Book Enterprise Rent-A-Car car rentals in Tyler

Reviews for Enterprise Rent-A-Car in Tyler

Recent reviews

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Wonderful

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10.0

Great friendly serviceReviewed 9 Sep. 2021

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9.2

Customer service is alive and well at Enterprise/NationalPros:The reps at the counter in Tyler, Tx. were courteous and extremely helpful. Their enlightening advice about the rental car business will forever be appreciated.Reviewed 22 Jun. 2017

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10.0

PersonnelPros:Were very friendly and helpful with directions.Reviewed 17 Oct. 2016

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3.6

It was like that one Seinfeld bit...Pros:Technically, I did get a rental car, which is the essence of the service, I guess. It had wheels, went forward and back, etc.Cons:-Rental car available almost 2 hours late, which caused a ripple effect of delays throughout the trip. If the pilots of our plane hadn't agreed to take some of the members of my party to their meetings, it would have been a disaster. --I reserved an economy car, but was given a mini-van. I usually don't mind being given an upgrade for free, but this was a little drastic. The fuel costs twice as much and I have no experience parking such a boat. -- It was dirty with questionably aired tires. We were running so late that we asked the agent to just give us the dirty car, but note that I would have preferred an on time and clean car. -- We were at a somewhat separate part of the airport, where the rental cars were supposed to be when we arrived. They weren't AND we couldn't get anyone on the phone, over maybe like 5 tries. -- The agent working probably was doing his best, but he was understaffed and simply didn't have cars available to give us. Basically no resources to help us. Having this service work is crucial in a town that doesn't have a bunch of transit and taxi options.Reviewed 15 Oct. 2016

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8.0

Cons:Kayak reserved an unlimited mileage on a Premium vehicle. We called ahead to find out Enterprise in Tyler doesn't even lease Premium level and not at the unlimited mileage anyway. Enterprise has a business model to tell you what you want to hear and then you get there and they don't have what they tell. Happened to us and another customer while we were there.Reviewed 2 Aug. 2016

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9.6

Good valuePros:Price was very good for a holiday weekend. Compact car, but very roomy. Very happy with the car in every respect.Cons:The young man who assisted us at pickup seemed brusque and unfriendly at first, but warmed up later. The young woman who helped us with our return was swamped with returns--there should have been someone to help her. (She did say her help had just quit that day.) She, herself, did great! She was cheerful and calm with all of us even though there were lots of people waiting to be helped and more came in as others left.Reviewed 1 Dec. 2015

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• 6.5 /10Hertz Car Rentals at Tyler

• Has the Enterprise Rent-A-Car rental car policy in Tyler changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Tyler?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Tyler.

• How many car rental locations does Enterprise Rent-A-Car have in Tyler?

  Enterprise Rent-A-Car has 5 rental locations in Tyler. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Pounds Field airport (TYR)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Pounds Field airport (TYR)?

  Yes