. I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time. No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.

MCO
YYZ
Good 7.0

Baggage should be included in the price. You should be able to choose your seats and preboard on the internet.

Tue, 13 Mar
YHM
YYT
4h 44m
Tue, 20 Mar
YYT
YHM
5h 32m
C$ 491
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 21468 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YUL
Mediocre 2.0

Put on Turkish air landed 12 hrs late lggage still missing

YYJ
YYZ
Okay 4.0

The flight wasn’t full, so I sat in my own row,?which offered spare leg room (I’m 6’2”). Time to fix the leg room issue on Rouge flights — it’s 2018.

Crew seemed uninterested in general. On phones in back while people struggling to find luggage space. Coffee cups and plastic utensils, etc, stored in overhead bins so people at the back had to search for carry-on space elsewhere, again, without assistance from on board crew. Offered service only once and many were sleeping so didn’t get anything. The overall check-in process could be easier, as the app doesn’t always work as it should.

YYZ
BOS
Okay 4.0

That we eventually got a flight home.

Being stuck in Boston and Ottawa for 2 extra days and adding around $1200 on to our trip in hotels alone (I was travelling with 4 kids on a school trip and my wife). Additionally, we didn’t find out the flights were cancelled until we arrived at the airport. Apparently, they had been cancelled 2 hours before but there was no notification. Air Canada offered no help whatsoever and the guy at the “service” desk in Boston literally said there was nothing he could do to help. Not even find a new flight. Spent 90 minutes on the phone trying to re-book, plus re-booking hotel along the way.

YUL
LHR
Mediocre 2.0

Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW

YVR
TPE
Okay 5.6

Entertainment

Steward. & meals

Sun, 29 Apr
YOW
YYT
4h 10m
Tue, 19 Jun
YYT
YOW
4h 42m
C$ 413
Trip: 52 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 1811 reviews
Boarding
8.0
Comfort
8.0
Crew
8.4
Entertainment
7.0
Food
7.9
EWR
YTZ
Okay 5.0

The flight attendants were nice and pleasant

YTZ
BOS
Excellent 10.0

The Porter Lounge is so nice

BOS
YTZ
Good 6.3

Interior noise from plane is annoying

YQG
YTZ
Excellent 8.6

The check in process was very easy. The boarding process was very easy. The flight attendants were very pleasant.

There was not anything to complain about.

YOW
YTZ
Good 6.6

I could not believe that the wine and beer were free

I did not like the landing. Too much delay and I was concerned that I might have missed my next flight to Newark

Sat, 2 Jun
YHM
YYT
6h 20m
Sat, 16 Jun
YYT
YHM
7h 32m
C$ 514
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5143 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
PVR
YYC
Excellent 10.0

Best airline for friendly caring staff. Favorite carrier.

The contracted ground crew at the desk in Puerto Vallarta were not very organized. Checking in took longer than it should have.

YVR
YYZ
Okay 4.0

The lady beside me

The plane

LAX
YYZ
Excellent 8.0

Flight attendants were very kind and checked up often on if I needed anything/how I was doing.

The plane itself was relatively old and didn’t have a port to charge any electronic devices

YYC
YKF
Good 6.0

Quick flight

Seats were too narrow, plane was changed to what looked like a smaller plane. Everything else wasn’t WestJet’s fault. Red eye flight and jerk behind me left his light on the whole flight and giy beside me kept rib checking me, preventing me from sleep. By the time plane landed I had been up 23 hours.

YYZ
LGA
Mediocre 2.0

snow caused my flight to be cancelled instead of the direct flight to nyc i flew via Atlanta. due to the timings of the flight - landing at 2.30 am, leaving at 7.30 am - i had no option but to sleep on the airport floor i will try to avoid fliying with westjet in future - staying loyal to air canada - to avoid the risk of such a terrible flight diversion

Tue, 6 Mar
YUL
YYT
4h 13m
Tue, 13 Mar
YYT
YUL
7h 35m
C$ 479
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 12 Apr
YYZ
YYT
4h 31m
Sun, 15 Apr
YYT
YYZ
5h 45m
C$ 501
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 34 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
YYT
Mediocre 3.6

The ONLY part of flying Air Canada that I used to like was your partnership with SAS, over the past ten years I have lost more airtravel points through Star Alliance troubles than I could have made in the decade before. Luckily when I fly from my birth place of St. John's NL, you're ground staff are the absolute best! I can give "shout outs" to each and every one of them. From those ready for retirement to the new staff just in from "who knows where", they get the whole "customer service" priority that your airline needs to focus on. Your management in Halifax "Sharon" is out of this world too, other than that whether through Lufthansa, Air Canada or anywhere I would travel, seeing that red leaf on your wing would make me ashamed to be Canadian.

I paid extra for a seat to ensure leg room, all I got was ear ache! The flight - although half empty had no place for my briefcase, but I was "ordered" to push my sealskin bag under the dirty greasy seat in front of me. When I requested they store it upfront for take-off & landing - the french female steward started flirting with the man sitting next to me and didn't even offer a response. When drinks came around - I was handed a half empty glass with juice on it's exterior and borrowed a napkin from the next seat. Later I did get a napkin "thrown gently" over the person she enjoyed speaking with. I was happy to wait until connecting passengers disembarked before the local traffic, but was appalled when the more senior female steward stopped a local passenger who I know has anxiety about flying - to insist she let the other passengers off first. Air Canada needs to be educated on what human behaviour entails, before they can graduate to customer service. Together with my first name, you can know my last name is Floyd

YYZ
YUL
Mediocre 2.0

Put on Turkish air landed 12 hrs late lggage still missing

YYC
YYZ
Good 7.0

Able to Get later flight since original flight cancelled.

flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight

YYZ
YYT
Excellent 9.0

Flight was delayed

YYZ
YYT
Okay 4.3

As it has been for the past 20 years or so, the crew look fairly unhappy and act distant. The same at the check-in counter. The man next to the info/help AC desk told me that he does not have 'fragile' stickers and that the desk is for wheel-chair people - though he was doing nothing, and the woman next was helping a customer with something complicated. SHE had to turn around and ask him to look under the papers, and find me the 'fragile' stickers.... I do not like AC service for the past many years. I do have to say that the flight (technically) was good.

Canada to St John's Flight Information

Flights Arrive in St John's
Flights Depart from Canada
Flight Price C$ 290
Airlines Porter Airlines, Sunwing Airlines, WestJet, Air Canada
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