Book Hertz car rentals in Vancouver

Reviews for Hertz in Vancouver

Recent reviews

Traveler rating

Wonderful

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Very good

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Good

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Okay

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Fair

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Mediocre

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Poor

2

2.0

They didn’t have any cars available and told me too bad they couldn’t do anything after I paid for a Lyft to get there.Reviewed 25 Feb. 2023

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2.0

I'm sorry but I just have to say that I, unfortunately, received & had to endure HORRIBLE Customer Service - which shocks me because I didn't expect to receive such horrible service. I've always had high expectations and great things to say about Hertz but this time around, changed it all for me.Reviewed 1 Feb. 2023

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2.0

Pros:Nothing, the location that I was sent to was closed and was not able to rent my carCons:It would have been nice to let me know that the location I was sent to was closed, and actually be able to rent my carReviewed 1 Jun. 2020

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10.0

Pros:The staff was awesome. The process was quick.Reviewed 27 Sep. 2019

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3.6

Pros:Drop off was easy because they were closed and all I did was drop the keys in a drop box.Cons:They had no cars available. They told me to go to the airport location to get a car. The airport location had no cars and said even if they did, they couldn’t honor a reservation for another location.Reviewed 26 Jun. 2019

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2.0

Pros:Nothing positive- I took a taxi to the location after booking and there were zero vehicles. I had booked an SUV, but they said they hadn’t had one returned in days.Cons:A vehicle onsite, an apology, or an attempt at a solution. The staff weren’t helpful in the least. Never renting from Hertz again :(Reviewed 20 Jun. 2019

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2.0

Cons:The store did not have any rental cars and I left without a vehicle. I was still charged though as the store wasn’t able to give me a refund.Reviewed 7 Jun. 2019

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10.0

Great weekly ratePros:Upgraded to Chevy Malibu. Nice ride, clean, low mileage. Friendly agent!Reviewed 16 Oct. 2018

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2.0

We made a reservation but they didn't have a car for usCons:They didn't have a car for us so we had to book with another rental agency last minute and pay a higher fee for same day rental.Reviewed 14 Sep. 2018

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6.0

Misunderstanding multiple contractsPros:The service that the local office of Hertz provided us was outstanding, and the car was better than promised.Cons:We had three contracts in this transaction: One with Kayak, one with a car-rental website that I had never heard of, and finally, one with Hertz. We wanted to change the contract with Hertz so that my wife could also drive the rental car, so they cancelled their contract and proceeded to write a new one to include my wife. Unfortunately, that cancellation cost us $350 because it only cancelled one of the three contracts, and the other two were non-cancellable. We needed for the agent at Hertz to think through the process and realize that, with Kayak and the other agency involved, we wouldn't be able to alter the contract in any way without creating a new (additional) billing. The process cost us more than twice as much as expected.Reviewed 2 Sep. 2018

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10.0

Pros:Easy transactionCons:N/AReviewed 26 Aug. 2018

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2.0

They Changed the Price at the RegisterPros:They tried adding $130 for a 2 week rental for my Wife to also be a listed driver. It didn't go well after that. Went somewhere else and rented. Not sure if this was Kayak's problem or Hertz's but there's a few steps that need adjustment. Won't be using Kayak again - or Hertz until they get their stuff together.Reviewed 2 Oct. 2017

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• 7.5 /10Enterprise Rent-A-Car Car Rentals at Vancouver

• Has the Hertz rental car policy in Vancouver changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Vancouver?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Hertz in Vancouver.

• How many car rental locations does Hertz have in Vancouver?

  Hertz has 1 rental location in Vancouver. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Portland airport (PDX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Portland airport (PDX)?

  Yes