Book Hertz car rentals in Tyler

Tyler, TX, United States
4 Oct — 11 Oct
Tyler, TX, United States
Mon 4/10
Noon
Mon 11/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Tyler

Overall Rating5.9 OkayBased on 21 reviews
Cleanliness
6.6
Comfort
6.0
Overall
5.6
Pick-up/Drop-off
5.4
Value for money
5.8

Recent reviews

Traveler rating
2
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0
2
0
Find reviews that mention:
10.0
Pros:The young lady was helpful, and it was an easy pick up and drop off.Reviewed 9 Mar. 2021
review fromkayak
2.0
Cons:I went to pick up the car, they had hours up to 3 pm posted at the counter for the Saturday 11/28/2020. I was there just a few minutes before 3 pm. Nobody at the counter. Could here music playing in the adjacent employees room, and a personal bag was sitting in the counter chair. Knocked on the employee door twice and waited until 3:15. Couldn’t get assistance or a car. Looked up hertz rental and one was open till 4 pm near the airport in Tyler. Drove to this one before 4 pm, but it was closed also. Therefore wasn’t able to obtain a rental car to get me to Dallas love airport by 4:00am Sunday morning,. so required family member to drive 200 extra miles Sunday morning to go out of there way to drop me off at the airport . It would be better to have your places open to the times they post they are.Reviewed 30 Nov. 2020
review fromkayak
2.0
TerribleCons:My car was not available for the 2nd week in a row. I had a reservation for a car weeks in advance. I went on my lunch break and they told me I'd have to wait 3-5 hours... How am I supposed to pay for the car if I can't go to work. The only thing the representative could "do for me" was put me in a luxury vehicle for an extra charge a day. Not my problem, guys. I should not have had to pay extra for that. Ridiculous. I just went to cancel my next trip with them due to change of plans for this weekend (it's 5 days away) and they want to charge me $50 cancellation fee. I'm sick of it. Not using Hertz again...Reviewed 16 Oct. 2017
review fromkayak
10.0
Pros:I enjoyed the rental car and the experienceCons:If I could keep the carReviewed 23 May 2019
review fromkayak
5.2
Pros:The staff was awesome and helpful. It was like visiting with old friends. The staff did everything within their power to help me, they just didn't have any cars available.Cons:I reserved the car but there were no cars. I was offered a Kia Soul and a total of $2 discount, that was so unfair since I reserved a mid size car. A customer returned a mid size car that was not clean but given my time restrains, they did clean the inside for me but the outside was very dirty.Reviewed 15 Jul. 2016
review fromkayak
4.4
Poor customer servicePros:Car was a comfortable ride.Cons:Guy at office was rude. He was judgemental. He allowed his personal opinions and views to reflect on his ability to provide a good customer experience. He was derogatory towards who I am married to. The office appears to be very homophobic. Rude demeaning comments. Overall horrible experience.Reviewed 13 Jun. 2017
review fromkayak
3.6
Pros:I would like my reservation honored. I needed a car. I had a reservation. Everyone there waiting had a reservation. We were all left stranded. We did not even get a cancellation. The hertz crew was home for the day. They left five hours early.Cons:Be open. Honor your reservations. Keep open during your business hours. If you want to make it right you can pay the $25 cab ride into town, the $90 I was forced to pay at the hotel and maybe the cost of car rental from Enterprise.Reviewed 5 Jun. 2019
review fromkayak
2.8
Cons:Dirtiest rental car location I've ever been to. No vacuum in a long time as the dead bugs all over the floor suggest. Clearly no one there cares to make it look like a proper place of business.Reviewed 6 Jul. 2016
review fromkayak
10.0
Amazing servicePros:They were great about everything honestly, gunna be using them all the time.Cons:NothingReviewed 19 May 2017
review fromkayak
9.6
No complaintsPros:Easy transaction. Knowledgeable staff members.Cons:A bit higher than I would have liked for just renting for a day.Reviewed 20 Apr. 2016
review fromkayak
10.0
Pros:Friendly and competent (and quick!) counter staff. It's a small airport and easy to get around in, and the car rentals are a short stroll outside the door. Counter staff warned me about getting on Toll roads, because in TX, the customer gets billed for the automatic toll collection system (through car's license, I think). I appreciated that.Reviewed 14 Feb. 2017
review fromkayak
2.0
HorriblePros:Went to the airport to pick-up the car rental. No one was at the Hertz car rental counter. They had a sign that they would be back soon but no one came back. I waited an hour and 15 minutes and had to rent a car from their rival, Avis. It was DOUBLE the price. Called Hertz and they sent a message to their area sales manager to call me. No call on day 4 and counting!Reviewed 1 Jan. 2016
review fromkayak

Other suppliers in Tyler scored

Where can I find Hertz car rentals in Tyler?

3215 S Southwest Loop 323, Hertz car rentals

Address

3215 S Southwest Loop 323

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 903 581 2962

Address

700 Skyway Blvd

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday10:00 - 15:00
Sunday12:00 - 18:00

Phone

+1 903 533 8700

Good to know

Most popular location

700 Skyway Blvd

Most popular car type

Supplier choice

Top tips for renting a car from Hertz in Tyler

  • Supplier choice rental cars from Hertz in Tyler are around 43% cheaper than other car types, on average

FAQs about renting a car from Hertz in Tyler

  • As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

  • Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Tyler.

  • Hertz has 2 rental locations in Tyler. Take a look at our Hertz rental location map to find the best rental cars near you.

  • Yes

  • Yes