Book Hertz car rentals in Vancouver

Reviews for Hertz in Vancouver

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pick up the carlocation was closed

car availablefriendly staff

car was cleannever rent

rented a carpick up and drop

wrong locationgreat experience

2.0

Pros:Nothing, the location that I was sent to was closed and was not able to rent my carCons:It would have been nice to let me know that the location I was sent to was closed, and actually be able to rent my carReviewed 1 Jun. 2020

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6.0

Misunderstanding multiple contractsPros:The service that the local office of Hertz provided us was outstanding, and the car was better than promised.Cons:We had three contracts in this transaction: One with Kayak, one with a car-rental website that I had never heard of, and finally, one with Hertz. We wanted to change the contract with Hertz so that my wife could also drive the rental car, so they cancelled their contract and proceeded to write a new one to include my wife. Unfortunately, that cancellation cost us $350 because it only cancelled one of the three contracts, and the other two were non-cancellable. We needed for the agent at Hertz to think through the process and realize that, with Kayak and the other agency involved, we wouldn't be able to alter the contract in any way without creating a new (additional) billing. The process cost us more than twice as much as expected.Reviewed 2 Sep. 2018

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2.0

We made a reservation but they didn't have a car for usCons:They didn't have a car for us so we had to book with another rental agency last minute and pay a higher fee for same day rental.Reviewed 14 Sep. 2018

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4.0

DifficultCons:Booked a minivan. Got an SUV instead. Completely different class of vehicle. Had to run my card 3 times. After the first attempt I was turned away with NO explanation. I had him run my card a second time. Again, no explanation and attendant already began helping next customer. Tried a third time with my bank on the phone and magically everything went through. SUV was covered (I do mean a literal caking here) with mud. The mud was up both sides from front to back with ample amounts on the windshield, front bumper, roof and rear bumber. Mud was also left inside the vehicle. Attendant requested I clean the vehicle before bringing it back or else I 'might' incur charges... All in all, pickup was delayed by 2 hours. When returning, there are no locations near the rental location to leave the vehicle. Of course, I was not warned about this. There was a warning posted by the landlord requesting returned vehicles be parked a block south near a different business. Just a huge pain all around.Reviewed 27 Dec. 2016

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2.0

Pros:Nothing positive- I took a taxi to the location after booking and there were zero vehicles. I had booked an SUV, but they said they hadn’t had one returned in days.Cons:A vehicle onsite, an apology, or an attempt at a solution. The staff weren’t helpful in the least. Never renting from Hertz again :(Reviewed 20 Jun. 2019

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10.0

Pros:The staff was awesome. The process was quick.Reviewed 27 Sep. 2019

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8.0

Pros:drop off was a breeze and charges were exactly as quoted.Cons:pick up was a bit slow since the agency only had one employee who was responsible for pickup/dropoff and cleaning of vehicles.Reviewed 5 Oct. 2016

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2.0

Hertz cancelled my carPros:There was not one thing I liked.Cons:A few weeks after I made my reservation I got a call from Hertz to inform me that they were cancelling my reservation. Apparently there was a glitch in the system and it allowed me to rent a car but no cars were available. This put me in a tough spot because there were no cars cars available on n the Poryland area because of the eclipse. My trip consisted of attending my daughters wedding in Portland, driving to see the eclipse with my family in Arco, ID, and then driving home to Denver. All arrangements for the trip were made well in advance and now I was without a car. I ended up having to re-book my flight to Portland to go to Seattle to rent a car. Not a god d experience at all!Reviewed 24 Aug. 2017

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2.8

Pros:The car drove OKCons:The rental car company closed at 12 NOON on Saturday, the exact time of our car rental! We arrived shortly after and they were closed! Spent 45 minutes on the phone and they tried to charge me MORE to pick up on Monday (closed on Sunday, too)! Finally after talking to supervisor they only gave me a $13 credit. OK...8 day rental instead of 10 day rental...I only get $13 off?? Are they insane?? They said the dealer would give me a discount when I picked up the car. Guess what? The dealer tried to charge me EXTRA for even an upgrade (!!) and would not give me a break on the price either! They blamed Kayak for the price!! This was my first time renting a car with my family (we have a 6 month old child) and we will never rent with Hertz again!Reviewed 27 Sep. 2017

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10.0

Great weekly ratePros:Upgraded to Chevy Malibu. Nice ride, clean, low mileage. Friendly agent!Reviewed 16 Oct. 2018

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2.0

Cons:The store did not have any rental cars and I left without a vehicle. I was still charged though as the store wasn’t able to give me a refund.Reviewed 7 Jun. 2019

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2.0

Was rejectedCons:They needed a $200 deposit and I had $192 available Label on my card. Denied. I still need to get my prepayment back, which seems virtually impossible. I've called and never been directed to the right party.Reviewed 5 Jun. 2017

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• 8.9 /10Enterprise Car Rentals at Vancouver

• Has the Hertz rental car policy in Vancouver changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Vancouver?

  On average a rental car from Hertz in Vancouver costs C$ 77 per day.

• What is the most popular rental car from Hertz in Vancouver?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Hertz in Vancouver.

• How many car rental locations does Hertz have in Vancouver?

  Hertz has 1 rental location in Vancouver. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Portland airport (PDX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Portland airport (PDX)?

  Yes