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2.0
The manager was so rudeReviewed 31 Jan. 2023
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4.0
I was passed my time to return the car, so i called them in advance to let them know and a lady over the phone told me that was and no extra charge for the first hour however, when i returned it they charged me for the two hours instead of one hour as promised.Reviewed 29 Nov. 2021
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4.0
Drop off was terrible. The Thrifty counter was closed. All signs pointed us towards the counter which was closed and barricaded. Ourselves and other Thrifty customers were wondering what to do and were circling the location creating a traffic jam. Finally, we asked someone at Hertz and they said all Thrifty customers were supposed to return to the Hertz counter. A simple printout or signage could have helped us and avoid the traffic jam. Terrible customer experience.Reviewed 8 Nov. 2021
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10.0
The staff was really friendly and helpful. The car was super clean.Reviewed 29 Sep. 2021
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10.0
Pros:Staff was helpful and friendly. Truck was available when requested. I had an excellent experience.Reviewed 15 Aug. 2020
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10.0
Pros:Friendly staff, who pick us up and checked us inCons:NothingReviewed 23 Jul. 2020
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8.8
Pros:It was an easy experience and the price was excellantReviewed 1 Apr. 2020
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9.6
Pros:Staff were great. It was busy but they were efficient at taking care of everyone.Reviewed 11 Aug. 2019
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9.6
Pros:After hours drop off available and easy. Pickup was quick.Reviewed 27 Jun. 2019
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8.0
Pros:Friendly service, nice clean car.Reviewed 20 May 2017
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9.2
Rented from Vancouver, WAPros:We reserved an economy car, but when that wasn't available they upgraded us for free without any attempt to upcharge. They also gave us a little break on the fuel cost since the replacement vehicle (Expedition) wouldn't get as good of gas mileage as we planned for our trip. The staff was very helpful and polite.Reviewed 19 Apr. 2017
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3.6
No car with reservation/insurance cost ridiculousPros:There wasn't much to like.Cons:Made a reservation and received confirmation. Arrived at rental and there were no cars. Insurance was another double the rental cost making it 3 times more than advertised. Half full on gas but was told to fill it up before returning. Absolutely cannot see the point in using Enterprise again.Reviewed 16 Apr. 2017
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